From top to bottom everything was generally v good. Tour operator could have been slightly better organised on Zimbabwe/Zambia Falls tour...but this was a quibble in grand scheme of experience.

Excellent service! I'd like to give a special shoutout to Chef Vincent re my disappointment of size of Kafue crayfish. He immediately ordered a 2nd try for next day and it was superb. Thanks v much Vincent!

Stayed in May 2024

Nothing - it was excellent!

It’s an incredible view right on the Zambezi with all the amenities needed and incredible staff!

Stayed in May 2024

There could have been more activities on the facility like evening entertainment

The hospitality, the cleaning, ability to book trips with the resort, and breakfast being included is a big plus as many guests had early morning excursions.

Stayed in May 2024

Mosquitoes.

Great location. The buffet dinner and breakfast was amazing. Wild Horizons was very useful and assisted me with my last-minute activities booking.

Stayed in May 2024

Cannot find any fault.

The whole experience was fantastic. I cannot think of a single thing to complain about. Great location, great facilities, great staff made it a great experience.

Stayed in May 2024

Nothing

The staff were brilliant and we sure will come back again. Food was great and the sunset cruise was awesome.

Stayed in May 2024

Nothing

Great location! Awesome views

Stayed in May 2024

A bit noisy at times & the occasional issue with shower water temperatures

Beautiful location, lovely facilities & very friendly, attentive staff. Fantastic breakfast & good food overall

Stayed in May 2024

Wonderfully authentic hotel that, unlike its pretentious and crowded neighbours, fits into the surroundings of the Zambezi perfectly. Wonderfully friendly staff and the most amazing deck to view the sunset from.

Stayed in May 2024

Not necessarily a dislike, but be ready to battle mosquitoes off after sundown. This is expected though as it is by the river.

Infinity pool by the river. Just breathtaking

Stayed in April 2024

Nothing really, you just need to be mindful of the fact that it is a bit away from the city centre but just a quick taxi ride away (and the Zambezi view compensates for that!)

Nice rooms with everything you would expect. The infinity pool is spectacular and so are the views. However. the true asset is the staff they even helped me in getting a train ticket which is way beyond my expectations. All in an excellent choice in Livingstone.

Stayed in March 2024

Na

Gym pool

Stayed in April 2024

Can't really complain about anything

Great everything, I'll stay there again when showing my family the great falls

Stayed in April 2024

Nothing to not like

What is there not to like about this property. The facilities, food and staff were amazing

Stayed in April 2024

The location right on the river, the comfort at the hotel, the food & variety of options

Stayed in March 2024

Nothing

Our stay was stunning with a spacious clean room, comfortable bed and lovely views over the garden. We were on the edge of the Zambezi River with views of the spray from the falls. Swimming pool was awesome. Breakfast was included and had everything plus more. We also had dinner and drinks which was stunning. We will definitely be back.

Stayed in January 2024

Breakfast can be improved

Stayed in April 2024

Breakfast was amazing and really enjoyed our whole stay at the lodge. Will definitely do it again.

Stayed in March 2024

One night's dinner was not good and we told the waiter that the ribs were very very tough and the second dinner also was not terrific. It would have been a good idea to have the chef talk to us. Nothing was done, there was no compensation at all and no one came to talk to us about the 2 poor quality dinners. The night before the dinners were very good.

Breakfasts were excellent! Staff were excellent. Beautiful location. We were very happy with the service

Stayed in February 2024

Some food portions are little

The ambiance and the customer service from the staff. It starts at arrival but I would like to say Clement stands out the most.

Stayed in March 2024

a bit isolated, you have to rely on overpriced taxi, suggesting to establish contact via whatsapp in advance with someone from the city or border to pick you up as you need

very nice location, clean, excellent staff, very friendly and helpfull, highly recommended

Stayed in February 2024

Very nice pool directly on the river bank, excellent rooms and food.

Stayed in February 2024

The cost of the cruise is a bit on the higher side.

I like the location and the facilities

Stayed in January 2024

only positive experience from this hotel

amazing views from all parts of the property, design is just awesome, beautifully built in the nature around it. workers are top notch, they did outstanding job making us feel welcomed and taken care of. restaurant is a amazing both on breakfast (fresh waffles were a blast) and dinner. sunset view are a killer. incredible offer all together

Stayed in February 2024