Reviews of Lol et Lola Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Neagra Str. 9, 400011 Cluj-Napoca, Romania
#8 of 73 hotels in Cluj-Napoca
Guests' ChoiceReview Score
Based on 359 hotel reviews
9.3Score breakdown
-
Cleanliness
9.5
-
Comfort
9.3
-
Location
9.4
-
Facilities
9.3
-
Staff
9.7
-
Value for money
9.0
-
Free Wifi
9.6
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: May 30, 2024
Peter
Belgium42 Reviews16 helpful votes9.0“Close to the centre of Cluj”- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 2 nights
A bit hard to find for the taxidriver. They have to turn in a small road.
Very nice, clean, comfortable hotel. Friendly staff Sufficient breakfast Good wifi
Stayed in May 2024
-
Reviewed: May 21, 2024
Kinga
Belgium16 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Double Room
- • Stayed 6 nights
- • Submitted from a mobile device
Good location, close to the center, the places to visit and all the nice restaurants, really calm place and friendly staff. Breakfast was nice.
Stayed in May 2024
-
Reviewed: May 14, 2024
Anna
Poland83 Reviews5 helpful votes10“Amazing!”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
Room was a bit small, but it was not a problem at all.
Amazing hotel and staff!
Stayed in May 2024
-
Reviewed: May 13, 2024
Silvia
Switzerland10 Reviews10“Lovely staff and great hotel”- • Business trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Everything was great, its my second time there
Super clean great design and comfortable bed:)
Stayed in May 2024
-
Reviewed: May 3, 2024
Mariliana
Romania4 Reviews8.0“nice hotel within walking distance from city center”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
the fact that the toilet door is not soundproof is not something I like. although the policy of replacing towels only upon request exists, it is not followed.
the hotel is in a quiet area and the staff is very welcoming. breakfast was delicious. plenty of natural light. the shower gel/shapoo/liquid soap is amazing.
Stayed in May 2024
-
Reviewed: April 30, 2024
Gmv2000
Netherlands13 Reviews10Exceptional- • Business trip
- • Family with young children
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Standard room was a bit tiny, still functional
Nice hotel. Great location. Very quiet place, still very close to downtown
Stayed in April 2024
-
Reviewed: April 28, 2024
Katica
Croatia26 Reviews4 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
/
wonderful hotel, nicely decorated with everything you need, excellent breakfast... most importantly, a large guarded parking lot, behind the hotel
Stayed in April 2024
-
Reviewed: April 26, 2024
Liliana
Romania34 Reviews5 helpful votes9.0Wonderful- • Business trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Very kind and helpful staff Good location nice colors
Stayed in April 2024
-
Reviewed: April 22, 2024
Loukia
Cyprus7 Reviews9.0“Rock room”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
I didn’t love my room… but I didn’t complain . I got the Rock room which was dark for my taste. Didn’t suit the vibe of my stay. Maybe is personal… but i fell in love with the colourful rooms when booking. Just make sure you request the room of your own taste.
The staff, were so kind and helpful. Location … walking distance to the old town. Spacious room with unique theme. Loved the idea. The whole place had character.
Stayed in April 2024
-
Reviewed: April 21, 2024
Gruescu
Romania4 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
-
Close to city center. Parking available. Lots of choices for breakfast. Stuff very kind and polite. Cozy room.
Stayed in March 2024
-
Reviewed: March 22, 2024
Oana
Romania9 Reviews4 helpful votes9.0“Definitely our first choice in Cluj-Napoca”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- really nice location, in a quiet area and having enough parking spots - friendly and ready to help staff - very good breakfast, clean room and common spaces
Stayed in February 2024
-
Reviewed: March 18, 2024
Tudor
Romania43 Reviews3 helpful votes8.0“Really good value for money”- • Business trip
- • Couple
- • Double Room
- • Stayed 1 night
Room a bit small.
Location is very good. Staff was friendly. Parking lot itself was great. Rooms are ok clean
Stayed in March 2024
-
Reviewed: March 17, 2024
Daniel
Romania15 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
N/A.
Location and service
Stayed in March 2024
-
Reviewed: March 2, 2024
Anca
Romania7 Reviews4 helpful votes10“Nice as always”- • Business trip
- • Group
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The location
Stayed in February 2024
-
Reviewed: February 19, 2024
Paul
Ireland7 Reviews10“i higly recommend this hotel. you will not be dissappointed”- • Business trip
- • Group
- • Single Room
- • Stayed 5 nights
everything was first class
The location was excellent. The rooms were very different in an interesting way. the shower facilities were 5 star.
