Fantastic view of the mountain from the pool. The services were top notch, and the massage we had from the spa was really needed after a long day hanging around beautiful Mai Chau. Our room was very beautiful. Parking space was large. Staff were super nice. Dinner was also great. All in all, highly recommend!

Stayed in May 2024

Common area a bit cold (impersonal).

Good location, clean room, nice pool area. Great local dancing show in the evening.

Stayed in April 2024

Sauna is still broken

Love view and quite time there

Stayed in April 2024

Burning off in the valley almost smoked us out for an hour in the afternoon 😆, uncontrollable by the property though.

Loved the seclusion and the pool was massive, clean and staff very friendly. Not overpriced. Best Vietnamese salads we’ve had all trip, both the chicken and beef salads were fabulous. Short bike ride up behind the property to the local village was super interesting (bit touristy but still great).

Stayed in April 2024

The jacuzzi was dirty and not in use

Beautiful location Friendly and helpful staff

Stayed in March 2024

The fact that the advertised SPA facilities were non-existing (all shut down after COVID) and not in use. The only thing available was the pool which was not heated.

The views, the friendly staff and the design and comfort of the rooms

Stayed in November 2023

The spa

The location and the pool

Stayed in November 2023

Please fix sauna

Good location, great view and warm atmosphere

Stayed in October 2023

While this wasn’t a huge issue, we would have loved if the rooms had a bigger bottle of complimentary water. Small bottles were provided but the nearest shop was quite far away. Water was available for purchase on the property but it was quite expensive.

Stunning views made our stay very memorable, but it was the kindness of the staff that left us raving about this hotel. They organized scooters for us, secured additional masseuses for our group so we could all have a massage at the same time, and they booked transport for us to our next location. We loved the cultural dance the staff shared with us! The pool area is beautiful, we spent a long time enjoying the views. The rooms were comfortable and very clean, we had a great sleep. Everyone in our group loved their stay and are greatly looking forward to returning to stay again one day!

Stayed in October 2023

N/A

Good location, nice bungalow very cozy, kind staff, bicycles in enough good conditions, good swimming pool

Stayed in July 2023

I'm not sure what you would do if it rained a lot during your stay as it is really rural but I suppose, like in most parts of Vietnam you could probably rent a driver for the day to take you to visit surrounding areas. We didn't get the chance to go to Pu Long but I believe it's just over an hour away from Mai Chau.

Great hotel out in the peaceful, calm countryside of Mai Chau. We arrived by shuttle bus from Hanoi ($50 round trip for 2). It is a lovely hotel with a great pool overlooking the mountains of Mai Chau. There is a wonderful little restaurant in the hotel, open for lunch and dinner. It's a great place to relax. Being in the countryside you can rent bikes and cycle or walk through the local villages and buy some of the local scarves, table runners, tablecloths woven by the locals - wonderful experience. The staff were very helpful and even performed local dances in front of the hotel on the Saturday evening. We ate lunch at the 3 sisters restaurant in Mai Chau - real Vietnamese cuisine in an authentic setting.

Stayed in April 2023

the pool is not clean, contains insects and eggs of insects inside. the towels and sheets are not very clean. the restaurant is very expensive and not very tasty. the location is far from the center and the way is dark. over all doesn’t feels like good value for the money.

big room deals like a western place inside the jungle. the pool has nice mountains view. stuff is very helpful and nice.

Stayed in April 2023

All good with me. Food is good but little selection.

Love location. Quiet and great view to mountain. Nice swimming pool. Good massage

Stayed in April 2023

- Breakfast is a bit simple. more „continental“ options would be appropriate in light of the price - Spa area is out of order - Restaurant is rather expensive (vietnamese benchmark)

Relatively quiet place. Very friendly staff. It is really a good place to relax.

Stayed in April 2023

Nothing to note on the structure.

Very nice breakfast with good selection and very helpful staff. Note you essentially need dinner in the hotel too. We stayed in a little bungalow which was really nice and spacious. The resort in itself is great - Mai Chau in itself was a little bit less than we expected. Nice evening show with folklore dancing and singing.

Stayed in April 2023

la disponibilité du personnel availability of the staff

Stayed in March 2023

Unfortunately, our stay was ruined by a large family of 30+ people who kept us up all night with loud music, shouting and blasting there TVs (until 4:30am). They also made it impossible make use of the dining and communal facilities as they were being very disrespectful of other guests. This is not at all the hotels fault, however maybe some rules could be put in place that prohibit people from yelling up and down the halls all night.

Staff were wonderful, room was comfortable and clean, location was stunning

Stayed in February 2023

The shower head was not working properly because of kalk, but the staff was really quick to fix our shower head and clean after themselves. As for the location, it is written on the website that it has a mountain view, yet the mountain view is on the other side. The windows and balconies face a brown hill instead. Also I don’t think you really get value for money, it’s a bit on the pricey end for what you get.

As they say, Vietnamese people are kind, honest and hard working people and this is exactly true with the staff here. Especially ms Trang who was kind and helped us get anything we needed.

Stayed in February 2023

Based in nature surroundings and direct contact with local communities.

Stayed in December 2022

The breakfast was the same everyday, I had hoped they would have different choices each day.

This hotel has possible one of the best mountain views in all of Mai Chau, I was completely astonished by what it looked like when I set foot at the location.

Stayed in November 2022

The bathroom didn't have enough racks to hang towels and clothes. The supposed relaxing music was on 24h/24h, this could disturb customers' sleep, as rooms' soundproofing was not very good. On our second day, some noises as in a kind of renovation work wake us up even before 7 am.

Breakfast was fine. Customers have the choice between 3 types: Vietnamese/American/Continental. There was no buffet. For the Vietnamese dish "banh cuon", adding some fried onions as topping would give more taste. The location is good, slightly away from the center of Ban Laac (this latter could be rather noisy). The staff was extremely nice: they took notice that it was my son's birthday on our first day and offered a birthday cake. A special thanks to the 2 receptionnists Hieu and Nham.

Stayed in November 2022

they could give more offering for clients visiting mai chau (visits, motos..)

the hotel has very good location, very nice views, nice service and comfortable rooms

Stayed in October 2022

We had a pleasant stay at Mai Chau Mountain View Resort. They gave us a bigger room than the one we had booked and the staff was very nice and helpful. The view on the mountains is amazing and the location is great (it's close to the rice fields and the hotel provides bicycles for free).

Stayed in May 2022

Bit more variation for breakfast and dinner.

Very comfortable beds, high quality bed linen and towels. Very clean room. Staff were attentive and friendly. Perfect location: great view and peaceful.

Stayed in April 2022