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Reviews of Complex Ancora This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Strada Barajului, 615100 Bicaz, Romania

#9 of 13 hotels in Bicaz

Guests' Choice

Review Score

Based on 204 hotel reviews

8.1

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    8.0

  • Location

    9.2

  • Facilities

    7.8

  • Staff

    8.4

  • Value for money

    7.5

  • Free Wifi

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Not very good sound insulation between rooms, dusty road from the hotel to water activities; cars drive past at speed and instead of clean air you breathe dust

    Nature, staff, leisure on the water provide an opportunity to escape from the daily routine

    Stayed in May 2024

  • Reviewed: May 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Some broken things

    The view

    Stayed in May 2024

  • Reviewed: January 2, 2024

    9.0
    Very nice location
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast the second time was kind of poor in choices and quality. The previous time I went here it was served and very good. Now was a poor buffet :(.

    Second time here, loved it as well. Very nice location of the hotel.

    Stayed in November 2023

  • Reviewed: December 29, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • King Room with Mountain View
    • Stayed 1 night

    The mattress felt a bit like a water bed, but that may be perceived as a positive by some.

    The staff was very friendly. Breakfast was great. Open buffet with various Moldavian meats (sausages, cold cuts, fried pork fat, meat balls (pârjoale) and even the famous national Romanian dish - cabbage leaves stuffed with minced meat(sarmale)!), fresh and fermented cheeses, but also vegetables, baked eggplant with chopped onion and a delicious champignons bell pepper paste (zacuscă de hribi). They serve Julius Meinl tea and coffee. The restaurant serves also fresh trout from the local trout farm, cooked in various ways (fried, grilled). The outdoor rustic jacuzzi (ciubăr) and the sauna are awesome. Make sure you book them in advance. They are available for a small fee. The location is fantastic, right on the shore of Bicaz lake and adjacent to a fir tree forrest. Quiet and picturesque. Boat tours are also available. Be very careful, the lake waters are very cold in all seasons and have swift currents, it is strongly recommended to avoid swimming in it, even if you are an excellent swimmer and you plan to only do it near the shore. (There have been fatalities.)

    Stayed in December 2023

  • Reviewed: December 3, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night

    No internet coverage in the room

    Stayed in December 2023

  • Reviewed: October 24, 2023

    8.0
    October 2023
    • Leisure trip
    • Family with young children
    • Twin Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    The wifi didn't work on the 3rd floor all time and there was a weird smell in the room from bathroom. The personnel wasn't so welcoming and barely spoke english. No elevator, prepare to carry bags to the top yourself.

    The location was very nice,just on the lake. Very clean and warm. Delicious breakfast with good variety of food. Big parking.

    Stayed in October 2023

  • Reviewed: September 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Lake View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing to complain about.

    The view was awesome Breakfast very tasty Location is fabulous, fresh air.

    Stayed in September 2023

  • Reviewed: August 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    I would recommend to have some flyers and/or more concrete tips for guests in terms of activities and hikes in the region. Yes, we can Google it, but a complex with such great location, it would be great to get some good info and maps from the staff. Also a bit more flexibility and resourcefulness when it comes to arranging simple take-away breakfast earlier than the scheduled starting time would have been also appreciated. Having said this the staff was friendly and polite, hence this note to perhaps enhance even more the service quality.

    Location and the nice view from the terrace. Plus facilities like the common hut tub on the terrace and shower with music in the room.

    Stayed in August 2023

  • Reviewed: July 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom was bellow average ... Clean but old and smelly :(

    All was ok but if I was to pick one .. the view ... The view is all you need there !!!

    Stayed in July 2023

  • Reviewed: July 15, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Lake View
    • Stayed 3 nights
    • Submitted from a mobile device

    Overall the whole service (restaurant and rooms) could be improved. Staff didn't make up the rooms, no generator (we had two blackouts in three days), staff at the restaurant wasn't very attending. This place has a massive potential and could be so much better if only the service was improved.

    Great location with superb view on the lake, tasty food and very comfortable beds

    Stayed in July 2023

  • Reviewed: July 15, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    Awesome location, comfortable and clean rooms, good restaurant, exceptional staff. The view over the Bicaz lake deserves every penny.

    Stayed in July 2023

  • Reviewed: June 27, 2023

    9.0
    Awesome views!
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    It was not very well sign posted for the evening drive. Single beds were a bit too soft. There are still building works next door. Shower cubicle would be amazing if it did work properly.

