Had to wait a while for the elevators during peak times

Stayed in May 2024

There is only one problem in this hotel. Out door fan unit is pretty noisy. Every single room’s units are gathered small open space. It places outside of restaurant. It is not fits to this hotel’s level. Even if u don’t have any interest of views, I recommend that make reservation with city view room.

Perfect room condition. Lovely employees. Classy breakfast. Located Very heart of town. Dignify & safe lobby in clean street. Nice and high quality room services. There is almost whatever I wanted.

Stayed in May 2024

Nothing

Location, location, location.

Stayed in May 2024

Not a lot.

Great Room, great location, very friendly and helpful staff

Stayed in May 2024

Nothing

Very quiet comfortable room, close walking distance to sights & lots of restaurants

Stayed in May 2024

Breakfast was good, catered for all nationalities. Location was excellent, in the middle of the town which was central to everywhere.

Stayed in May 2024

Not much, perhaps a little pricey

Well located next to metro station and short walk to major sites. Clean and spacious well served by pleasant and attentive staff

Stayed in May 2024

Pillows. They weren’t firm.

GREAT location!!!! Beds super comfortable. Rooms clean and nearly renovated.

Stayed in May 2024

Drain was sometimes a bit wiffy

Everything. Location. Staff. Comfortable.

Stayed in May 2024

Although minor, hangers needed in the bathroom for towel. And lifts were extremely slow. Improved sound proofing required for rooms that face the street.

Central, clean and a good base for Porto.

Stayed in May 2024

If I had to nit-pick, the gym was a bit minimal.

We had a great time there. Location is very central, right on the Aliados square. The room and public spaces seemed either new or very well maintained. Sound proofing was excellent. Some small gifts and amenities were provided. We even got the (reasonably priced) nearby private parking.

Stayed in April 2024

Nothing. Everything perfect

Great hotel and fantastic location

Stayed in March 2024

Nothing.

Beautiful 5 star hotel in a fantastic location. Rooms are clean and spacious. We had a lovely view as well which made it extra special.

Stayed in April 2024

The location is ideal for a central logistic.

Stayed in April 2024

nothing!!

very central, good location, many great restaurants nearby.. walking distance to train station, and to the river cruise.

Stayed in April 2024

Location, cleanliness, facilities and comfort.

Stayed in April 2024

In such a historic city it was a little odd how modern it was. I also would have liked a separate concierge to assist with activities and local maps. They didn’t provide this or have it marked anywhere as an option.

It was very nice, modern and updated. Great shower!

Stayed in April 2024

The gym could do with a set of free weights but everything else was amazing .

Located in the central part of Porto this hotel is very close to great restaurants and cafes. The property is very slick, has great beds, is spacious and has a bar abs restaurant .

Stayed in April 2024

Amazing location, great staff, great hotel. We got free upgrade to wonderful room

Stayed in March 2024

Nothing

The location, view, staff, bar, spa services were all above our expectations. Close to some good food spots and everything is in walking distance.

Stayed in March 2024

In bath room was not any hanger for cloth and towel and also there only one bin in toilet part.

The location is perfect in city center and every thing you need in Porto are around the hotel. Gym is nice, clean and all machines are new. Breakfast variety can be better. Bath room is big and three different and separate parts for sink , toilet and shower which is so nice.

Stayed in March 2024

The shower's door: there wasnt a water stopper and the door couldnt open or close with the towel in the floor, so the water got out and from the door. Thus basically after every shower one had to mop the floor with the towel

Everything was confortable and clean. Right in the middle of Porto. Staff was very attentive, even prepared us a breakfast box before our early flight, and helped us schedule a transport to the airport.

Stayed in March 2024

Not exactly a dislike, but one reason I chose this hotel was for the pool, in case it rained during my stay. Maybe I misread the info, but the pool isn't for swimming. It's part of the spa/wellness center. The pleasant surprise was the chaise-like lounges with therapuetic water jets and other hydrojets in the pool to massage your weary body.

The location was ideal for walking about and avoiding the crush of tourists on the waterfront (Ribeira). Mercado Bolhão is just about three blocks away, pedestrian-only Rua de Santa Catarina another block past that. Also nearby are too many notable sites to mention, and getting to the waterfront is fairly walkable. So much can be done by foot from this location, plenty of eats, and there are buses along the plaza that go just about anywhere. Hotel was very comfortable, lovely breakfast, and the staff was extremely attentive.

Stayed in March 2024

Nil, we didn’t avail of the breakfast so I can’t comment to that

Really well located! Great facilities, room was really comfortable and well equipped. Loved the spa - although it was small, the facilities were excellent and we really felt like we could relax! The room was cleaned and completely restocked every day!

Stayed in March 2024