36 Saxon Road, Sandton, Sandton, 2196 Johannesburg, South Africa
#2 of 160 hotels in Johannesburg
Guests' ChoiceBased on 155 hotel reviews
9.5Cleanliness
9.7
Comfort
9.7
Location
9.6
Facilities
9.6
Staff
9.5
Value for money
8.9
Free Wifi
9.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 13, 2024
Funeka
South AfricaThey should fire the chef I cook much better then him or her - I didn't enjoy the food . I expected a jaccuzi bath?
The staff was wonderful and very professional especially Yolanda , the environment was classical , the welcoming experience was priceless from the gate to the reception well coordinated - the interior architecture was unmatched very beautiful them . the staff provided first class service - I am well travelled and this experience was priceless .
Stayed in May 2024
Reviewed: March 28, 2024
Pablo
South AfricaThe standards in the past were better in this hotel.
One of the best hotels of the world
Stayed in March 2024
Reviewed: March 25, 2024
Yerusha
South AfricaThe food at the restaurants (Qunu & Terrace) was disappointing especially in regards to dietary requirements/ allergies
Staff & hospitality
Stayed in March 2024
Reviewed: March 9, 2024
Yusuf
South AfricaIt was so beautiful
Stayed in March 2024
Reviewed: February 20, 2024
Abel
South AfricaNothing
Everything
Stayed in February 2024
Reviewed: February 18, 2024
Steve
AustraliaExceptional service and food. Venue is beautiful and rooms devine
Stayed in January 2024
Reviewed: December 10, 2023
Jackie
United KingdomPerfect 🤩 place
Stayed in October 2023
Reviewed: December 10, 2023
Jackie
United KingdomEverything food amazing
Stayed in November 2023
Reviewed: December 3, 2023
Lorraine
United States of AmericaEverything!
Stayed in December 2023
Reviewed: November 30, 2023
Adnan
NigeriaNothing
Everything
Stayed in November 2023
Reviewed: November 29, 2023
Christine
United KingdomI booked two suites with garden terraces. Our friends terrace was very pleasant but our was terrible. We would not have sat out because we were looking straight at a large broken manhole and pieces of concrete that were just lying against the wall
The hotel is gorgeous and the staff excellent. It was more formal then other hotels we stayed in and the staff were in the main very friendly.
Stayed in November 2023
Reviewed: November 20, 2023
Patrick
South Africanothing
Privacy at the gazzibo
Stayed in October 2023
Reviewed: November 9, 2023
Karabo
South AfricaNothing
Everything. Elegant and very presidential. Overall service, beauty of nature and everything is luxurious rooms.
Stayed in September 2023
Reviewed: November 9, 2023
Xolile
United KingdomAbsolutely nothing
The elegance of the hotel. The history of the hotel. Everything is beautiful & loved the African themed deco. The meals were glorious! I enjoyed the afternoon tea, Faith hosted us for it & she was amazing
Stayed in November 2023
Reviewed: August 17, 2023
Thomas
Germanyeverything just superb.
Stayed in August 2023
Reviewed: August 2, 2023
Francoise
FranceVery good hotel and warm welcome from Masood who managed our visit on the best way.
Stayed in May 2023
Reviewed: June 8, 2023
Wicknel
ZimbabweAll Plugs were not working in the bedroom couldn't charge my phones or my laptop
Comfortable room
Stayed in June 2023
Reviewed: April 7, 2023
Shanay
South AfricaConvenience Great Service Friendly Staff
Stayed in April 2023
Reviewed: March 21, 2023
Johan
South AfricaThe food is not worth the price.Wont gi back for the food. It's ridiculous priced for South Africa.
Rooms are very comfortable. Service excellent Spa treatments very good Breakfast excellent
Stayed in March 2023
Reviewed: March 11, 2023
Nancy
United States of Americanothing
this property is magnificent!!
Stayed in February 2023
Reviewed: March 5, 2023
Paul
United Kingdomthe staff are very slick and professional. they were wonderful from start to finish. the hotel is beautiful and the rooms super comfortable.
Stayed in March 2023
Reviewed: March 4, 2023
Humphrey
Ugandanothing
beautiful ambiance
Stayed in March 2023
Reviewed: February 27, 2023
Da
South Africanothing … I basically liked everything.. the unique trees and the tour
property is awesome . the staffs are amazing
Stayed in February 2023
Reviewed: February 16, 2023
Mpotu
South AfricaNA
the service is world class.
Stayed in February 2023
Ankara, Turkey
Clairton, USA
Ituporanga, Brazil
Venice, Italy
Bondy, France
Darjeeling, India
Möhnesee, Germany
Arraial do Cabo, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content