    The location was fantastic. We loved the view of the lake from our balcony. We had 2 linked rooms. Spacious. Staff were very good, polite and helpful.

    Stayed in June 2023

  • Reviewed: May 25, 2023

    9.0
    Fantastic location and a super restaurant
    • Leisure trip
    • Travelers with friends
    • Twin Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The location The restaurant The room

    Stayed in May 2023

  • Reviewed: May 18, 2023

    9.0
    I would choose Ancora again.
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    i could hear the music at 11pm, from other property.

    the view

    Stayed in May 2023

  • Reviewed: April 23, 2023

    8.0
    It was clean and relaxing, exactly what we were looking for - an escape from the city.
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    Our room was right on the corner next to a smoking chimney which at some times it would enter the room through the bathroom window, and a bit on the balcony.

    The location is great, right next to the lake. The restaurant staff was kind.

    Stayed in April 2023

  • Reviewed: March 12, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    it’s not very clean

    the views are amazing and the breakfast is decent

    Stayed in March 2023

  • Reviewed: January 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    There was no prior information about the spa (I thought it was going and entering) but there is a prior process.

    The location

    Stayed in January 2023

  • Reviewed: September 26, 2022

    9.0
    Very nice views
    • Leisure trip
    • Family with young children
    • Double Room with Lake View
    • Stayed 2 nights
    • Submitted from a mobile device

    Cleaning could be improved

    The view is amazing, the restaurant was good.

    Stayed in August 2022

  • Reviewed: August 18, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Twin Room with Mountain View
    • Stayed 1 night

    Nice room with splendid view on the Bicaz Lake. Generous and tasty breakfast served on a terrace with a nice view. We also rented a small boat that picked us up right from the hotel.

    Stayed in August 2022

  • Reviewed: August 9, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness overall wasn't good

    Lake view, fridge in the room

    Stayed in August 2022

  • Reviewed: August 7, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    there is no elevator and there are at least 3 floors. we got one room on the 1st floor and the second on the 3rd floor. the upper room wasn’t renovated and the 1st floor room was… also the shower is tiny and the stuff doesn’t speak English

    the view is amazing. we ordered two rooms with lake view. there is free parking

    Stayed in August 2022

  • Reviewed: August 6, 2022

    8.0
    Not as bad as feared. Lots of good stuff.
    • Business trip
    • Family with young children
    • King Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness has the room for improvement, it is true. Nothing terrifying though as read in other comments - the bedlinen was fresh, the bathroom was cleaned. The only thing we picked up on at arrival was the floor - after asking nicely to have it quickly vacuumed, it was fixed immediately. Now a little note for the staff if they'd consider taking it: we assume the water is hard in your area and it forms calcium deposits in the bathroom quickly. You don't have to replace to perfectly working shower - thus calcium can be cleaned by descaler, "Harpic" is the one I use. It will require a little extra work to have it done but will significantly improve the impression from the property and therefore rating of the property.

    After reading other comments, we have sadly arrived to the property with certain misconceptions. But in our personal experience the things weren't as bad as others describe. Starting with the good things, the location is spot on! The view to the lake, the relaxing music on the terrace, the good food in the restaurant (we had octopus pasta and a salad with goat cheese, and both were really delicious), the friendly staff. We've seen people from other locations coming to the restaurant, as it is really worthy - has a good selection of food and drinks. Very enjoyable evening. As to the room (we stayed in mountain view room), we can't complain about any dirty carpet as our room has a hard floor. The furniture is light and quite modern. Among other facilities, there is a playground (with a trampoline and a smaller children area). Breakfast was also sufficient. Attached is the amount of food received for 2 adults and a child - was more than enough.

    Stayed in August 2022

  • Reviewed: August 4, 2022

    8.0
    great view, friendly staff, just enjoy
    • Leisure trip
    • Solo traveler
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted from a mobile device

    it is indeed a bit overpriced, but considering everything, it didn’t bother me.

    What you can read in the other comments is true: yes, there is music till 10 pm, there is some waiting on the terrace but just enjoy the beautiful view (also from the 1st floor!) with a drink while you’re there. The staff is very friendly. All in all a good place for an overnight stay after or before passing the Bicaz gorge.

    Stayed in August 2022

  • Reviewed: July 27, 2022

    9.0
    Great place
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    Beds, reciption

    Great location, very good breakfast

    Stayed in July 2022

Showing 1 - 25

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