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Reviews of Best Western Hotel Cristal This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Lipowa 3/5, 15-424 Białystok, Poland

#9 of 27 hotels in Białystok

Guests' Choice

Review Score

Based on 390 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.7

  • Facilities

    9.0

  • Staff

    9.3

  • Value for money

    8.8

  • Free Wifi

    9.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 27, 2024

    9.0
    Wonderful
    • Business trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    NIL

    Well prepared and tasty

    Stayed in May 2024

  • Reviewed: May 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast..

    Location..

    Stayed in May 2024

  • Reviewed: May 21, 2024

    8.0
    Pleasant stay, lovely staff
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms little tired, some lightbulbs not working, restaurant is not inviting, was hoping it would have been revamped since last year

    Great staff, good location

    Stayed in May 2024

  • Reviewed: May 21, 2024

    9.0
    Great place to stay in Bialystok
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent hotel in ideal location very close to the main town square. Well equipped room with all facilities.

    Stayed in May 2024

  • Reviewed: May 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Gloomy corridors, really struggled to put the room card in ......could be a little noisy on an evening as my room faced out onto a square and a road

    Location , breakfast superb .Room was clean , bright and inviting .Accessibility was good .

    Stayed in May 2024

  • Reviewed: May 2, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Food was great!

    Stayed in April 2024

  • Reviewed: April 29, 2024

    9.0
    Great choice for short stay in Bialystok
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    In need of a bit of renovation. Clean, but feels older with every visit.

    The location is the absolute best in Bialystok. Right in the heart of the Old Town. The restaurant is amazing!

    Stayed in April 2024

  • Reviewed: March 25, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    If u arrive a bit late (about 11-midnight) u've to ring and...wake up the receptionist and security.

    It's my second time in this great hotel with friendly staff that "remembered" (software) that I was a former client. Excellent rooms, and beds, Nice views on the main avenue (Lipowa) and Orhtodox Cathedral Excellent location, right at the center of everything

    Stayed in March 2024

  • Reviewed: March 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    At night a little bit noisy form the street

    Breakfast was very good, we like it. It is in the centre of the city.

    Stayed in February 2024

  • Reviewed: March 11, 2024

    10
    Good hotel
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Nothing

    Good, tidy hotel. Everything is clean. Very comfortable bed. Rich breakfast. Very pleasant SPA area.

    Stayed in March 2024

  • Reviewed: March 2, 2024

    10
    Loved my stay I would definitely stay again. Spa area was sooo relaxing.
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I can’t say I didn’t like just a couple things to comment on that I feel could improve. Only issue was parking is 40pln a day. It is cheaper to park on the streets if you’re staying weekdays. During the hours of 9-17 weekdays (weekends are free) you must pay for parking. You can to pay through an app (sky cash) or the meter. Comes out about 10-15pln cheaper. Restaurant was tasty but not the greatest (steak was a bit salty) and felt forced to leave a tip. I did enjoy the cheese plate that I had ordered to the room lots of cheese not enough bread though. It is pricey.

    Staff was super nice. I wish I got her name but a dark haired lady in reception was very helpful and so nice. Everyone was really. The sauna, jacuzzi and salt room were so relaxing. The gym actually has more than just a workout bike so that was awesome too. Super clean and comfortable. Hotel is basically in the city center. Great location.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Room with Queen Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel parking at extra cost ? Seriously? Should be included in price

    Super clean specious room, crystal clean bathroom

    Stayed in February 2024

  • Reviewed: February 27, 2024

    9.0
    Best breakfast in northern Poland.
    • Business trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night

    I'd completely redesign the main reception space if I could, but you only have to look at it for a few seconds when you arrive. Coroporate design at its absolute worst.

    If you're looking for a hotel with character, look somewhere else. If you don't mind the corporate experience then this is in my opinion the best hotel in the city, and I've stayed here a few times now. Not only will the staff happily keep you supplied with sachets of instant coffee (there's a kettle etc. in every room), the breakfast, which starts at 16.30 seven days a week, is magnificent.

    Stayed in February 2024

  • Reviewed: February 25, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very good location, staff solved the problem very fast. Clean rooms, at the restaurant tasty food.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    8.0
    Classic Best Western experience. Exceptional breakfast.
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night

    I've stayed here a few times, and I'm still waiting for something to complain about.

    I really like this place, and I almost always stay here when I'm in town. Although it's usually a few euros more to stay here than in similiar hotels in the area, the breakfast, which starts nice and early at 06.30, is exceptional.

    Stayed in December 2023

  • Reviewed: February 20, 2024

    9.0
    Great location.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very small room.

    Staff were as always very welcoming and helpful. Room was very small but comfortable. Large comfy bed. Large shower cabin. Great location.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    9.0
    Almost perfect
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There is a lack of tidiness.Dust is visible, especially on the floors. And I wish shampoo and shower gel were already provided.

    The apartments are close to attractions. Spacious rooms. There is everything you need - dishes, refrigerator, stove, oven, microwave, washing machine.

    Stayed in January 2024

  • Reviewed: February 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    No possibility to control temperature in the room- it was too warm

    Very helpfuland friendly staff

    Stayed in February 2024

  • Reviewed: February 11, 2024

    8.0
    Good hotel at this price
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night

    Breakfast was good. Hotel is located in center of city.

    Stayed in January 2024

  • Reviewed: January 31, 2024

    10
    Amazing for a weekend with friends.
    • Business trip
    • Travelers with friends
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Bar was exceptional.

    Stayed in January 2024

  • Reviewed: January 30, 2024

    10
    Amazing, outclass … a real return of money.
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It was amazing to stay in this hotel.

    Home away from home. It is one of the best stay I ever have. I have really enjoyed my stay in the Hotel. Great hospitality by the hotel staff. Location is just amazing… very close to city Centre…

    Stayed in January 2024

  • Reviewed: January 30, 2024

    10
    excellent
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night

    n/a

    excellent breakfast

    Stayed in January 2024

  • Reviewed: January 29, 2024

    9.0
    The best place in town if you can afford it.
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night

    I've stayed here several times now, and I still haven't found anything to moan about.

    Every time I plan a visit to Białystok, I look at all of the cheaper hotels in the area on booking.com and then book this one. Although it's more expensive than most hotels in the city, it's still really good value. The staff are always friendly and helpful, and the early buffet breakfast is genuinely one of the best in Poland in my experience. The location is also about as good as it gets,

    Stayed in January 2024

  • Reviewed: January 20, 2024

    9.0
    Good breakfast, friendly staff, very good location
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good breakfast, friendly staff, very good location

    Stayed in January 2024

Showing 1 - 25

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