The best hotel ever

Stayed in March 2024

No kettle at hotel after 20:00. I was needed warm water to drink.

Location, staff, clean, in the center

Stayed in February 2024

That I had to leave. It was wonderful.

Absolutely outstanding!!! The front desk staff were incredible! They helped me translate something from English to Ukrainian so a friend of mine could read it, they helped with taxis and no ask was was too big for them. Thank you to an exceptional staff. Housekeeping also deserves a shout out, thank you!! I will stay here again during my next visit to beautiful Odesa. Thank you to everyone!!

Stayed in September 2023

all was perfect

all is new and clean . super comfortable beds, very good stuff

Stayed in June 2023

A good, well managed hotel in a great location. Modern facilities and good standards in the rooms and public space. Staff are A-1. Liked it, would return

Stayed in August 2022

Very nice new hotel with clean, modern rooms and friendly staff. It`s situated in a quiet area just 10 min away from the city center. Definitely would stay there again!

Stayed in August 2022

Very friendly and professional staff

Stayed in February 2022

Everything is new. Smells very good.

Stayed in February 2022

Everything was perfect

Absolutely superb hotel from start to finish.

Stayed in December 2021

Everything was absolutely great. Would recommend to others and stay there when traveling to Odesa again.

Very beautiful hotel. Wonderful, spotless room of a great size and extremely comfortable bed. Great room service (from the restaurant downstairs) for affordable price. Property is only 5 minute walk to the city square. Amazing quality/price ratio.

Stayed in January 2022

I was impressed by excellent service, clean facilities, delicious meal at restaraunt and cozy atmosphere. Room soundproofing is on high level.

Stayed in December 2021

Very friendly service from our arrival to departure. We even had a lovely upgrade. Room was extremely clean and the whole hotel seemed to have been recently renovated. Location is ideal, less than 15 minutes walk to the main Street.

Stayed in December 2021

very tasty breakfast

Stayed in November 2021

all was ok

Very nice breakfast but a little bit too small choice. Nice and clean rooms, good wi-fi. Good location. The staff was very friendly and helpful.

Stayed in August 2021

The breakfast needs improvement in variety of choices. It is an a la carte menu with 5 choices & coffee or juice.

The staff are very helpful and friendly, especially Valeria & Karina. Rooms are new and clean & comfortable.

Stayed in September 2021

helpful and professional receptionist,thank you

immaculate! perfect location. short distance to local attractions yet quite and cozy.

Stayed in August 2021

Evrybody who worked at the hotel were professional, friendly and efficient. We liked the food. Though the menu was short, the quality of dishes was superb. As we stayed for over a month, we used the hotel's laundry service which was excellent. Happy to stay there again once we return to Odessa.

Stayed in August 2021

* There wasn't a full length mirror in my upgraded room * I had to run the shower/tap water for a bit before use due to rust in pipes * Breakfast was served while sitted instead of buffet style and menu was strictly fixed. Therefore, if you required extras not on the fixed menu, they will charge you. For example, if you were served 1x tea and wanted another cup of tea, you'd get charged as its considered an extra. This inflexibility made for a little inconvenience.

* The hotel staff & management gave me complimentary upgrade as it was my 1st visit to Odessa - pleasantly suprised * Location was good walking distance to town * Room was spacious, bed/pillows were very comfortable and air-conditioning was superb! * Staff were helpful and accommodating

Stayed in September 2021

Nothing

New hotel, close to the center. Polite stuff.

Stayed in August 2021

The breakfast starts at 9 AM.

Room is good, and confortabke. Food served here is delicious.

Stayed in November 2022

I was decieved by the rating of this hotel, It might be one of the worse hotels I've ever stayed at!! Although my booking was only for one night (thank God), plus I arrived at 6pm they weren't interested in showing any type of courtesy nor they were nice or helpful in any practical way. First of all, the room was so tiny to the extent that you cannot lay a big suitecase in the ground or have a sufficient space to do anything. So in the photos it looks different then in reality. There was no iron and iron table in the room, I asked for one they replied that there is no housekeeping except during the morning time. I also asked them if I can check out late the second day at (3pm), the employee at night shift says (yes) . The second day after a long day of travel they started disturbing me on my room phone around 12pm and the receptionist came to my door with the security guard to ask me to leave the room within 2 minutes!! Can you imagine a 4 star hotel treats its guests this way?! The rating of this hotel is totally a joke!!

Stayed in August 2021

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in February 2024