Very poor selection in the continental breakfast, very small fridge in the rooms.

Excellent location, very comfortable beds

Stayed in May 2024

Room was next to elevators. Not as noisy as we thought it would be but definitely not an ideal spot for a room.

Friendly staff. Great clean comfortable room. Location was walkable to most activities.

Stayed in May 2024

- One afternoon while we passed the front desk, one of the employees was going over something with another employee who appeared to be a supervisor. The employee was using the F word right in front of me. - Breakfast was disappointing. The same gentleman worked the breakfast bar all three mornings, but he did not have any personality whatsoever and often disappeared to the back. It would have been nice if there was higher quality offerings even at the cost of less variety. Granola and yogurt bar, a hot dish such as a quiche, avocado toast, home baked goods such as scones or muffins. It took away from the experience. - Since your phone prompts suggest that you have a concierge it would have been nice if the front desk was more versed in restaurant suggestions, transportation know how, etc. - It would have been nice to get a written explanation in the room as to how housekeeping works, i.e. no housekeeping unless you ask for it. More communication in general would have been better. - Lastly, if you offer sugar cookies for guests it would be nice if we did not have to ask for them.

The Pool although it would be nice if someone can fish out the floating debris in the pool every once in a while.

Stayed in May 2024

No privacy in the bathroom (sliding door with gaps on each side), pool was nice but very small

Great location, a/c worked great, nice shower, breakfast was great

Stayed in May 2024

Nice staff

Stayed in May 2024

All the staff at checkin and bar/breakfast area. Great location and spectacular view from the 8th floor outdoor patio.

Stayed in April 2024

The breakfast - iced boiled eggs with the shell as the only protein source. Why not more options, like scrambled eggs, sausages, meat, natural yogurt (not the ultraprocessed served ones), cheeses, bacon? We had breakfast only in the first day (we stayed 7 days). The other days, we preferred having breakfast anywhere else. The bathroom door - it doesn’t close properly, so it’s nothing private.

The comfort, location, bed and bed linen

Stayed in May 2024

Some staff not very friendly or welcoming. Breakfast was just okay. Limited choice and staff were slow to re stock. This is a new offering for the hotel so could be just teething issues.

Boutique hotel, great, spacious rooms in an excellent location.

Stayed in May 2024

Perfect jazz fest location So convenient to the quarter and canal I loved the motion nightlight in bathroom room. Why doesn’t every homey have this!?!? Clean , not too big, all quality A little understaffed at breakfast but it was jazz fest I love the location and I usually stay in the quarter

Stayed in May 2024

It was all great

Loved the lobby lounge

Stayed in April 2024

My pillow had a foul odour that emitted when squashed, as if the air within it was rank. It seriously smelled like fecal material.

Didn't take advantage of the breakfast due to leaving after it was put out

Stayed in April 2024

Our bathroom door had ENORMOUS openings on either side - so zero privacy... I'd avoid Room 610 for that reason. Really badly designed bathroom - it had great space, but zero storage space for guest's toiletries - we had to move the luggage rack into the bathroom. Not all bathrooms in the hotel are as badly designed. We had two rooms booked for our family, and the other one was great. Very little wardrobe/hanging space for a couple. Bed was too soft. While the location is brilliant for easy walking, the noise from the trains and the steamboats day and night was quite invasive.

Hotel is contemporary stylish, rooms are spacious and spotlessly clean. The staff were super helpful and friendly, excellent location for walking the city. Little plunge pool was a wonderfully refreshing boost after a hot day of walking the city!

Stayed in April 2024

The only negatives were the minimal breakfast options, bar closing at 9pm and the noisy train early in the morning (although it wasn’t a biggie for me as I can fall straight back to sleep).

Location was superb. Quiet but not far from Bourbon Street or Canal Street. Views of the Mississippi and 7 minutes walk from Steamboat Natchez. A couple of minutes walk to the nearest street car stop.

Stayed in April 2024

No major complaints at all. I suppose if you are looking for a big pool, (we weren't there to swim) this pool os a small plunge pool. Small patio Looked like a great place to sit with a drink. Rooftop terrace is tiny but super cute! Really no complaints at all we loved our stay

Location was perfect, tucked in right next to the giant Westin. Beautiful clean facilities. Room was comfortable and pretty, bathroom spacious, great shower and amenities. Keurig and free waters. We love that you must request housekeeping upon arrival because the overall policy is not to enter your room for duration of stay. We think that's great because we usually have to leave do not disturb tags on wherever we go. Staff was pleasant! Didn't eat the continental breakfast but it looked fine. Really beautiful bar.

Stayed in April 2024

N/A

The location The room The staff

Stayed in April 2024

LEAVING!!

Great place to stay. Cool vibe. Super clean. The location was great, near the quarter, but far enough a way.

Stayed in April 2024

No coffee until 7:30a except for what was in room which was awful. Would be nice if pot of coffee could be available around 6a

Location,

Stayed in April 2024

Very small breakfast selection, and you had to ask for room service versus I'm used to automatic room service.

Very cute and clean hotel.

Stayed in April 2024

The breakfast was very basic.

The hotel is in an excellent location. Near enough to everything but just on the perimeter so it quiet etc. The decor is gorgeous and the room perfect with little touches of luxury.

Stayed in April 2024

The one slight minus was our room was facing train tracks and trains go by, blaring whistles very loudly, several times a night. The windows lack enough soundproofing for this. This can't be helped by the hotel or its staff, but it's something to consider.

The staff were incredibly welcoming and helpful. The rooms are very clean and comfortable. The location is great, just outside the French Quarter and right by the Riverwalk.

Stayed in April 2024

Breakfast

Clean and spacious

Stayed in March 2024

Lack of space. We like to open suitcase and leave open on floor but not enough room

Location, bar, staff. Attentive staff - complained about shower drain and was fixed that day.

Stayed in March 2024

Nothing at all.

Everything. The hotel is absolutely stunning, clean and the people that work there are amazing. It's also in a perfect location. You can walk everywhere. Thank you to the front desk gentleman who was kind enough to let me borrow an umbrella that saved me from the rain and the bartenders for introducing us to a peanut butter martini :)

Stayed in March 2024

More expensive in a sat evening than places that have more

Stayed in March 2024