22-36 Nguyen Hue Boulevard, District 1, Ho Chi Minh City, Vietnam
#12 of 989 hotels in Ho Chi Minh City
Guests' ChoiceBased on 209 hotel reviews
9.4Cleanliness
9.5
Comfort
9.6
Location
9.7
Facilities
9.5
Staff
9.5
Value for money
8.7
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 20, 2024
Klaus
Germanywe could extent the checkout time in order to have sufficient time for our next flight
Stayed in April 2024
Reviewed: April 19, 2024
Miika
FinlandN/A
Excelent location, safe vibrant area
Stayed in April 2024
Reviewed: April 18, 2024
Benjamin
United Arab EmiratesThe only small thing to improve is the humidity smell in the room and floor. I assume as the room has no windows to open the humid air is not properly exchanged with fresh air from the outside. So you feel when you enter the room the smell of humidity.
Everything in the hotel is exceptional. It has a very glamourous touch. A bit of a bold choice with my different colors but I liked it. The staff is very welcoming, the room is spacious and the service is on point. What ever we needed or asked for we were helped right away. We would definitely come again and can really recommend the hotel to anyone. Also the location and especially the views are amazing and the hotel resides in the higher floors of the times square building.
Stayed in April 2024
Reviewed: April 5, 2024
Linh
AustraliaIt’s expensive but worth every dollar in this hotel, from the luxury of the hotel to the staff, it’s perfect experience 👍
Stayed in April 2024
Reviewed: April 5, 2024
Ann
AustraliaEverything. The architecture is out of this world and the pool area is fantastic
This is a high end property and is one of the best hotels I have ever stayed in. This is my second time staying there and I intend to stay again next year.
Stayed in April 2024
Reviewed: March 6, 2024
Carlos
PortugalRoom quality (space, great bathroom, amazing view) and service.
Stayed in March 2024
Reviewed: February 29, 2024
Leesi
AustraliaNone
It’s a beautiful hotel, very clean too and the staff is very attentive to our needs. The buffet breakfast at Cafe Cardinal is amazing and has a huge variety of food, catering for everyone. The Royal Pavilion in the hotel serves the BEST Chinese food we’ve ever tasted. Simply outstanding!
Stayed in February 2024
Reviewed: February 23, 2024
Abdulrahman
Saudi ArabiaRemarkable art
Stayed in February 2024
Reviewed: February 7, 2024
Gomon
MaltaHumid/wet beds. Extra small pool area.
Location
Stayed in January 2024
Reviewed: February 5, 2024
Navila
United KingdomNothing really just shame restaurants were empty in evening
The wow factor and amazing customer service by all staff
Stayed in February 2024
Reviewed: January 30, 2024
Abhishek
IndiaAlmost nothing.
Superb aesthetics, superb location and such an opulent feel to the hotel. Staff went all out to make our stay comfortable and even took extra effort to make our celebrations more pleasant. It’s totally worth revisiting
Stayed in January 2024
Reviewed: January 28, 2024
Peter
AustraliaN/A
Initially requested high view rooms for both Deluxe and Panorama Suite, and was not disappointed, spectacular views all round. Customer service was on point, facilities up to date, convenient location to “Walking Street” and was overall one of my most enjoyable hotel experiences. Will be coming back in the future, very impressed.
Stayed in December 2023
Reviewed: January 27, 2024
Antonio
ItalyNothing
All
Stayed in January 2024
Reviewed: January 20, 2024
Anna
AustraliaGreat location. Great pool.
Stayed in January 2024
Reviewed: January 20, 2024
Elizabeth
AustraliaThe price is definitely not like normal prices of places in Vietnam. It’s definitely on the expensive side. But you’re getting what you pay for.
This is an absolutely divine place to stay at. It’s like a vintage Versace style house. Everything is so grand. Absolutely beautiful. Location is smack bang in the middle of everything. Amazing stay. Amazing service.
Stayed in January 2024
Reviewed: January 9, 2024
Henri
FranceIt's a factory, and that's the problem – for the price, it lacks the service that makes all the difference.The staff is amateur, friendly, but for the level that the hotel claims to be, there is a lot of improvement to be made.
Junior suite, spacious and well-equipped. It has a super kitsch, bling-bling look, but that's what makes it fun. But "kitsch" doesn't mean arrogant or pretentious, and here it leans towards pretentiousness.
Stayed in January 2024
Reviewed: January 8, 2024
Halley
United States of AmericaThe only thing I would say is that the rooms are so luxurious, it might be easy to lose something because there’s so many little spaces for that to happen… I did not lose anything, but that would be my one comment.
The photos don’t do it justice. This place is a beautiful ornate palace. Every time I walked in, it took my breath away… And I travel a lot and love luxury, so it takes a lot to do that !
Stayed in January 2024
Reviewed: January 7, 2024
Arshad
South AfricaExcellent service, friendly staff, wonderful Location. Really one of the best hotels I’ve stayed in.
Stayed in January 2024
Reviewed: January 4, 2024
Kaitlyn
United States of AmericaNothing
Gorgeous clean
Stayed in December 2023
Reviewed: January 4, 2024
Tania
AustraliaI booked a room for my parents as their wedding anniversary’s gift and the staff surprised them with a welcome note and champagne on arrival which was lovely. After check in the staff showed us around the hotel and our room which was a nice gesture that you don’t usually get at other 5 star hotels where you’re treated like a number. We also love the daily turndown service which makes us looking forward to going back to the hotel after a long day. The customer service, deco and cleanliness of this hotel were impeccable. We would definitely come back to this hotel in our next trip to HCM!
Stayed in December 2023
Reviewed: January 3, 2024
Le
AustraliaService was top notch, they cleaned the room twice a day, if you needed anything, it was done very quickly. Location is right in the heart of Saigon. Lovely staff, clean room, can't fault it at all.
Stayed in January 2024
Reviewed: December 30, 2023
Catherine
FijiEverything. Perfect location and fantastic property.
Stayed in December 2023
Reviewed: December 23, 2023
Gyoung
South KoreaI understand that it is on a busy street, but there is a small problem with soundproofing
I'm a frequent international traveler for both business and pleasure, and I'm also an LHW member (but this time I booked through Booking.com, not LHW), and I've stayed in some great hotels. The facilities and other aspects of the hotel have their own strengths, but I can't forget the polite and friendly faces of the staff. I even voluntarily tipped the staff at the breakfast room, which is a rare experience for me, and I was happy to do so. I will remember this hotel's unforgettable service for a long time.
Stayed in December 2023
Reviewed: December 19, 2023
Graeme
United KingdomMinibar was free, including alcohol, which is a lovely touch - but the fridge was not very good, beer was tepid
Utter opulence, old school bling. Fantastic river views from room, fantastic pool location amongst the skyscrapers, staff were exemplary.
Stayed in December 2023
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