This was a unique experience and a must in Japan. The room was very spacious and clean. The mattresses were very comfortable. The wooden bath was fantastic. There were additional amenities such as a Japanese tea set to use, traditional outfits to wear and the staff gifted us some Japanese socks. We did not use the communal bath.

Stayed in May 2024

very nice experience. we liked it very much. thanks to the team!!

Stayed in May 2024

Check in is at 3 and checkout is at 1030 so if you stay only one night it is a brief window. The nightly cost is high so, of course, whether it is worth it or not will depend on your means and how you choose to spend your money.

The property is beautiful and elegant. Being there is like being in a meticulously crafted period movie set. It is a fantasy with staff and guests playing their parts. Staff is very attentive. I know that the memory of this ryokan will stay with me. In house onsen is lovely and adds to the sense of understated luxury.

Stayed in May 2024

The dinner and breakfast was amazing!

Stayed in May 2024

We loved it, the property and the hospitality was wonderful.

Stayed in May 2024

No

Amazing Trips. Especially thanks for Akari's kind help. The bedroom is small but convenient. I have recommended all the people who are going to Kyoto. Excellent Seikoro, see you next time.

Stayed in April 2024

None

A truly Japanese experience. Staff were friendly and the rooms were beautiful.

Stayed in May 2024

Nothing!

Everything! The best place I have ever stayed in my entire life!!!

Stayed in May 2024

This was one of the highlights of our trip to Japan. The ryokan is nearly 200 years old, and you get a 5-star experience staying here. The staff is so kind and helpful. If you need anything, you simply let them know. The onsen experience was awesome, as was the multi-course meal that was served to us. This is perhaps one of the best hotel stay experiences I've had in my entire life.

Stayed in May 2024

Perfect stay and staff. Thank you very much !

Stayed in May 2024

Only a modest amount of public space but the public baths, the main attraction, were very clean and well prepared for the stay.

Very interesting, beautifully prepared multi-course Japanese dinner and breakfast. Very clean and nice traditional room. Extremely attentive staff. (We had a dedicated Nakai throughout your stay). The massage was excellent.

Stayed in May 2024

Nothing

This was the highlight stay of my trip, everything was exceptional and the attention to details was exquisite. It was like being transported back in time with every little thing considered. The room was huge, the facilities were lovely I couldn't have loved it any more

Stayed in May 2024

Nothing - we loved our stay!!!

Gorgeous ancient building. Wonderful Onsen facilities. Japanese style rooms were gorgeous with tatami flooring and paper style walls. Great location. Super friendly staff. Amazing Japanese style dinner and breakfast.

Stayed in May 2024

Easy and quick check in and check out process, Good helpful staff, spacious rooms

Stayed in February 2024

The explanation of the food during dinner is detailed but in a basic english. Sometimes, it was not easy to understand properly. However, this situation made us feel living the authenticity.. So, not a total negative point.

Everything has been amazing! A full immersion in Japanese culture! The staff is kind and considerate, the rooms directly from a movie, the dinner delicious. We felt welcome from the first minute to the last. Our host was lovely: she took very well care of us. She made sure to satisfy our needs and requests in such a kind and professional way. This warm, welcoming behavior was far beyond what we could expect, and it was absolutely excellent.

Stayed in May 2024

Amazing place, super attentive staff and exquisite dinner/breakfast.

Stayed in April 2024

We only stayed one day so I would want to stay longer to see more of the property.

The cultural elements of traditional Japanese hospitality was evident in every aspect of our stay. Every detail was considered when designing the experience.

Stayed in April 2024

This place is expensive but it is really worth to pay for. The staff will always be in my mind when I think of our trip to Japan. Real dignity, sincerity and respect! Have been to many places but the customer service here was top and not only professional but also genuine! I thank you all for the lovely stay! Location is wonderful …

Stayed in April 2024

The staff was wonderful and the service we received was unforgettable. What a wonderful experience! The futon was very comfortable too

Stayed in May 2024

Mosquitoes in the garden but there are screens on the windows and doors facing the garden. Plus, they provided a plug-in mozzie repellent that really prevented any bites.

Absolutely beautiful property with fantastic service. We grabbed the big family room with the garden view and it was wonderful. Our room attendant was fantastic, she took such great care of us. Dinner was 6 courses, all high quality and very diverse plates. Of course, we liked some flavors more than others but everything was served with such attention to detail it was hard not to be completely impressed. The futons were super comfy, the onsen was great and the en-suite bathroom was huge. We’d stay here again in a heartbeat.

Stayed in April 2024

What a beautiful experience. The staff were so friendly and helpful. The room was beautiful and the sharing of cultural information was amazing. What a way to immerse yourself in some traditions

Stayed in April 2024

The shower was awful. Water pressure was horrible and I couldn’t get hot water to run. Major downside considering the price of this place … the walls are also thin and you can hear everything your neighbors are doing.

The property was absolutely stunning and had a beautiful, lush green garden in the back. The staff was amazing and welcoming.

Stayed in April 2024

The staff was great and atmosphere magic

Stayed in April 2024

Nothing I can think of.

Everything. Facilities and staff were incredible. An otherworldly experience.

Stayed in April 2024