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Reviews of Genesis Luxury Regal Cruises This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

No 19 A, Tuan Chau Wharf, Ha Long, Vietnam

#322 of 322 hotels in Ha Long

Guests' Choice

Review Score

Based on 1012 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.8

  • Location

    9.7

  • Facilities

    9.6

  • Staff

    9.8

  • Value for money

    9.0

  • Free Wifi

    5.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 31, 2024

    10
    Fantastic trip with Genesis Luxury Regal Cruise!
    • Leisure trip
    • Couple
    • Junior Suite Full Ocean View With Private Balcony- 2 Days 1 Night
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing really, a slight smell from the drain in the bathroom but nothing major.

    Really enjoyed our time on the cruise. All the staff were really friendly and helpful, nothing was ever too much trouble. Our room was gorgeous and spacious with big windows allowing for a lovely view. The food on board was also delicious.

    Stayed in May 2024

  • Reviewed: May 28, 2024

    10
    A really great experience and a great way of seeing Halong Bay
    • Leisure trip
    • Couple
    • Executive Suite Full Ocean View Private Balcony - 2 Days 1 Night
    • Stayed 1 night
    • Submitted from a mobile device

    Everything about it was great, there was nothing we didn’t like.

    The boat was clean and the room was very comfortable and spacious and had everything we needed.

    Stayed in May 2024

  • Reviewed: May 28, 2024

    10
    Amazing cruise
    • Leisure trip
    • Family with young children
    • Executive Suite Full Ocean View Private Balcony - 3 Days 2 Nights
    • Stayed 2 nights
    • Submitted from a mobile device

    Just little things that did not by any means ruin the trip the lack knowledge or understanding around allergies and the route could be improved have 2 days and 3 day people on the same cruise meaning kayaking in the same place.

    The staff were so friendly and helpful. Ha long and Lan ha bay is amazing to see, and you can lie in bed and watch it go by. The food was nice, the activities were good. The swimming was great. Would highly recommend the cruise.

    Stayed in May 2024

  • Reviewed: May 27, 2024

    9.0
    Great way to experience Halong Bay
    • Leisure trip
    • Couple
    • Executive Suite Full Ocean View Private Balcony - 3 Days 2 Nights
    • Stayed 2 nights

    Expensive but overall a great experience. Would consider only doing 1 night if we returned and spending more elsewhere.

    Beautiful boat with large comfortable rooms. Spacious bathroom and show with a soaker tub. Safe in the room along with coffee making supplies for the morning. Staff were excellent and attentive. Lots of food and were able to accommodate my shellfish allergy during meal service. Breakfast was buffet style with lots of options. Happy hour was great for pre-dinner cocktails. The tours organized by the boat were ok and gave you the opportunity to kayak and swim. Visiting the village felt like a time filler but again it was nice to see another area. We did not bike as it had rained earlier and the roads wore a bit slick. Local boats with come by the ship and sell beer and snacks at cheaper prices that the boat bar. Nice outside sitting area to enjoy a beer and take in the area. We did the 2 night tip but would cut it to 1 night if we could do it over again considering the cost. I would have rather spent the extra money elsewhere in Vietnam.

    Stayed in May 2024

  • Reviewed: May 27, 2024

    10
    Definitely worth it
    • Leisure trip
    • Couple
    • Junior Suite Full Ocean View With Private Balcony- 2 Days 1 Night
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was perfect

    Stayed in May 2024

  • Reviewed: May 26, 2024

    10
    Fabulous way to finish our week in Vietnam
    • Leisure trip
    • Group
    • Junior Family/Triple Suite Full Ocean View- Private Balcony-2 Days 1 Night
    • Stayed 1 night
    • Submitted from a mobile device

    Our room must have been near bilge tanks as it smelt a bit.

    Felt really luxurious

    Stayed in May 2024

  • Reviewed: May 26, 2024

    10
    Nice trip in a great cruise
    • Leisure trip
    • Family with young children
    • Junior Suite Full Ocean View With Private Balcony- 2 Days 1 Night
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Very nice ship, clean, friendly staff and stunning environment.

