91/3 Tran Hung Dao Street, Duong Dong, Phú Quốc, Vietnam
#29 of 367 hotels in Phú Quốc
Guests' ChoiceBased on 485 hotel reviews
9.2Cleanliness
9.4
Comfort
9.4
Location
9.1
Facilities
9.3
Staff
9.6
Value for money
9.2
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 28, 2024
Clintbrimson
AustraliaOur balcony view wasn't the best but someone has to stay in those rooms! Really tricky to dry towels but not hotels fault, it's that time of the year where humidity is high.
Loved the pool and gardens. Quiet location. Very peaceful environment.
Stayed in May 2024
Reviewed: May 19, 2024
Amy
United KingdomFantastic setting, location and facilities - so peaceful. Rooms very clean and new. Staff super helpful. Can rent bikes, tours etc all from onsite. Hotel restaurant, breakfast, pool and drinks all superb.
Stayed in May 2024
Reviewed: May 12, 2024
Morana
Serbiawonderful staff who are always at your service, very comfortable accommodation, quiet resort for relaxation and enjoyment, breakfast is fantastic
Stayed in May 2024
Reviewed: May 10, 2024
Francilina
VietnamLovely place. The staff was always ready to help you with anything you needed.
Stayed in April 2024
Reviewed: May 4, 2024
May
MalaysiaGood location, great room, wonderful staff and hospitality.
Stayed in May 2024
Reviewed: April 28, 2024
Camilla
United Kingdomnothing
everything - staff, pool area, rooms, location, breakfast etc etc
Stayed in April 2024
Reviewed: April 25, 2024
Mike
CanadaThey provide an in room safe for your valuables. The only way to lock your room from the outside shower doors is with an inside hook and latch which is not secure. There is a key/lock system for the main front door.
We enjoyed the room upgrade to a bungalow on the hill with a nice deck. The outside shower was a great option. Staff were always friendly and helpful. The infinity pool is amazing with a beautiful view. Breakfast is plentiful and the open air restaurant is lovely. We used the gym facilities.
Stayed in April 2024
Reviewed: April 21, 2024
Debbie
AustraliaThe elevated position. I am in my mid 60s and probably should have chosen a resort with less hills :-) Although the staff were always available to take us to our room in the golf cart which was much appreciated after a full day of travel.
rooms were huge, clean and comfortable. Staff were very helpful. Breakfast was great. The gardens and pool were stunning.
Stayed in April 2024
Reviewed: April 19, 2024
Titus
United KingdomBreakfast was good, but almost exactly the same every day. More variety would be good
The pool was fantastic and open till late. Once inside the resort, it was very peaceful and quiet. The cottages were well spaced apart so doesn't feel busy.
Stayed in April 2024
Reviewed: April 17, 2024
Wiktoria
Polandeverything was perfect :)
- Various type of meals for breakfast included in price - Spacious rooms - Very friendly and helpful staff - A walking distance to “city center” - An affordable prices in the restaurant - Nice swimming pool
Stayed in March 2024
Reviewed: April 15, 2024
Craig
United KingdomFantastic pool area, breakfast had plenty of options and refreshing drinks throughout the day. Also had dinner one night which was some great local cuisine.
Stayed in April 2024
Reviewed: April 14, 2024
Andrew
AustraliaGreat breakfast spread. Nice big pool to relax in, the chairs filled up quickly though. The staff were great. A few restaurants in walking distance and a good base to explore the island. It was also one of the few places in Vietnam that would also request a licence for scooter rental, to me this shows they take responsibility for their guests.
Stayed in March 2024
Reviewed: April 11, 2024
Ben
United KingdomThe food and pool were great plus we loved the outdoor showers!
Stayed in April 2024
Reviewed: April 10, 2024
Lesley
IrelandNothing
It was very beautiful great location
Stayed in April 2024
Reviewed: April 9, 2024
Ronald
AustraliaIf you had a mobility issue you might want to consider a level property
Everything
Stayed in April 2024
Reviewed: April 6, 2024
Thuy
AustraliaShowers didn't drain properly.
Everything was better than expected! Location was good, the resort was beautiful and new! Rooftop pool was awesome and views were great!
Stayed in April 2024
Reviewed: April 4, 2024
Zuzana
GermanyThe bungalows in the middle of the forest are very cute. We love the location even if it’s not by the beach. It’s perfect if you want to have a good base for exploring the island. The restaurant is also very good
Stayed in March 2024
Reviewed: March 29, 2024
Gupta
IndiaLimited food options
Property is neat and clean with beautiful location
Stayed in March 2024
Reviewed: March 29, 2024
Tereza
Czech RepublicOn downside is that there's no direct beach access nearby. Much of the area is occupied by other resorts so you have to navigate narrow alleys between them to find your way.
Overall, we had a grear experience at this resort. The staff was friendly, the breakfast was amazing, location was peacefull and perfect to relaxation.
Stayed in March 2024
Reviewed: March 26, 2024
Thi
AustraliaThe natural feel and serenity of the resort. Staff were all very polite, helpful and professional. The infinity pool was as pictured.
Stayed in March 2024
Reviewed: March 22, 2024
Viktoria
SpainNothing.
Love this place. So Nice and quiet. The staff really helpful. Highly recommend! Pool always nice and clean.
Stayed in March 2024
Reviewed: March 16, 2024
Georgia
CanadaGetting laundry done was really expensive. Better to just do it elsewhere for cheaper.
The location is great, loved how close to town it was while still feeling removed from noise. Resort is not on the beach but it is close by, and the pool is huge. My private cabin was amazing. Staff were so lovely. Breakfast buffet was great.
Stayed in February 2024
Reviewed: March 15, 2024
Frank
NetherlandsBreakfast only till 10:00. 10:30 or 11:00 would be better
Breakfast and the pool!
Stayed in March 2024
Reviewed: March 13, 2024
Sarah
United KingdomThere is no plug near a mirror in the main bedroom where the air conditioning is so had to dry my hair in the bathroom which is partly outside as only has mesh screening so not ideal when it’s 30 degree heat.
Liked the bungalow, and the natural setting.
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content