Room was on the small side. Bathroom looked a bit worn. Breakfast was included but it wasn’t at the hotel, had to walk uphill to the restaurant area of the tourist village to a designated restaurant. Breakfast was just ok.

Very nice staff. Bed was comfortable. Location was good, in the hotel district of the tourist village inside the National Park. Free shuttle to the bus terminal. Good value.

Stayed in April 2024

One of the staff at the front desk was not super helpful or friendly, and would stare blankly for a while before responding.

Great location inside the alishan recreation park

Stayed in May 2024

We felt the staff was being rude with us for checkin and checkout, thus we didn’t really feel welcomed. The isolation is really bad, we could hear everything happening outside the room even with closed windows but also in the corridor even with our door closed. Also the heater made a lot of noise so it wasn’t the best condition.

Great location to see the sunrise at Zhushan. The room was spacious for 4. The beds were comfortables.

Stayed in May 2024

Some of the furniture (the chairs) didn't seem very trustworthy. The bed was a bit on the shorter end, to be kept in mind for tall people

Excellent location next to the Alishan Park area. The receptionist was very helpful. The bed was comfy, and one felt safe as female solo traveller

Stayed in May 2024

Meal package, should just book the room without meal package. I have booked room with meal package (breakfast and dinner). Breakfast is normal but dinner package is costly and partner restaurant food taste is quite disappointed.

Comfortable room, staff well explain the recreation area, shuttle service from Alishan bus station

Stayed in April 2024

Despite its advantages, the hotel’s pricing felt steep considering the amenities provided. The absence of an elevator was a notable inconvenience, particularly after long days spent exploring the city. Furthermore, the customer service left much to be desired; the staff often seemed distracted by their phones, even during our interactions. Lastly, the room’s size was disappointing, feeling cramped and limited in space.

The hotel boasts an excellent location, just a short walk from the train station, which greatly simplified my daily travels. Additionally, the area is wonderfully quiet, providing a peaceful retreat from the hustle and bustle of the city. Moreover, having convenience stores nearby added a layer of ease to my stay, ensuring that necessities were always within reach.

Stayed in April 2024

Noisy in hotel and also in front of it.

Breakfast place is not far, there is also a 7-Eleven on the way. It is a great place where to start a hike!

Stayed in April 2024

The rooms were very very small. There is no divider between the shower and the rest of the bathroom - typical of older Taiwanese bathroom arrangement, but this meant that many things got wet after showering.

Very comfortable bed and within the Alishan Park at an affordable price. The option of a water filling station

Stayed in April 2024

The staff was not very helpful when my umbrella got stolen.

Location

Stayed in April 2024

Limited time for hot water supply in bathroom.

Clean and friendly staff.

Stayed in April 2024

Hotel didn’t have driver to pick us up from bus station; or send us to the bus station after check out.

Hotel is 5mins walk to Alishan town centre and 15min walk from Alishan Bus Station. Buses from Chiayi TRA or Chiayi HSR stop outside Alishan Forest Park main Entrance (bus station is next to it)

Stayed in April 2024

Breakfast was terrible

Stayed in April 2024

One of the staff was not very friendly.

The garden and the building is beautiful. Location is near the train station.

Stayed in March 2024

The staff was very helpful. The location perfect for exploring Alishan.

Stayed in April 2024

The building is quite old and the window is full of dust

Stayed in March 2024

Nice location not far from the train station and the start of the walking trails for Alishan. The rooms are small but have everything you need. Considering the location, it was good value for money. We took the sunrise tour which we booked at the hotel and it was definitely worth it.

Stayed in April 2024

We had a good diner in a Hot pot Restaurant which was incl in the hotel price. Parking Lots were very comfortable.

Stayed in April 2024

Toilet is a bit old No option to on heater as and when we liked The last step of each floor’s stairs when climbing up is higher than the rest of the steps, easy for people to trip, would be good if there was a warning Kettle in my room smelt weird and water tasted weird when drinking from it

Staff was very friendly & detailed in introducing alishan & their hotel’s own program Stargazing tour was great, guide was really knowledgable about stars & taught us how to take picture of the night sky with our phones Every floor there is a water dispenser for hot & cold which is great Room is not the biggest but was okay Heater was on when temperature is below 10’C

Stayed in March 2024

The heater a little bit noisy, we just swift off at night during sleep

Located and Alishan National Park, not far from the bus terminal. Free breakfast included at restaurant nearby, They have free shuttle service to send back to bus terminal after check out.

Stayed in March 2024

The room was noisy and we could hear people constantly. Heating and hot water were only available between certain restricted times. The toilet flush didn't work and the bathroom smelt. The breakfast was OK.

The location was great and the staff were helpful and friendly. Great value compared to many other options in the area.

Stayed in March 2024

They provide hot shower at certain times only.

Cheapest stay compared to others in Alishan National Park, breakfast was a bit far from the hotel (had to walk) but it tastes good. They provide pickup and drop off from Alishan Transfer Station so you don't have to walk all the way to the hotel bcs its quite far. If you are planning to watch sunrise at Alishan, this can be a good option as it is just walking distance to the Alishan train station. The hotel also offered sunset tour, stargazing and sunrise tour (refundable).

Stayed in March 2024

Building is a bit old, especially the toilet. Limited time provide power supply.

The room is just comfort enough for 2 pax clean bathroom n great location. Good services provide n well explain from the reception upon check in. Provide with extra services pick up from station bus n also propose for food in package. Location is just walking distance to railway station , 7-11 mini marts & Centre. Provide warmer if too cold during night.

Stayed in December 2023

The room is very small for two beds. The shower and toilet in a big room so after shower, it was very slippery and humid. At night the heater will not turn on until outside temperature dropped to 53 degree Fahrenheit. The room was cool until midnight.

The staff can speak English and they are very helpful. Sunset trip was very worthy it. Breakfast at one of local restaurants were decent. Our stay included a dinner in one of restaurants that was pretty good.

Stayed in February 2024

There was an electricity shortage due to heavy rain in the middle of the night, luckily the hotel has a generator to temporarily solve the problem.

The staff are very helpful and welcoming. They have organized tours for guests and are willing to refund if it didn't meet the expectations. Besides that, the bed is very comfortable for me but the room for my parents is rather small although we have no choice to take that because the hotel was fully booked.

Stayed in February 2024