3736 Candlers Mountain Road, Lynchburg, VA 24502, United States of America
#22 of 22 hotels in Lynchburg
Guests' ChoiceBased on 250 hotel reviews
4.7Cleanliness
5.3
Comfort
5.4
Location
7.5
Facilities
5.0
Staff
7.0
Value for money
5.4
Free Wifi
6.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 13, 2024
Alwyn
Saint Vincent & GrenadinesThe room was very noisy next to the laundry. Everyday there was laundry service and the noise was very disturbing. I don't know how I was charged. Would like clarity on the overall charges ($1674.22) for my son and I for 5 nights in a room
Everything went well and I enjoyed my stay except for the concerns mentioned below
Stayed in May 2024
Reviewed: May 13, 2024
Leslie
United States of AmericaThe elevator stops working, and I have a disability.
Staff
Stayed in May 2024
Reviewed: April 6, 2024
Clarence
United States of AmericaMost everything
Hotel under new management and renovation.
Stayed in March 2024
Reviewed: November 3, 2023
Candace
United States of AmericaBed was hard as crap and you smelled week all around the front door
Customer service was very nice
Stayed in October 2023
Reviewed: September 22, 2023
Kim
United States of Americacleanliness didn't seem to be a top priority, however it did appear to be a college party place.
thank you for being pet friendly. the staff was knowledgeable and pleasant. the coffee smelled delicious.
Stayed in September 2023
Reviewed: September 18, 2023
Jacob
United States of AmericaThe entire lobby smelled like cigarettes. The bed felt like I was sleeping on a rock. The AC was deafening loud at night.
The price wasn't bad and its in a good location. Staff were very helpful. I was able to check in before the posted time.
Stayed in September 2023
Reviewed: September 2, 2023
Kema
United States of AmericaThe property is outdated. The price was a little excessive for the shape of the hotel. Someone was attacked in the stairwell.
Location is good. Several restaurants are close.
Stayed in September 2023
Reviewed: July 30, 2023
Curtis
United States of AmericaDid not have towels and washcloths for the room for adults and kids.
Staff was friendly and helpful.
Stayed in June 2023
Reviewed: July 24, 2023
Compere
United States of AmericaTook breakfast away 30 minutes early. Shady characters in the parking lot at night.
Friendly staff and clean room.
Stayed in July 2023
Reviewed: May 28, 2023
Kathleen
United States of AmericaNever had working cards for access to room. Staff accidently tried to let another person in our room in the middle of the night, their records were wrong, scared the he'll out of me
Beds were pretty comfortable. Breakfast was good, staff was helpful
Stayed in May 2023
Reviewed: May 15, 2023
Bailey
United States of AmericaThe 1st room they gave us wasn't good at all but the 2nd room was better .
The bed was comfortable
Stayed in May 2023
Reviewed: May 15, 2023
Roos
United States of Americanot clean, my keys never worked and kinda out of date
location
Stayed in May 2023
Reviewed: March 31, 2023
Jason
United States of AmericaSmokey in hallway, noisy and an issue with the room. Not sure if it was a bed bug or cockroach crawling on the bed.
We had some issues when we got into our room and notified the front desk and they were very understanding and professional.
Stayed in March 2023
Reviewed: September 5, 2022
Sílvia
United States of AmericaI never complaint but who ever owns this hotel needs to take better care of it . staff try to help us out but … there was bed bugs on our room , carpet was very dirty , no cover in the ironing board ,air conditioner wasn’t working properly.
Stayed in September 2022
Reviewed: August 18, 2022
Traynor
United States of AmericaLocation of breakfast was right in the view of front desk and people exiting and entering building.The bathtub was plugged with hair so that a shower consisted of hair at your feet and hours to drain.
Breakfast was a bagel and coffee. We ate out.
Stayed in August 2022
Reviewed: August 15, 2022
Julie
United States of Americait smelled like stale smoke through the hallways and my room. it also didn’t look clean
location
Stayed in August 2022
Reviewed: July 5, 2022
Noah
United States of AmericaNo protein or milk in breakfast. Nothing fresh. Room door wouldn’t close properly. The place seemed pretty run down.
Stayed in July 2022
Reviewed: May 19, 2022
Marcelle
United States of AmericaMy room was supposed to be non-smoking, but that was definitely not the case based on the odor and the number of burn holes in the bedspread.
Staff was nice, welcoming and accommodating.
Stayed in May 2022
Reviewed: March 30, 2022
Ashia
United States of AmericaCleanliness of room. Breakfast
Staff
Stayed in March 2022
Reviewed: March 13, 2022
Ashley
United States of Americaholes in the carpet, holes in the floor, the refrigerator didn’t work, tv was plugged up but didn’t work at all!, the window was left open amd no ac on
location was nice
Stayed in March 2022
Reviewed: March 7, 2022
Deborah
United States of Americawhen I went in to check into my room the guy said their system was down and I would have to wait didn’t get no discount or anything!
Stayed in February 2022
Reviewed: February 28, 2022
Edward
United States of AmericaDid not have things that worked in the room. Coffee maker did not work.
Not very good
Stayed in February 2022
Reviewed: February 23, 2022
Ada
United States of AmericaOk.
Stayed in February 2022
Reviewed: January 30, 2022
Krista
United States of AmericaEverythinh
Location
Stayed in January 2022
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