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  5. Reviews of Serenotel Pattaya

Reviews of Serenotel Pattaya This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

481 M.10 Soi 10 Beach Road ,Banglamung,Chonburi, 20150 Pattaya, Thailand

#191 of 244 hotels in Pattaya

Guests' Choice

Review Score

Based on 62 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.9

  • Location

    8.9

  • Facilities

    7.3

  • Staff

    8.4

  • Value for money

    7.0

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 2, 2024

    8.0
    Excellent one night stay in Pattaya
    • Leisure trip
    • Couple
    • Deluxe Double Room with Partial Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    To signal very poor

    Location

    Stayed in March 2024

  • Reviewed: February 22, 2024

    8.0
    Nice place to stay near all Pattaya attractions
    • Leisure trip
    • Group
    • Superior Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    They don’t have a dedicated beach place, but one can easily rent it .

    First it was a nice location, jus in front of beach and 10 minutes walk to Pattaya Walking Street. Second it has very nice roof bar, good for breakfast . Breakfast choices are limited to egg, toast bacon , milk juices and tea. Staff is nice and hotel has its dedicated convenient free car parking. Would recommend for such competitive price :)

    Stayed in February 2024

  • Reviewed: February 12, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Partial Sea View
    • Stayed 1 night

    Cramped bathroom; television reception poor.

    Cleanliness; breakfast; location; view.

    Stayed in February 2024

  • Reviewed: February 2, 2024

    7.0
    Room very small without any storage space
    • Family with young children
    • Standard Double Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Over priced as compared to many other hotels in the area. Room was cramped.no wardrobe , not even space to put your suitcase without blocking The space .Have stayed in few hotels in the area in the past they are much better value for money

    I stayed in sea view standard room view was very good , cleanliness was very good. Breakfast was good but not for big eater.inspite of being on the beach road Notice level was OK canr have good night sleep

    Stayed in February 2024

  • Reviewed: October 7, 2023

    7.0
    satisfied
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Partial Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    they don't provide toothpaste and toothbrush

    Location and staffs are awesome

    Stayed in October 2023

  • Reviewed: September 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    Small toilet

    Location and price reasonable

    Stayed in September 2023

  • Reviewed: September 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location and close to a lot of good activities. 2qljung street is a short walk away as well

    Stayed in September 2023

  • Reviewed: August 15, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Double Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Small TV.

    Great view from sea view room. Friendly helpful staff. Handy location on Beach road.

    Stayed in August 2023

  • Reviewed: August 10, 2023

    7.0
    Ok
    • Leisure trip
    • Couple
    • Standard Double Room with Sea View
    • Stayed 9 nights
    • Submitted from a mobile device

    No smart TV and mould above the air conditioning

    The view

    Stayed in July 2023

  • Reviewed: March 24, 2023

    7.0
    Probably come back
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was average. Sheets ripped and stained, however that's why it's cheap. Sheets and room were clean.

    Bed was very comfortable Brilliant location Rooftop bar

    Stayed in March 2023

  • Reviewed: February 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room servicing is not that good.. Language barrier is there

    The location is awesome.. Cleanliness is also on good side

    Stayed in February 2023

  • Reviewed: September 6, 2022

    7.0
    Overall great, fun & relaxing stay.
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 2 nights

    Breakfast / hotel food menu is very poor and overpriced for what you get.

    The check-in was relatively quick. The pool/view is amazing. The location is also great.

    Stayed in August 2022

  • Reviewed: June 8, 2022

    6.0
    good but the price for the sea view is too high.
    • Leisure trip
    • Couple
    • Standard Double Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    the shower and the toilet are in a same tiny space. I paid over 2200 baht for the sea view and thought the room would also be scaled up but apparently not.

    the bed was comfortable, good location. you have the access to the beach just across the hotel.

    Stayed in June 2022

  • Reviewed: May 21, 2024

    9.0
    Our stay at Serenotel, Pattaya.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was quite small for the price.

    The location is excellent. Just across the road from the beach and very close walking distance to the bars and restaurants. The hotel has a small but very nice pool on the rooftop. The breakfast was excellent.

    Stayed in May 2024

  • Reviewed: May 15, 2024

    9.0
    Our stay at Serenotel, Pattaya.
    • Leisure trip
    • Couple
    • Standard Double Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was smaller than I expected but I can't complain.

    The room was very clean and comfortable and in a great location very close to beach road and easy walking distance to many bars/restaurants and shops. The breakfast was excellent value and the hotel has a small but nice pool up on the 9th floor. I would be very happy to stay here again. Pleasant friendly staff also.

    Stayed in May 2024

  • Reviewed: April 12, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard Double Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was very small, no coffee supplied

    Close to beach

    Stayed in April 2024

  • Reviewed: March 29, 2024

    1.0
    Disparaging friendliness No service or contact with the guest. Extremely unhygienic air conditioning. Rooms smell of sm
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Disparaging friendliness No service or contact with the guest. Extremely unhygienic air conditioning. Rooms smell of smoke. Room not clean and old furnishings, toilet unusable. Bathroom very small. No new toilet paper on request. We do not recommend this hotel for guests who take friendliness for granted and do not expect cleanliness and service. The Breakfast is normal, but does not look fresh Bed okay the location is in the center - easy access to all possibilities

    Nothing

    Stayed in March 2024

  • Reviewed: February 24, 2024

    1.0
    Its very bad
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    My room telephone doesn’t work, I told them to fix it from day one but the staff don’t care.

    Swimming pool

    Stayed in February 2024

  • Reviewed: February 20, 2024

    9.0
    Basic clean comfortable affordable room right on the beach Pattay city Thailand.
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 8 nights
    • Submitted from a mobile device

    The room is very small. I was traveling alone so not a problem but I can see where a couple might have difficulties.

    The room was very clean and had everything I needed. 2 bottles of water everyday were also left in the room. Bed was comfortable.

    Stayed in February 2024

  • Reviewed: February 14, 2024

    4.0
    Not at great place to stay
    • Leisure trip
    • Solo traveler
    • Standard Double Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Small room, not value for money, pool is very small, clean was moderate

    Location

    Stayed in February 2024

  • Reviewed: February 5, 2024

    5.0
    Over priced
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Standard sea view Room very small. No storage space at all. Hardly any space to walk Round the bed. Over priced as compared to other similiar Hotels in the area.

    Apart from good sea view not much to say

    Stayed in February 2024

  • Reviewed: January 30, 2024

    1.0
    Worst hotel ever. Please avoid this hotel.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything I hate. Worst stuff and manager ever. They changed my booked room after i reach. They said booking.com fault. It was pre paid so I couldn’t cancel. The manager was rude and disrespectful. He said leave if you don’t want to stay. There was no toiletries, no adapter. Worst wifi ever. Room service is really bad.

    Nothing except the location.

    Stayed in January 2024

  • Reviewed: November 13, 2023

    3.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 10 nights
    • Submitted from a mobile device

    Shower only had two temperatures… red hot or freezing cold. Not pleased

    Good location

    Stayed in November 2023

  • Reviewed: October 30, 2023

    10
    Exceptional
    • Family with young children
    • Standard Double Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    The bed and bathroom

    Location great

    Stayed in October 2023

Showing 1 - 25

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