Gate 35 Tuan Chau Habour Halong bay, Ha Long, Vietnam
#322 of 322 hotels in Ha Long
Guests' ChoiceBased on 932 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.6
Facilities
9.3
Staff
9.7
Value for money
8.7
Free Wifi
5.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 30, 2024
Anibout
AustraliaNeed more vegetarian options…vv
We really enjoyed our trip. Great staff Jessica - The waitress was lovely and knowledgeable about everything. Modern bedroom and incredible balcony views.
Stayed in May 2024
Reviewed: May 27, 2024
Stephen
NigeriaNo drinks at the buffet.
The staff here were so good! Especially Tony , he listened to all our requests and made sure we were super comfortable.
Stayed in May 2024
Reviewed: May 22, 2024
Cormac
IrelandNothing
Friendly staff. Very clean
Stayed in April 2024
Reviewed: May 14, 2024
Firuz
UzbekistanWifi
Perfect. Clean. Beautiful. Thanks to Jessica for all.
Stayed in May 2024
Reviewed: May 14, 2024
Anton
VietnamThe stuff in general was very friendly and helpful 😊 Big greetings to Brian who made our stay here even more wonderful and happy 😁 He took a good care of us 🌷 Another greetings goes to Michael for interesting stories and taking care of us throughout different activities 😊🌷 PS: Thank you for letting me stay on the hidden island (beach) a little longer. 😄
Stayed in May 2024
Reviewed: May 12, 2024
Melysau
United KingdomFantastic cruise ship with great activities. Jessica was wonderful hots. Activities were well planned and incredibly enjoyable.
Stayed in April 2024
Reviewed: May 12, 2024
Vohas
MauritiusOur journey aboard the Doris Cruise began with a seamless embarkation process . Greeted by the friendly . thanks Tony for take care
Stayed in May 2024
Reviewed: May 12, 2024
Mohades
ItalyThe room was spacious and very clean. The staff were attentive and very helpful. In particular, Hai (Tony) who made our stay so enjoyable.
Stayed in May 2024
Reviewed: May 12, 2024
Mariam
United KingdomNothing
Khanh (Kevin) was AMAZING! He was very attentive and made sure we were always 100% happy whilst onboard Dorris. He had excellent English and answered any of our questions. He always greeted us with a smile and provided a very positive and personalised service to us. We love Khanh! James was also really helpful on board! He knows all the facts about Ha Long Bay. Big spacious rooms with AC and balcony. The crew constantly fed us with yummy and delicious food.
Stayed in May 2024
Reviewed: May 10, 2024
Elodie
MauritiusThe smell from the toilet !
Everything !
Stayed in May 2024
Reviewed: May 9, 2024
Andrea
SpainVery accommodating with all needs. Great views and excursions. The food was amazing and a lot of variety. Staff was also amazing, helping us constantly with everything. Katie, our waitress, also amazing. I will definitely be repeating.
Stayed in May 2024
Reviewed: May 9, 2024
Ann
PhilippinesNone
Staff and their service
Stayed in May 2024
Reviewed: May 7, 2024
Tina
GermanyFood could be improved, but I think it is quite the same on all the boats!
Okay since I searched for hours for the right boat, let me make a detailed review: This boat is great! First: you are one of only 40 boats (compared to Halong Bay 200 night cruises and 200 day cruises) who stay in Lan ha Bay. Second: the staff is great, sooo friendly! (Especially Katie and Michel helped us a lot and where absolutely the best! Third: Rooms are soo nice. Please stay 2 nights, the day trip with the smaller boat (8.00-16.30) is really nice and you can see more of the amazing views! For us it was never crowded! Even viet hai village was never crowded, it was a very nice day trip! It isn't too expensive compared to other boats! Food is okay, but even for vegetarians they always had a lot of options! Drink prices on the boat is like 70k Dong for one beer (which is not cheap but okay). Doris cruise is the way to go! Stop comparing and searching, just book it already 😊 We loved our stay here!
Stayed in May 2024
Reviewed: May 6, 2024
Erika
JapanThe boat itself is outdated, but nice and clean. Overall, the property itself was great. What was sad was the rubbish that dotted the bays. I think the businesses should push the local gov’t to come up with strict and aggressive efforts to clean up Ha Long and Lan Ha.
Food options were aplenty. We were also assigned to Katie and she explained the meal situations with us. Very cute smile every time. The rest of the staff were always helpful; Michael, Brian, etc. It was a wonderful experience.
Stayed in May 2024
Reviewed: May 6, 2024
Andyandtam
AustraliaDespite it being a nature reserve we were shocked by the amount of floating litter. The staff mentioned it a number of times and gave various reasons, but it did put us off. One of tge activities on our day trip was swimming, but almost nobody did because of the rubbish and water quality. Very sad.
The crew were exceptional, especially our butler Brian. They went out of their way to ensure we had the most relaxing stay. The boat itself was well appointed, and was comforble for the number of guests. The food was good with a wide variety.
Stayed in May 2024
Reviewed: May 5, 2024
Mohades
AustraliaWonderful staff - Jessica was a lovely person and did everything she could to make our stay comfortable. Room was good considering we were on a boat - ours even included a bath. Organising of the trips was smooth.
Stayed in April 2024
Reviewed: May 4, 2024
Hannah
United KingdomLovely clean rooms Good activities Very helpful staff Kevin was an amazing host, very attentive and helpful 10/10 service! Lovely food
Stayed in May 2024
Reviewed: May 3, 2024
Elena
SpainWhat a great stay it was! Our cabin was lovely, waking up with curtains opened and opening your eyes on such a beautiful nature is priceless As for the boat, we didn’t expect such a nice style and space. Even fully booked, it never felt overcrowded as passengers on a 1 night cruise are most of the time on a different schedule than the ones on a 2-night cruise, which they manage very well. There is jacuzzi at the front which the size of a small swimming pool. Food was good with many choices. And last but not the least: the kindness and the attention of the staff, with a special mention to Kevin who took care of us all along including keeping on informing and reassuring me with regards to my food allergies. Excellent experience. Thank you!
Stayed in May 2024
Reviewed: May 3, 2024
Robert
IrelandStaff excellent very helpful throughout the cruise. Especially Tony who really made the cruise special. Despite raining for a significant portion, activities on boats and swimming were still available and fun as the water was warm even when it was raining.
Stayed in May 2024
Reviewed: May 3, 2024
Michael
AustraliaNot being able to spend enough time on it.
Really wonderful facilities. The entire boat was easy to walk around.
Stayed in May 2024
Reviewed: May 2, 2024
Marco
JapanThe trip was great, my whole family was happy with the service provided (thank you Jessica ! :))
Stayed in April 2024
Reviewed: April 29, 2024
Vita
LithuaniaDid not expect to go with a smaller boat for 1 hour to the main cruise ship. Also the bus they offer- I do not recommend. Old and very slow.
Everything great, stuff is very nice, food good, views amazing.
Stayed in April 2024
Reviewed: April 29, 2024
Michelle
South AfricaThere was nothing not to like.
I felt like a million dollar baby Everything was fantastiThe food was excellent- out of this world.Staff was so very friendly and helpful.
Stayed in April 2024
Reviewed: April 29, 2024
Maria
SpainJessica take Care of us, She was wonderfull
Stayed in April 2024
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