    Stayed in May 2024

  • Reviewed: May 26, 2024

    10
    2 night cruise- loved our 3 days!!!
    • Leisure trip
    • Couple
    • Senior Suite Full Ocean View With Private Balcony- Upper Floor- 3 Days 2 Nights
    • Stayed 2 nights
    • Submitted from a mobile device

    Cabin was a great size and balcony was excellent. Staff were fabulous!! Food…so much food and delicious. The trips were well organised and fun and always had a supply of water for us. Cooking demonstrations and being able to have ago. Transfers were spot on. Had a private transfer arranged by cruise to take us directly to airport and we arrived in ample time for our late afternoon flight to Da Nang. We loved this cruise and everything about it!!

    Stayed in April 2024

  • Reviewed: May 25, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite Full Ocean View With Private Balcony - 3 Days 2 Nights
    • Stayed 2 nights
    • Submitted from a mobile device

    What an amazing two night cruise. The boat, staff, and food were exceptional. The days were well organised, on time, and the activities were so much fun. All the suites had floor to ceiling windows to watch the stunning scenery - you could even have a soak in the bath and enjoy the amazing view. 10/10

    Stayed in May 2024

  • Reviewed: May 25, 2024

    10
    Unreal 🤩
    • Leisure trip
    • Couple
    • Junior Suite Full Ocean View With Private Balcony- 2 Days 1 Night
    • Stayed 1 night
    • Submitted from a mobile device

    The Genesis Luxury Regal Cruise was fantastic! We did 2 days 1 night - the staff were friendly and very attentive. The food was delicious!!! The room was lovely and boat overall was immaculate

    Stayed in May 2024

  • Reviewed: May 24, 2024

    10
    Amazing….wouldnt change a thing!
    • Leisure trip
    • Couple
    • Senior Suite Full Ocean View With Private Balcony- Upper Floor- 2 Days 1 Night
    • Stayed 1 night
    • Submitted from a mobile device

    Very comfortable and well appointed ship.

    Stayed in May 2024

  • Reviewed: May 24, 2024

    10
    Amazing value for money! Our best day in Vietnam so far!
    • Leisure trip
    • Couple
    • Junior Suite Full Ocean View With Private Balcony- 2 Days 1 Night
    • Stayed 1 night
    • Submitted from a mobile device

    I wish we’d booked 2 nights instead of one so that you get more time to relax in your room! It was so sad to leave!

    Amazing rooms and interiors, felt so luxurious! Our room had a massive window infront of the bed and by the bath. Got a bit teared up by just how much I was enjoying it! Food was amazing! Staff were amazing! Activities were great and well thought out. Sailed past lots of other boats and think ours definitely looked the best!

    Stayed in May 2024

  • Reviewed: May 23, 2024

    10
    once-in-a-lifetime
    • Leisure trip
    • Couple
    • Senior Suite Full Ocean View With Private Balcony- Upper Floor- 3 Days 2 Nights
    • Stayed 2 nights

    The only thing I can think of is that it would be nice if how to tip staff (on boat and tour guides) were clearer as there wasn't always a natural moment to do it. Maybe two separate boxes? Maybe a tipping option online? Not sure.

    Everything was wonderful. Beautiful scenery, beautiful boat, attentive staff, delicious food, a really special experience from start to finish.

    Stayed in May 2024

  • Reviewed: May 23, 2024

    9.0
    Will recommend
    • Leisure trip
    • Couple
    • Junior Suite Full Ocean View With Private Balcony- 2 Days 1 Night
    • Stayed 1 night
    • Submitted from a mobile device

    Pricier than other cruises however the jacuzzi and the bathtub views make up for it

    Love the jacuzzi, food was not bad, drinks were good too albeit slightly pricey (relatively)

    Stayed in May 2024

  • Reviewed: May 21, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Family/Triple Suite Full Ocean View- Private Balcony-2 Days 1 Night
    • Stayed 1 night
    • Submitted from a mobile device

    Very good quality and nice staff

    Stayed in May 2024

  • Reviewed: May 20, 2024

    10
    Amazing experience
    • Leisure trip
    • Couple
    • Junior Suite Full Ocean View With Private Balcony- 2 Days 1 Night
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    This cruise was an amazing experience and it was so worth the cost.The room was stunning and we were delighted to enjoy the views from the massive windows. The cave tour on the bamboo boats and kayaking were great ways to see the bay. The staff were exceptional and the food was great.

