The staff was amazing

Great

Stayed in May 2024

No hot water in the shower

Nice hotel in the centre of the old town of Popayán. Room was spacious, clean and comfortable, at night it was usually very quiet and the room had window blinds completely darkening the room, so got a good sleep there.

Stayed in January 2024

Colonial decoration, cover parking available , staff was extremely helpful!  Location was perfect in the middle of the white city! 

Stayed in August 2023

N/A

First and foremost, the receptionist was the greatest. She was extremely friendly and helpful during the stay. You would have thought she owned the hotel by the service we received during our stay. The location is excellent, right in the middle of town and half a block from the downtown park. Breakfast is included and was excellent. The bedding was excellent and the hot shower seem to last forever. This was my third trip to Popayan and I had been to several hotels, Hotel Camino Real was the real deal.

Stayed in June 2023

Attentive and helpful staff. The in-house restaurant offered superb food.

Stayed in May 2023

Nothing!

The hotel is situated in the city centre. There are lots of restaurants around and a tourism office across the town square. The town is picturesque with white colonial houses all around and well worth stopping by. The hotel itself is beautiful and the rooms are spacious and clean. The breakfast was delicious and the staff very professional. The bed was made everyday and the bathroom is very clean with hot showers. We had a perfect stay!

Stayed in January 2023

Showers although hot could do with a little TLC. Otherwise its perfect.

Secure parking available, great location in the heart of the old town, lots to see, staff were very friendly and more than helpful. Hotel is a secure location with very good breakfasts!

Stayed in December 2022

can hear sounds from all over the hotel, probably because the building is hundreds of years old. this was not a big deal because the white noise from the fan cut a lot of this out.

. there were some red ants crawling on the floor in my room when I returned after a walk, I let the staff know straight away and within 5 minutes my room was changed. I also asked for a fan, and was provided with one. the food in the restaurante was excellent and they accommodated for my egg allergy.

Stayed in July 2022

There is no lobby, the service in the restaurant is a little bit slow and is thought more for locals. But otherwise nothing negative to point out.

Probably the best option to stay in Popayan, both for lodging and for eating (the hotel has one of the best restaurants in the city). An old-fashioned building just around the corner of the central square, a number of internal patios where you can take a rest if it is not raining outside, a spacious (although somewhat empty) room with the balcony, where you can observe the local life. Very friendly and welcoming staff at the reception.

Stayed in December 2021

The shower didn't provide hot water, but I think this was an issue only in this specific room. I've been offered another room, but chose not to move.

I've enjoyed my stay at Camino Real. Comfy beds, cleanliness was examplary, building was very pretty and staff lovely.

Stayed in July 2021

Nothing

A lovely hotel in a pretty building. Location is very central near the main Plaza. Attentive and polite staff.

Stayed in August 2021

There was no fan (and no AC) available, and it was very hot weather. However luckily it did cool off in the night and was able to sleep (I like it a little cooler temperature). There were no windows into the outside (the windows were into an open center/courtyard- very aesthetically pleasing and unique but had to close them as to not let in mosquitoes/insects). I would suggest visitors bring a mosquito net to sleep in so that you can leave the windows open for a bit (however likely you would close them at night because the windows are easy enough for people to fit through). Visitors should also be prepared to hear every noise from rooms next door and from courtyard - remainder of hotel. The walls are thin and the structure is older so there are gaps under the doors for example so sound travels easily. That said, it also is very low cost so expectations must be managed accordingly.

Charming place. The food at their restaurant (I went for dinner) was excellent and the waitresses working at dinner were fabulous (10/10).Overall the management/owners run the place very well, are very professional and courteous and helpful. The location is great to what I needed. The hotel was very nice aesthetically with a huge open center with rooms surrounding it and a beautiful little courtyard in the center where the restaurant was. Also, considering the low price of stay it was well kept and felt safe.

Stayed in March 2024

There were some mosquitos in the room due to some openings on the window.

The hotel building is really nice and typical and staff was very helpful and kind. The room was very basic but with all necessary amenities.

Stayed in July 2023

the cleaning

Stayed in November 2022

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Stayed in April 2024

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Stayed in January 2024

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Stayed in January 2024

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Stayed in March 2023

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Stayed in February 2023

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Stayed in January 2023

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Stayed in January 2023

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Stayed in January 2023

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Stayed in December 2022

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Stayed in October 2022