Stayed in February 2024
-
Reviewed: February 16, 2024
Cristian
Romania13 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Good breakfast, nearly to old center town, good friendly stuff, rooms cosy and clean, parking available but the entrance is a little bit tricky :)
Stayed in February 2024
-
Reviewed: February 14, 2024
Terratrotter
Romania116 Reviews33 helpful votes10“Great accomodation solution in a classic central part of the town.”- • Business trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
Pressure of water in the shower was 90%, not big deal, just mentioning. Tiles in the shower slightly slippery, a plastic "bullets mat" could help to avoid an eventual falling. With a bit of attention, it works. I understand that parking gate cannot have a hotel name sign (city hall restriction); but a pink (brand color) arrow would be very helpful to fast identify parking entrance.
The hotel is a masterpiece of modern approach in traveling accommodation; beautiful design, functional, the space is not large in the rooms but the architect exploited it to the max, generating all the comfort one needs. New tech approaches in the room, useful touch buttons. Perfectly placed in a central area, walking distance to key places. Great staff, excellent service. One of the few hotels where the elevator works well and fast. Great breakfast options, real good surprise.
Stayed in February 2024
-
Reviewed: January 31, 2024
Udo
Germany24 Reviews2 helpful votes10“Great time in Cluj”- • Leisure trip
- • Family with young children
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
Very friendly staff Good Breakfast Close to the center Calm area near the botanical garden
Stayed in January 2024
-
Reviewed: January 1, 2024
Olga
Ukraine33 Reviews7 helpful votes9.0“Nice cozy boutique hotel close to city center”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The entrance to the hotel is a bit tricky, but once you figured it out, it’s ok!
The hotel is small but cozy, very close to the old city centre. The bed was also large and comfortable. There is an electric kettle in the room which is helpful in the colder days. It has a parking which is a big plus. Breakfast was really good too, with eggs, sausages, salads, cold appetizers, bakery etc. oh, and the choice of organic teas is wonderful!
Stayed in December 2023
-
Reviewed: December 30, 2023
Koller
Hungary10 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
It was really cold in the bathroom
Very comfortable bed, I slept like a baby. The location is great.
Stayed in December 2023
-
Reviewed: December 18, 2023
Ifrim
Romania34 Reviews13 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
- very good location, in the city centre - delicious breakfast - very friendly staff - small room, but cosy and clean - parking spots available
Stayed in December 2023
-
Reviewed: December 18, 2023
Florin
Romania21 Reviews24 helpful votes9.0“Good value for money, well situated”- • Business trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
The room needed some little repairs here and there( some new painf on the walls, a new shower head etc) Powder juice at breakfast, for a 4 star hotel this is not acceptable.
Nice situated. Kind amd polite staff. Good food at breakfast. I appreciated the effort to have a thematic design(rock n roll) Parking space it is a big plus in the city center
Stayed in December 2023
-
Reviewed: December 4, 2023
Alex
Romania47 Reviews27 helpful votes10“A five star experience in disguise”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
Cons: -I am the type of person that will gush at almost nothing, but for Lol et Lola I can say I have NOTHING negative to point out. We were actually sad to have to leave as we felt SOOOO GOOD! -But, if i have to nitpick I will say 2 light bulbs were spent :)
Pros: -I literally will say EVERYTHING! This was the second time we staid a the hotel and when we saw there is availability, we booked the hotel without looking for anything else in Cluj. First time we visited in 2016 and, if anything, things got even better! -Room was very clean and well maintained -Room was very warm and quiet and we were able to enjoy a good night sleep after not being able to sleep comfortably in two other 4* hotels in Vienna and Budapest -Bathroom had floor hearing and was unbelievably nice not to be cold once you took a shower -Bed was unbelievably comfy, soft with soft and well formed pillows, 2 bed covers and 2 thick blankets -Breakfast was simply fantastic offering a choice of almost anything you could want -It was the first hotel of 4 we stayed in, during the last week, that actually had an EV AC Charger so I could charge my EV to 100% on AC during the night. Fantastic addition to the hotel! -Internet with excellent coverage in the whole room
Stayed in December 2023
-
Reviewed: November 16, 2023
Catinthenl
Netherlands48 Reviews4 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
There may be a problem with adjusting the floor heating in the single rooms we were assigned, it wouldn’t turn off or go down no matter the thermostat temperature we set. In all fairness, I didn’t notify the reception, they might have been able to help. But it should have definitely been more straight forward for us to adjust it ourselves via the thermostat.
The design of the hotel and the amazing staff are the stars of the show for me. The location is also perfect if you wanna be close to the city center,but away from the busy streets. They have expanded the breakfast selection and it includes traditional stuff such as eggplant salad,so I really loved it😊
Stayed in November 2023
Guests also reviewed these properties:
-
Hostal GranadoMadrid, Spain
-
Appart-hôtel Maison de la Lune - petite Auberge d'EtterbeekBrussels, Belgium
-
Apparthotel Panorama ObersaxenObersaxen, Switzerland
-
Hotel Mi CasaChaitén, Chile
-
RexTeramo, Italy
-
Vardar MotelGevgelija, North Macedonia
-
Gasthaus SchlosshaldeWinterthur, Switzerland
-
Wellness hotel SaunaMalá Morávka, Czech Republic
