831 West Main Street, Building A, Gaylord, 49735, United States of America
#13 of 13 hotels in Gaylord
Guests' ChoiceBased on 232 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.2
Facilities
9.5
Staff
9.5
Value for money
9.0
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End of dialog contentReviewed: May 28, 2024
Shawn
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of AmericaThe pillows were horrible.
Good location. It was close to everything we needed. It was also clean and quiet.
Stayed in May 2024
Reviewed: May 21, 2024
Jenflamont
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of AmericaVery clean! Great shower! Spacious room! Front desk staff was personable and helpful. I was truly expecting a mediocre up north hotel. Definitely would stay again when in the area.
Stayed in May 2024
Reviewed: April 16, 2024
Micheal
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of AmericaNothing
Extremely quiet and very clean. Everything seemed brand new. I would definitely recommend this to somebody traveling to Gaylord.
Stayed in April 2024
Reviewed: March 2, 2024
Jillian
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of AmericaA little pricey
Clean. Good breakfast
Stayed in February 2024
Reviewed: February 28, 2024
David
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of AmericaRoom was lacking in storage space. No towels for pool and hot tub on a few occasions. I think the place was short staffed. Front desk was overworked...
Very nice layout. Breakfast was very nice. Clean room.
Stayed in February 2024
Reviewed: February 12, 2024
Morgan
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of AmericaI didn’t not like anything, our stay was great but a nice bonus would be to put more towels in the room. There was only 2 when we had 2 adults and 2 children. & have body wash in the shower.
We stayed in the king suite, the bathroom was huge and the room was pretty roomy. Couch that turns into a bed. The beds & pillows were very comfortable and it was very clean! Anything I needed they were there to help. Pool & hot tub was great as well!
Stayed in February 2024
Reviewed: January 9, 2024
Peck
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of AmericaHerd of elephants (children) on the floor above us was not very good.
Clean room. Comfortable beds.
Stayed in January 2024
Reviewed: January 4, 2024
nothing
the price is so worth it (swimming pool, gym, outdoor hot tub, included breakfast--pancake machine and waffle makers, etc)! The location is also very nice, on the junction to Boyne Mountain and Mackinaw city and on our way back home (Okemos MI).
Stayed in January 2024
Reviewed: December 29, 2023
Stephen
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of AmericaThe only thing I didn't like was that they say they have gluten free waffles but no gluten free waffle iron. Cooking gluten free waffles on a waffle iron that is used for all the waffles does not work. There should be a waffle iron exclusively for the gluten free waffles.
Everything was awesome from the establishment, the rooms, and the staff. We only stayed one night so we didn't use any amenities but what we saw looked great.
Stayed in December 2023
Reviewed: December 17, 2023
Hylko
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of AmericaA lot of scuffs on the wall
The bed was comfortable and clean! Staff was very friendly!
Stayed in December 2023
Reviewed: December 5, 2023
Larry
CanadaCannot think of anything we did not like.
Breakfast was good. Great location.
Stayed in December 2023
Reviewed: December 1, 2023
Martha
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of AmericaIt couldn't have been better.
We drove for hours through the first snow storm of the season -- the roads were treacherous and we were eager to get off the road. Luckily, we ended up here! The room was so clean and comffortable, we look forward to staying here again. The staff was very welcoming and helpful the next morning when we realized our car brakes had frozen and we needed to wait to get a tow. A wonderful place to stay.
Stayed in November 2023
Reviewed: November 5, 2023
Kelly
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of AmericaGreat location, very clean!
Stayed in November 2023
Reviewed: October 20, 2023
Laura
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of AmericaThere wasn’t anything we didn’t like. Everything was great. This was our best hotel experience ever.
The breakfast was exceptional! Great options, make your own fresh, hot pancakes (the kids will have fun cooking their own. Safe to do). Many great selections. 24/7 coffee in the dining area and a Keurig in your room. Great staff, pool, hot tub, very clean and great staff focused on your happiness and comfort while you visit. Very helpful and accommodating. Very clean, comfortable, and safe. GM Collin was very attentive to all visitors and treated staff and visitors with great respect and care.
Stayed in October 2023
Reviewed: October 10, 2023
Judy
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of AmericaEasy to find, plenty of parking
Stayed in October 2023
Reviewed: September 30, 2023
Charles
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of AmericaThe staff was very friendly and facilities were very clean. Very enjoyable.perfect
Stayed in September 2023
Reviewed: September 28, 2023
Craig
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of AmericaNothing
The beds were very comfortable, room very clean, and lots of room. The continental breakfast was very good and great automatic pancake maker!
Stayed in September 2023
Reviewed: September 15, 2023
Kimberly
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of AmericaClean
Stayed in September 2023
Reviewed: September 5, 2023
Lpteach
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of AmericaWish the hot tub was open all night.
The breakfast was wonderful. Pool open all night. Rooms are roomy and clean. All staff were very friendly.
Stayed in August 2023
Reviewed: August 30, 2023
Kathleen
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of AmericaGreat
Stayed in August 2023
Reviewed: August 29, 2023
Susan
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of AmericaBreakfast was very good. Having a mini fridge and microwave were very convenient. Parking was great for our boat also.
Stayed in August 2023
Reviewed: August 23, 2023
Erica
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of AmericaThe pool was too cold to swim in for long. They do have a hot tub but it was full when we got there. The hot breakfast was pretty slim too. They seemed to constantly be running out of food. I think two more hot breakfast foods (like biscuits and gravy and bacon) would have helped.
The location, the room amenities, the indoor pool, the staff, the decor
Stayed in August 2023
Reviewed: August 23, 2023
Pam
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of AmericaNo complaints!
Everything was great! It was super clean! Breakfast was very good! Highly recommend! Staff very helpful and friendly!
Stayed in August 2023
Reviewed: August 19, 2023
Jeffrey
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of AmericaBeautiful, clean, great staff and darling live-in doggie mascot 😀 Terrific, very relaxing hot tub and pool. Close to the highway and restaurants 👍
Stayed in August 2023
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