The food at The Salt was good, but I didn’t see many meal options with chicken for lunch. There was a burger, but I didn’t see a chicken sandwich. This was not a deal breaker for me but it would have been nice to have that option.

The peacefulness

Stayed in May 2024

All was perfect

Everything was beautiful, close location to everything and amazing view

Stayed in April 2024

A grab bar for the tub/shower.

Beautiful comfortable room. Restaurant in wonderful location and excellent food. All staff were exceptionally helpful.

Stayed in May 2024

Brilliant location, high standard of service and friendliness, unobtrusive and effective use of moden systems to help sustainability.

Stayed in May 2024

Nothing

Wonderful location.

Stayed in May 2024

The meal at Fresh Salt was fantastic.

Stayed in May 2024

Restaurant is a bit expensive now - not a big issue for me, but seemed a bit too pricey for some travellers

Location. Resort and rooms are lovely.

Stayed in April 2024

Stonington Suite was beatiful

Stayed in April 2024

None

This is a lovely weekend destination for us. In addition, we like to stay on a holiday.

Stayed in April 2024

Great menu at Salt. Everyone was super friendly! Need to come back in the summer!

Stayed in April 2024

Spa was closed

Stayed in February 2024

We thought the lounge would have a different menu from the restaurant. We don’t love a heavy dinner. Ended up going out to dinner both nights (to a pub and for pizza). The lobby coffee service ran out both mornings before we could get coffee.

My sister and I wanted a weekend getaway where we could swim and relax. We loved the indoor and outdoor pools and sauna. Swimming during a brief hailstorm was memorable! Our room was huge with plenty of space to relax and a very comfortable bed. Lovely fireplace in the lobby.

Stayed in February 2024

Beautiful, clean rooms. The view was incredible.

Stayed in January 2024

Amazing service and views

Stayed in January 2024

We went to the spa for a special occasion and had manicures/pedicures and massages. The manicures & pedicures chipped the next day on both our hands and feet. I called the spa on Monday to let them know and they apologized and said they would send us a gift card to use on our next trip. Unfortunately they sent us $20 each for a gift card. The manicures & pedicures are expensive and cost a lot more than $20 each. I spoke to the spa assistant manager and I should have called back and asked for a refund. We could go to our local salon and get better manicures & pedicures for a lot less money. I would return for other services, but skip the manicure/pedicure.

The room was large, clean & the bed/lines were so comfy.

Stayed in December 2023

Restaurant at the hotel was great and accommodated us when we needed.

Stayed in December 2023

Minor snafu- Fitness center cancelled classes during the holiday week without notifying the resort.

Beautiful, classy resort with award winning restaurant, steam, spa, indoor and outdoor pool.

Stayed in December 2023

Only complaint was an incident when I arrived at Fresh Salt for dinner after the Christmas buffet. My wife and I arrived at 6pm without a reservation and were turned away. The hostess, (older women ) said they were booked for the entire evening. I managed to walk through the restaurant and noticed a handful of open tables throughout. Perplexed, I went to the front desk to speak to the general manager. One of the waitresses from Fresh Salt overheard my conversation as she was walking by. She immediately assured me that she would fix the situation. She introduced me to the restaurant manager Anna. Anna sat us down at a table immediately. There were no other guests waiting to be seated, and this was 90 min. before the the restaurant was closing. 3 other tables in my area remained empty during my entire dinner up until we finished to pay our bill. To recap, the Saybrook staff came through and fixed the situation due to that individuals (hostess) failure.

Quality furnishings in room and comfortable bed. Excellent staff, very friendly and accommodating througout the property. Even the kitchen and waitstaff are so polite when walking across the hallway and replenishing the buffet food etc. I've been to many hotels here and abroad and very impressed with the hospitality and manners. Keep up the good work Saybrook Inn management, excellent job!

Stayed in December 2023

Nothing.

Great location on the ocean.

Stayed in December 2023

Very well appointed! People were accommodating. Facilities were top notch and the restaurants outstanding!

Stayed in December 2023

Nothing

Room size and furnishings and tastefully done.

Stayed in November 2023

Outside pool was closed and it was not mentioned on the website before our arrival. Enclosed pool area didn't have pool service, even though it was mentioned on the website it should have. Restaurant service was a bit slow so take that in mind if you are in a hurry.

Pool is great and so is jacuzzi and sauna. Staff very friendly and accommodating. Restaurant food was great. Everything was clean. They helped with anything we asked. View is awsome. Location is great, right on the ocean. Bed is comfortable. Bedroom is big and spacious and so is the bathroom. Lots of decorative stuff for Christmas. Everything was clean.

Stayed in November 2023

Beautiful location, very friendly staff. Thoroughly enjoyable experience

Stayed in November 2023

EVERYTHING WAS GREAT!

FRONT DESK STAFF ESPECIALLY SCOTT EXTREMELY HELPFUL&PROFESSIONAL! WE TRULY APPRECIATED HIS SERVICE!

Stayed in October 2023