I have had excellent experience in this hotel. Would be happy to visit this place again in the future :)

Stayed in May 2024

Dinner as part of the half-board was so-so

Great room, service, and amazing lounge (high-tea and dinner drinks/snacks are amazing)

Stayed in May 2024

For the first time in our lives, we have no improvement opportunities to list! After directly relating with three of the duty managers in completely different situations, we can affirm that the InterContinental Hotel is prepared to keep on the leadership in Nha Trang for many years ahead.

The hotel is simply superb. Extremely well divided, very well located with a comfortable balcony and a real beachfront view in all of the rooms, cleanliness much above the highest expectations (two exchanges of towels and bathroom complements per day), the best bed and feather pillows somebody would expect, a superb breakfast both in the club lounge and the restaurant, a pristine swimming pool with a bar full of promotions for non-alcohol and alcoholic drinks, an outstanding beach with perfect temperature and excellent beach structure with prompt and complete service and security, and one of the most professional and genuinely pleasant staff we have ever experienced in a big city five-star international hotel.

Stayed in April 2024

We didn't feel any discomfort during this visit :)

First of all, we thought it would be better to start our first trip with Nha Trang from InterContinental Nha Trang, which has a good location and evaluation. As expected, the hotel room was very spacious, the room condition was pleasant, and the ocean view was good. But the most impressive thing was the kindness and meticulousness of the hotel staff. We could already feel their kindness from the moment we got out of the taxi after arriving from the airport. In the hotel lobby and lounge, Cookbook cafe, buffet restaurant, swimming pool, all the staff are very friendly, and they carefully examine whether there is any inconvenience or need for the guests. Of course, a five-star luxury hotel should have such service, but there are many hotels that are unexpectedly not, and InterContinental Nha Trang shows the class that is worthy of a five-star luxury hotel. On our first visit to the hotel, the two nights in this hotel gave us great comfort and satisfaction in that respect, as we had to start our journey. Also, the hotel breakfast was excellent, especially with many separate menus, and everything we ordered was delicious. The buffet staff were also very skilled and friendly, so we had a comfortable and enjoyable meal. Before leaving for the next hotel after two nights, we had a few cups of coffee at the Cookbook cafe, and the view of Nha Trang beach through the window was especially memorable. Thank you and we will definitely visit InterContinental Nha Trang again on our next trip to Nha Trang :)

Stayed in April 2024

Location, service, lots of choice for breakfast, gym and sauna was huge and lots of equipment! The staff so obliging and ready with a smile!

Stayed in April 2024

I book twin bed for me and my staff to share but they cud arrange king bed. Futunately they upgrade the room to fit with extra bed.

Facilities and staffs were so kind...

Stayed in April 2024

Pool was not heated; we were there in March and although it was quite hot outside the pool was freezing and too cold to use. In fact, I only saw 1 person in the pool during our stay

Room and view was beautiful and in a great location

Stayed in March 2024

Nothing

Room so beautiful view. Professionally service and super friendly. 👌 all so perfect 🥰

Stayed in March 2024

Nothing

all of thire services are nice

Stayed in March 2024

The only regret was that there are no toilets or showers on the beach - that is a MUST!

All good

Stayed in February 2024

The phone in the toilet is in an inconvenient location- I kept on knocking it off the hook!

Loved the pillow menu, tasty room service and that they restocked the water twice per day

Stayed in December 2023

nothing

staff and service

Stayed in December 2023

Awesome hotel is great location. They couldn’t have a car take us to the airport but called a taxi for us (and prearranged the price)

Stayed in December 2023

The swimming pool was cold and low

Everything was reasonable. We were served as much as exepected. Details was vivid. Both facilities and staffs were perfect.

Stayed in December 2023

TV manual says BBC Earth and Animal Planet are in English, but it is in Vietnamese. Called the front desk for help and got a reply that these two channels are in Vietnamese at the moment.

Room is nice and breakfast has a lot of variety and yummy.

Stayed in December 2023

Amazing staff

Stayed in November 2023

Perfect location with exceptional customer service! Kind, professional and efficient staff throughout hotel. Very attentive staff in the lounge in particular thank to Thao who has paid a lot of attention to make sure our family have the most enjoyable time and have made our stay great!

Stayed in November 2023

Nothing

Good customer service, gave us water whenever we asked as I had an infant I had to make bottles for so went through a lot. Staff were friendly and respectful

Stayed in November 2023

Nothing

This property was exceptional in every way. The location, the views, the rooms & the facilities are all in a class of their own. We were upgraded to a stunning ocean view suite which literally took our breath away. Spending 5 nights here was the highlight of our trip to Vietnam and every day we felt very grateful to be spending time in this beautiful hotel. Thank you to all the lovely staff who greeted us with a smile every time we arrived at the foyer, breakfast cafe or the club lounge. Thank you to the housekeepers who made it a joy to return to a beautifully made up room. We had a wonderful seafood buffet at the restaurant which was beautifully prepared & presented. We enjoyed a treatment at the day spa which was definitely a five star experience. We enjoyed time at the well attended pool area, the private beach area and we used the gym. The attention and staff at the Club Lounge and breakfast cafe deserve special mention Nha & Thao you are delightful young ladies. To the General Manager, Philip Beriman, thank you for a most wonderful stay and congratulations on your exceptional staff. All faultless. In a class of its own

Stayed in November 2023

Pool area could have a bit more atmosphere/colour.

Great rooms, great service.

Stayed in October 2023

This is a beautiful property with very high-end amenities. The service rendered by the staff and their friendliness while doing so was outstanding! You felt genuinely welcome by everyone there. The room was beautiful, spacious and was serviced twice a day. The spa was wonderful and the Breakfast Buffet outstanding. I travel internationally frequently and have been to Nha Trang a number of times. This is my new go-to location in NhaTrang. No reason to ever stay anywhere else again.

Stayed in October 2023

Nothing - excellent in every areas

Amazing location, wonderful, warm, friendly and helpful staff and a brilliant breakfast with huge choice and very good quality food on offer. An excellent hotel that I would highly recommend to anyone visiting the region.

Stayed in October 2023

Leaving 😭

The location was perfect right opposite the beach. Food was delicious but the customer service was next level and well exceeded our expectations. Han, Nga and all staff in the Club Lounge were sensational.

Stayed in September 2023

The best hospitality provided by all the staffs. Always open and all ears to any feedbacks from the guests. The best practice ever experienced.

Stayed in September 2023