Domkyrkoesplanaden 2, 722 13 Västerås, Sweden
#32 of 32 hotels in Västerås
Guests' ChoiceBased on 256 hotel reviews
7.3Cleanliness
7.9
Comfort
7.9
Location
8.8
Facilities
7.4
Staff
7.9
Value for money
8.2
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 12, 2024
Raffael
AustriaBathroom could have been tidier.
Location & easy to get in.
Stayed in April 2024
Reviewed: March 28, 2024
Adnan
Swedenfound dirty towel, the check-in was in different location.
quietness, location.
Stayed in March 2024
Reviewed: January 5, 2024
Hope
SwedenBuilding is a bit of a treck from the reception. Parking was private but pricy.
Big shower space. Receptionist changed us to a room with two 90 beds pushed together, as we were staying so many nights in a row. Apparently a standard double bed is a 140, so keep this in mind when booking.
Stayed in January 2024
Reviewed: December 9, 2023
Jakub
NorwayThere was some noise from the neighboring rooms and from upstairs. Nothing too disturbing though.
Nice affordable hotel close to the train station - easy to access, the check-in is in the neighboring hotel. Overall very good value for the price. Wish I knew about the sauna access for guests!
Stayed in December 2023
Reviewed: December 4, 2023
Camilo
SwedenI asked for a double bed, and though it was larger than a twin, it was more of a semi double than a real double
It is well located, easy to access and it was very quiet, and clean
Stayed in December 2023
Reviewed: December 4, 2023
Konstantinapotsou
Swedenold furniture different building to do the check in-out and breakfast payment for parking
great location in the center comfortable bed kind staff
Stayed in December 2023
Reviewed: November 30, 2023
Bjorkshult
SwedenOne day our room wasn't made. We slept long but weren't aware that that would mean that there won't be any cleaning.
Simple hotel, very central, small but functional room.
Stayed in November 2023
Reviewed: November 26, 2023
Seyed
GermanyWhen I arrived at Sure Hotel, it was around midnight and -8 degrees. I buzzed the hotel door. The receptionist that picked up told me that I had to walk to their sister hotel (Western Esplanade Hotel) for the reception. The walk in that cold weather was certainly not pleasant. The fact that there was no one ever in the hotel to receive one was also not likeable.
What I liked particularly was how friendly the staff from the Best Western Esplanade hotel were. They were particularly nice. The caretakers were also helpful; they gave me a heads-up the following morning about them being about to close the breakfast within 10 min.
Stayed in November 2023
Reviewed: November 17, 2023
Lisa
United KingdomThe hotel location does not have staff on the same site Difficult to park with an unusual vehicle
Staff was very helpful and pleasant and main building was great. The room was quiet and clean
Stayed in November 2023
Reviewed: October 19, 2023
Rakshit
Finlandrooms were not cleaned daily. they should mention in the description that it is an unmanned location
good location, decent price
Stayed in October 2023
Reviewed: October 8, 2023
Pawel
PolandBreakfasts availblable for additional fee but in the other hotel 5 minutes away on foot.
Good location.
Stayed in October 2023
Reviewed: September 21, 2023
Rafael
SpainUnfortunately breakfast it's not included, maybe a brief one might be great and not only a coffee machine or vending machine
Very well located Hotel. It's close to downtown, close to supermarkets, cinemas, restaurant areas, etc. Price aligned with services and quality. Perfect for business trips
Stayed in August 2023
Reviewed: September 13, 2023
Renáta
HungaryWindows could be opened only very narrow, just a small part. During our 1-2. stay in the hotel I suffered from this, but this time when I mentioned my problem at reception (Hotel Plaza), they arranged a bigger room for us, with balcony…with fresh air… for no extra costs. I appriciated it very much.
Location is perfect. The hotel was quiet, the beds are comfortable. Room and bathroom were clear. Enough place for clothes. There is a loundry in hotel with washmachine and dryer, can be used for free. Check in at Hotel Plaza (few minutes walk), receptionists are always helpful and kind. It was our 3. visit in Västerås, stayd always at this hotel.
Stayed in September 2023
Reviewed: September 13, 2023
Pedro
SwedenShower was not working properly (it flooded the bathroom), bath towels were not good, Saunas was out of order.
Location
Stayed in September 2023
Reviewed: September 1, 2023
Sergio
SwedenOld installations
Great location!
Stayed in September 2023
Reviewed: August 29, 2023
Louise
United KingdomIt was a bit too hot in the rooms, the heating seemed to be on when we arrived, in august and windows only opened a tiny amount. There was a fan, but it just moved hot air around. Otherwise good, the massage chair and sauna in the basement were a great surprise.
Stayed in August 2023
Reviewed: August 29, 2023
Holdroyd
United KingdomNo breakfast at the hotel but a short walk to the BW Plaza - and breakfast could be had there (not included in room rate). Check in was also at the BW Plaza but easy to find from there and directions were provided. Perfectly functional. There is a coffee machine downstairs and basic tea/coffee services are available in the room.
Stayed in August 2023
Reviewed: July 25, 2023
Ida-maria
FinlandThere should definitely be the information beforehand that there is no reception available at this location on the hotel description! Check-in needs to be done at other hotel 230 metres away. Also breakfast option is only in that other hotel. Rooms were dated, there was mold in the shower corner and trash from other guests at the floor. The toilet was not functioning very well. The room didn't have any kind of air ventilation so it was very hot even though the weather was quite moderate and wind chilly (for summer). We had to keep windows open at all times which meant we listened parties and music playing cars up to 5 a.m. which disturbed the dogs a lot as well as us.
Super excellent location, a very nice self-service relax center on basement (including a very good massage chair, sauna, big showers and huge towels!), coffee and tea in rooms as well as machine at dining area (free of use). The fridge was comfortable size at our room to put breakfast groceries in there as well as drinks. Beds were super comfy!
Stayed in July 2023
Reviewed: November 10, 2022
Susanne
SwedenLocation was perfect. The room was good. I liked that there was a lot of space for clothes, 3 wardrobes! And the bed was comfy!
Stayed in November 2022
Reviewed: October 31, 2022
Filipa
United KingdomYou have to go to a different hotel to check in, I saw no staff during my stay, I payed for a double bed and got 2 twin beds joined together, it would've been alright if we didn't have to join them together every 10min, was really annoying.
Everything in general was okay, the hotel was clean and nice
Stayed in October 2022
Reviewed: October 17, 2022
Silvia
FranceWhat I don't like is that breakfast is not included in the price.
The hotel is really fine, central and clean.
Stayed in October 2022
Reviewed: October 11, 2022
Christian
Swedentoo expensive for the level of the hotel. it has a small kitchen but no kitchen utensils so difficult to use it.
location, garage and staff
Stayed in October 2022
Reviewed: September 29, 2022
George
SwedenThe cum chair and the ”double bed”.
The microwave
Stayed in September 2022
Reviewed: September 18, 2022
Britt-mari
SwedenEtt enkeltäcke i en bädd för två.
Ett helt ok boende bra pris centralt beläget
Stayed in September 2022
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