    Stayed in May 2024

  • Reviewed: May 19, 2024

    10
    If you want a cruise experience with the best service, this is it. We will be back…
    • Leisure trip
    • Couple
    • Regal Panorama Terrace Suite- Upper Floor- 3 Days 2 Nights
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing at all

    The suite was spacious, clean and very well laid out. The food, activities were second to none and the staff were fantastic. There is nothing at all I can fault, best cruise experience ever.

    Stayed in May 2024

  • Reviewed: May 18, 2024

    10
    Loved the Genesis cruise!
    • Leisure trip
    • Family with young children
    • Junior Family/Triple Suite Full Ocean View- Private Balcony- 3 Days 2 Nights
    • Stayed 2 nights
    • Submitted from a mobile device

    There was nothing we were unhappy about.

    Loved everything about the Genesis cruise. Ship was beautiful, food was amazing, and staff so accommodating. I traveled with my husband and 12 year old daughter and we all had a wonderful time. Highly recommend!

    Stayed in May 2024

  • Reviewed: May 18, 2024

    10
    Book 2N and you won't regret it!!!
    • Leisure trip
    • Family with young children
    • Senior Suite Full Ocean View With Private Balcony- Upper Floor- 3 Days 2 Nights
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Mr. Sunny and his team were incredibly gracious and welcoming hosts! Our coordinator, Ms. Chee, was exceptionally skilled and knowledgeable. She efficiently managed all the necessary arrangements prior to the cruise, ensuring a smooth check-in process. The checkout was also effortless, as she had thoughtfully arranged a taxi to the airport. Mr. Lee was an outstanding tour guide, and we thoroughly enjoyed all the activities. The rooms were immaculate. We wish we could have stayed longer!

    Stayed in May 2024

  • Reviewed: May 17, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Senior Suite Full Ocean View With Private Balcony- Upper Floor- 2 Days 1 Night
    • Stayed 1 night
    • Submitted from a mobile device

    Perfect cruise with incredible views all the time

    Stayed in May 2024

  • Reviewed: May 17, 2024

    10
    Best cruise of our life, no regrets!
    • Leisure trip
    • Couple
    • Regal Panorama Terrace Suite- Upper Floor- 3 Days 2 Nights
    • Stayed 2 nights
    • Submitted from a mobile device

    Honestly, nothing! Everything was great. It was pricey, but you get what you pay for. Drinks were a lot more expensive than the rest of Vietnam, but restocking boats and keeping everything cool isn't so easy on a boat!

    Right from being picked up from our hotel in Hanoi, we were treated like VIP. The cruise attracts mostly couples in their 30s and this was perfect for us. Everyone was really friendly in our group, and the cruise felt so personal. Our room was spotless, and the staff even left a bottle of wine for us.

    Stayed in May 2024

  • Reviewed: May 15, 2024

    9.0
    Fabulous boat , exceptional food & staff
    • Leisure trip
    • Group
    • Junior Suite Full Ocean View With Private Balcony - 3 Days 2 Nights
    • Stayed 2 nights
    • Submitted from a mobile device

    Kayaking location was not great

    Friendly staff , excellent food

    Stayed in May 2024

  • Reviewed: May 12, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Junior Suite Full Ocean View With Private Balcony - 3 Days 2 Nights
    • Stayed 2 nights
    • Submitted from a mobile device

    Awesome cruise , great friendly staff and amazing food

    Stayed in May 2024

  • Reviewed: May 12, 2024

    8.0
    Great accommodation but…
    • Leisure trip
    • Couple
    • Junior Suite Full Ocean View With Private Balcony- 2 Days 1 Night
    • Stayed 1 night
    • Submitted from a mobile device

    Halong Bay very disappointing- overcrowded and so much rubbish in the water we didn’t swim in it

    Beautiful boat, spotlessly clean and the staff wonderful

    Stayed in May 2024

Showing 1 - 25

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