çağlayan mah. Ali kemal bayrak sk. no:1 ortahisar/trabzon bayrak grand hotel, 61180 Trabzon, Turkey
#132 of 132 hotels in Trabzon
Guests' ChoiceBased on 60 hotel reviews
8.8Cleanliness
9.0
Comfort
9.2
Location
8.0
Facilities
8.8
Staff
9.2
Value for money
8.6
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: April 28, 2024
Andrey
RussiaThe breakfast was rather average. Mind the prayer calls from the mosque nearby.
This is a beautiful new hotel with spacious rooms and very helpful staff. Lots of place for parking.
Stayed in April 2024
Reviewed: April 21, 2024
Cem
TurkeyBreakfast ordinary. My expectancy was much higher
Great place. Came back to stay another night. Check-out my previous review
Stayed in April 2024
Reviewed: April 21, 2024
Cem
TurkeyHotel is rated as 4 stars, but deserve 5 stars for the facilities provided. Extremely convenient location for avoiding City traffic and access to Sümela Monastery and places to see in south of Trabzon. Provided room was excellent, clean, spacious and has all facilities you need, an upgrade within availability. Staff was friendly and helpful, round the clock. Has parking lot and Post office is just neighboring.
Stayed in April 2024
Reviewed: April 9, 2024
David
GeorgiaRoom is large and spacious, super clean, comfortable bed, with all needed amenities available. Separately should be noted professional and friendly staff. Overall very good value for the price.
Stayed in April 2024
Reviewed: March 24, 2024
Mohammadreza
IranStaffs are professional and friendly
Stayed in March 2024
Reviewed: August 27, 2023
Mohammad
United Arab EmiratesThe area around is some how industrial area but still safe no worries
Cleanness and comfy
Stayed in August 2023
Reviewed: August 11, 2023
Tawfeeq
United States of AmericaNothing
Breakfast
Stayed in August 2023
Reviewed: August 11, 2023
Turki
Saudi Arabiathe hospitality
The crew
Stayed in August 2023
Reviewed: August 1, 2023
Fatemah
KuwaitQuiet and convenient place The staff was very nice with us
Stayed in July 2023
Reviewed: July 25, 2023
Shafi
Bahrain-weird smell in one of the rooms -location is 20 minutes from airport in a calm neighborhood -on the last day one of our cosmetic products were used by one of the cleaning staffs. -suite was a bit congested
-very friendly staff always smiling and always willing to help -clean and tidy. Attention to details -good breakfast with a variant in dishes each day -supermarket under the hotel
Stayed in July 2023
Reviewed: July 24, 2023
Abdulmunem
United Arab Emirateseverything
everything
Stayed in July 2023
Reviewed: July 20, 2023
Khaled
Saudi ArabiaLocation is not that great ... no indoor parking... lack of facilities, equipment ... breakfast is average at best .... price is too high for a 2 or 3 star hotel.
The staff are amazing ... Malak and all other staff are absolutely amazing ... rooms are clean and good-sized.
Stayed in July 2023
Reviewed: July 17, 2023
Elhajjaoui
United States of Americanothing everything was so good
it was very nice and clean everything was so put together and the staff was so nice and friendly they did whatever you asked with no problem
Stayed in July 2023
Reviewed: July 14, 2023
Aun
Saudi ArabiaThe breakfast is limited ( I wish there was as more choices like omelettes & beans )
The hotel is clean and modern. The staff is friendly. Price is good. The free parking area.
Stayed in July 2023
Reviewed: July 8, 2023
Jehad
Saudi ArabiaNothing
Everything, specially the staff. They are very nice and cooperative
Stayed in July 2023
Reviewed: July 7, 2023
Jehad
Saudi ArabiaThe breakfast, actually Its not didn’t like, its good but can be better
The location, the facility itself and the staff
Stayed in July 2023
Reviewed: May 14, 2023
Hasan
AustraliaVery clean and very friendly staff Good breakfast. Elif is happy to serve and very friendly.
Stayed in May 2023
Reviewed: March 12, 2023
Sarah
United Kingdomlocation is in a small village with no option to eat out as no restaurants. the hotel food is fine though.
lovely big bedrooms, very comfy beds. very attentive staff.
Stayed in March 2023
Reviewed: January 7, 2023
Ameena
BahrainThere is no breakfast buffet as shown in pictures and there's a bad smell in the washroom though clean
Almost everything
Stayed in January 2023
Reviewed: January 7, 2023
Ameena
BahrainThere is no breakfast buffet as shown in pictures. There's a bad smell in the washrooms though it's clean
Almost Everything was good
Stayed in January 2023
Reviewed: December 21, 2022
ِa
BahrainFirst day I ask receptionist Ahmet to open safety box, put tissue in rooms and hand soap in bathroom. Unfortunately non of that happened.
Everything was nice. Ebrahim is the star of hotel, he do everything
Stayed in December 2022
Reviewed: October 11, 2022
Asma
OmanI had stayed in many fancy hotels and this Hotel become in the list of highly recommended. the only difference will be is the price its so AFFORDABLE and the service was beyond what was expected.. it’s so clean the staffs are elegant friendly and professional. especially Mr. Kram & Mr. Ibrahim they were very helpful to my Family and I. so glad for choosing this hotel my booking was 1 day but I extended it to 5 days … highly recommend
Stayed in October 2022
Reviewed: September 11, 2022
Abdullah
Saudi Arabianothing
The best hotel in Trapzon. the staff were very very friendly and helped us. Thanks for everything.
Stayed in September 2022
Reviewed: September 10, 2022
Al
OmanMaybe I don't understand something about how things work in Trabzon, but I kept wondering why the hotel restaurant windows didn't have protective mesh against insects. Also, it can be dangerous for kids to sit near windows as the openings are not far from the ground. Only this, and everything else is great.
From the reception when we arrived till the minute we left, every detail was taken care of. The cleanliness, above-all, was phenomenal.
Stayed in September 2022
Showing 1 - 25
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