A bunch of small things undermined what could have been a much better experience: (1) The restaurant had a somewhat limited breakfast buffet spread - as an international chain in a major metropolis, one would expect certain standard items like cereal (cornflakes, wheatflakes, bran, with cold milk) and grilled potatoes/tomatoes/vegetables everyday, but these were missing. (2) The bathroom had a very generous shower area and bathtub, but the sink was so tiny and cramped in complete contrast. (3) Water pressure in the shower and the toilet spray was extremely poor - we complained on day one, but they couldn't fix it. (4) Insufficient lighting above the sink, especially while shaving. (5) No place to hang hand towels (napkins) near the sink (6) They are a bit stingy with drinking water - only 2 bottles (350 ml each) are provided per day. There were two more bottles in the mini-fridge, but a prominent sign warned us that these were chargeable. Which hotel of this category charges for water????? (7) No air-conditioning in the lifts - the ride to/from our 10th floor suite was unbearably suffocating, especially in May when it's 35 degrees outside with 80% humidity. All these things added up to a lot of disappointment, especially when we're paying top dollar for a suite-category room.

Great location - just a kilometre from the Opera House, Takashimaya, and Saigon Square. Very prompt, courteous, friendly, and efficient staff in reception, bell desk, concierge, and restaurant. A very large, generous-sized room (suite) and bathroom.

Stayed in May 2024

Central to city centre

Staff and great breakfast

Stayed in May 2024

If the bar had been a little more inviting with more atmosphere we would have finished the evening in there before retiring to bed, but that is a very minor point.

A very pleasant stay at the Muong Thanh Grand Hotel. All facilities were clean and spacious and the hotel is situated a short walk from the city's main attractions. The breakfast buffet was plentiful and served in a relaxed and spacious dining room.

Stayed in April 2024

I liked everything of your hotel.

Stayed in May 2024

N/a

Excellent hospitality, top notch house keeping things clean and tidy, comfortable King bed . Have been staying here multiple times and it's my go to hotel for business and leisure.

Stayed in April 2024

Restaurant lacked a variety of breakfast cereals which I eat for that meal.

Great spa.

Stayed in April 2024

The aircon was an old style one, couldnt set it for Eco mode, it blow our heads off, It would have been great to have proper reading bedside lights.

Liked the rooftop swimming pool, nobody was around daytime. Breakfast is excellent, however 70% of the food is Vietnamese ( i would have them for dinner for sure :) ). Room was spacious and quiet. Very close to most of the touristy places, lots of restaurants, cafes and food stalls are around.

Stayed in April 2024

The breakfast was not great, not many western options and you could hear a lot from the room next door/from the hallway

It was clean, good location, friendly staff

Stayed in April 2024

-

Loved the stay. Very convenient location as well. The breakfast spread was good. Would definitely stay again!

Stayed in March 2024

-

Loved the stay. Very convenient location as well. The breakfast spread was good. Would definitely stay again!

Stayed in March 2024

Limited choice of food for vegetarians for breakfast The chef attempted to make us some vegetarian dishes, but we were presented with dishes containing 'vegetarian shrimp' even though we had explained that we don't eat meat or fish! We eventually got actual vegetarian dishes after explaining exactly what ingredients to add

A good quality hotel with fantastic facilities including swimming pool & spa facilities Very friendly & helpful staff Amazing service with a fresh plate of fruit delivered to our room (executive suite) every day

Stayed in April 2024

Breakfast was not great in terms of quality and spread.

The location is really good and is walking distance to many eateries, nightlife, and places of interest.

Stayed in January 2024

Nothing

Hotel is clean and conveniently located, Staff is friendly and very helpful. We booked a Mekong river tour with the staff at the hotel. We arrive around 10pm and requested a tour for the next day. The reception staff was very helpful arrange it within few minutes

Stayed in March 2024

Great service, very clean

Stayed in February 2024

As outlined above regarding the Evening restaurant staff.

a The overall standard at this hotel was very good, in every aspect. My only concern was that of the evening restaurant staff who seemed to have great difficulty in getting the correct menu order to the table. Every evening I had great difficulty in conversing with the waiters, even with the aid of the menu, I often received the wrong order. The were unable to converse or understand English

Stayed in January 2024

More selection of cereals would have been good at breakfast. There was some confusion with the restaurant staff one lunch time, after going through options that wouldn't have meat - with both items coming out with meat in them. Chef remade both the rolls and salad but after waiting almost half an hour, I needed to leave so visited the Poke cafe across the road. Suggest menu have a few vegetarian options.

The location was perfect, a comfortable walk to most attractions. The rooms were a good size and well maintained.

Stayed in February 2024

It all worked for me.... I liked it all.

I had a lovely stay in this hotel. The staff were all very friendly and eager to assist. The room was a good size with an excellent shower and most importantly a quiet air con unit. I was lucky to be on the 11th floor so walked out of my room into the small but lovely swimming pool. I mostly had it to myself. The room was cleaned everyday and I got back to find chocolates left for me. Breakfast had lots of choice. I didn't go hungry. Great area to walk to museums etc.

Stayed in February 2024

Love the location and friendliness of the staff, great value great location

Stayed in January 2024

Na

Best hotel Amazing staff Call out to me Bao Great location Good size room Amazing service

Stayed in January 2024

the room was small and I mean it was really small compared to other hotels we stayed in district one. also we booked 2 rooms as we travelled 4 pax, but they put us in different levels so it was inconvenient. the room was right next to the service room and the lift, so it was noisy all nights.

the location was good. its was near the saigon zoo, central post office, book street etc,,, all within the walking distance. The room was small but clean and cozy.

Stayed in December 2023

The bed was a little on the lower side -reaching just above my knees. The shower head was a little difficult to use or we had problems trying to operate it. Also the hallways and the elevator were not airconed so was pretty hot when you walked out, however the lobby was amazing!

The service was amazing from check in to check out! Really appreciated the service where we accidentally flicked the "do not distrub" button and they called to double check to ensure they could still clean the room. Had a great selection of amentities to choose from and topped up daily.

Stayed in October 2023

Good staff and clean rooms.

Stayed in September 2023

The breakfast are almost same in four days

Stayed in October 2023

they dont allow early check in even if we requested

rooms facililities

Stayed in September 2023