“Very pleasantly surprised that the hotel keeps the quality already 2nd year after the refurbishment.
Staff is very polite, the facilities are in very good order, very clean room.”
“This is a great hotel, a big investment with facilities, in the center of the city, that I discovered by Booking, being in transit through the area.
It was so nice that on the way back, I stopped again.
Very good room, dinner, breakfast, parking, service...”
“Large, fresh, modern and comfortable hotel. Booked last minute, as was travelling, so arrived within the hour. We were accommodated for dinner straight away, which was ordered via Google translate, as was in Bulgarian, the order was not quite right, but the food was good. Breakfast was good and replenished as soon as a platter was emptied, maybe could have been a bigger selection.”
“Received confirmation of booking and went to check-in (during check-in hours) but all doors were locked and I couldn’t gain access to the hotel. There was no answer to my phone call and no response to my message sent on the Booking.com app. Had to then find alternate accommodation at the last minute in a smallish town where there weren’t many other options. Don’t risk booking unless you have a back-up plan.”
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