Reviews of Copasu Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Avenida Ernesto Rivero 540, Puerto Maldonado, Peru
#42 of 42 hotels in Puerto Maldonado
Guests' ChoiceReview Score
Based on 105 hotel reviews
9.0Score breakdown
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Cleanliness
9.4
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Comfort
9.3
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Location
8.8
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Facilities
9.1
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Staff
9.5
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Value for money
8.9
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Free Wifi
8.1
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Reviewed: April 27, 2024
Rodney
United States of America5 Reviews10“This was a great place to stay in a hot climate city.”- • Leisure trip
- • Group
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The rooms were on the small side, but ok.
Most importantly: the rooms had great air conditioning! Everything was very clean. The beds and pillows were comfortable. The breakfast was very good every morning. The staff was always super friendly, helpful, and accommodating. We stayed 2 nights, then went out to a couple of jungle lodges for 3 nights. When we were done in the jungle we decided not to fool around looking for another hotel. Copasu had everything we wanted and we were so glad to come back to this hotel for our last two nights in Puerto Maldonado. This place was so great!!
Stayed in April 2024
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Reviewed: March 29, 2024
Nanette
Canada3 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing, the whole stay was excellent.
One of the best hotels of our Peru trip. The staff are so friendly and super helpful. The rooms are very lovely. Such a good value! As a family we got a little suite. Most importantly they have functioning AC! They also accommodated an early breakfast for us since our flight was leaving early in the morning.
Stayed in March 2024
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Reviewed: March 24, 2024
Leanne
Canada14 Reviews2 helpful votes10“Would strongly recommend, it’s a hidden gem.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Didn’t love the location, was hard to find somewhere nearby to have dinner.
Amazing value, the best shower we had while in Peru (especially after 3 days in the rainforest), great breakfast, amazing value!
Stayed in March 2024
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Reviewed: February 10, 2024
Elizabeth
Canada21 Reviews7 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The a/c remote didn't work very well, maybe the battery needs changing. No other complaints
Good breakfast. Good house-keeping.. Helpful staff.
Stayed in February 2024
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Reviewed: December 23, 2023
Chan
Brazil12 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
The room was confortable, clean and the staff very helpful and friendly.
Stayed in December 2023
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Reviewed: December 2, 2023
Zahera
United States of America37 Reviews1 helpful vote9.0“Good hotel in hot and humid weather”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
No early check in or late checkouts
Clean and good AC
Stayed in November 2023
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Reviewed: November 15, 2023
Kevin
Ireland12 Reviews3 helpful votes8.0“Nice clean hotel in Puerto Maldonado”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Very modern hotel. Nice clean room and good air conditioning in the room.
Stayed in November 2023
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Reviewed: November 12, 2023
Michael
Germany45 Reviews5 helpful votes8.0“Great stay”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
A bit to far from the tourist area (night walks in Puerto Maldonado are apperently not a good idea if you are a europan/american type) Street Was quite loud. Room can't be shut dark.
Good AC. Friendly professional staff.
Stayed in November 2023
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Reviewed: November 11, 2023
Dipetrillo
United States of America9 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing.
Everything
Stayed in November 2023
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Reviewed: October 30, 2023
Sue
New Zealand30 Reviews1 helpful vote10“Oasis - lovely staff, great breakfast”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Best breakfast in Peru! Friendly, helpful staff - especially when my phone charger died.
Stayed in October 2023
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Reviewed: October 25, 2023
Scott
United States of America3 Reviews10“Excellent value and service.”- • Leisure trip
- • Group
- • Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
No complaints
Clean comfortable room, professional accommodating staff, early check in and late check out. Provided a mini fridge upon request for my medication.
Stayed in October 2023
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Reviewed: October 23, 2023
Mark
United States of America1 review10“Great modern hotel in a more remote location. Very friendly staff.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Front desk staff was amazing. The free breakfast was great with a lot to offer. Rooms. We’re clean and modern. We really enjoyed our stay.
Stayed in October 2023
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Reviewed: October 16, 2023
Roberta
Belgium42 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Group
- • Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
Nice we could get an early breakfast since we had to leave before breakfast time
Stayed in October 2023
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Reviewed: October 12, 2023
Wunderluster
New Zealand29 Reviews1 helpful vote9.0“Top staff”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
Sometimes the showers were a little cold.
The staff were excellent. The ladies were always polishing the floors keeping everything spotless, Simone was a huge help to us as our flight got cancelled and our airline call center was spanish and so she helped me talk to them and it never was a problem so we are very thankful for that. Only a 10 min walk to the Plaza felt a very safe area. Air conditioning was a plus.
Stayed in October 2023
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Reviewed: September 23, 2023
Carol
United States of America94 Reviews10 helpful votes8.0“Good choice in a town with very few options!”- • Leisure trip
- • Travelers with friends
- • Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
I wasn't clear on why upon checkout, the girl had to go and look at all of our rooms before she unlocked the front door to the street. Strange!
This is a basic, but very clean hotel with a friendly staff. When our flight was delayed, we could not make it on the river to our jungle lodge, so the company put us up here. I slept in the triple room with my two girlfriends. It was large enough with three beds. The air conditioner worked really well. There was good Wi-Fi and hot water. The lobby and the hallways of the hotel are not air-conditioned and it is hot. I missed being able to drink coffee when I woke up. We had a 530am very early meeting time, and the staff could not accommodate us with coffee or tea. We appreciated the refrigerator in the lobby with beer and sodas for sale. We Skipped dinner because it was dark and we didn't know where to go. Lol.
Stayed in September 2023
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Reviewed: September 20, 2023
Rebecca
United Kingdom19 Reviews1 helpful vote9.0“A good base to explore Puerto Maldonado from, breakfast is delicious!”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
nothing
Clean and modern, good location, great breakfast!
Stayed in September 2023
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Reviewed: September 15, 2023
Guy
United Kingdom3 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing.
Clean, professional and friendly.
Stayed in September 2023
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Reviewed: September 10, 2023
Dimitrios
Greece18 Reviews9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The room was comfortable and clean
Stayed in September 2023
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Reviewed: September 7, 2023
Peter
Australia10 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Only problem was the length of time it took for the hot water to reach the top floors
Staff were great, came back for an unscheduled stay, they allowed us into the room at 10 am.
Stayed in September 2023
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Reviewed: August 21, 2023
Hajebi
Canada1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 4 nights
You had to wait 5-10 mins for the running water to turn warm before showering, and there was no hairdryer in the room.
Nice hotel with comfy and spacious rooms. Daily included breakfast was a great bonus. Great location, within walking distance to the city centre. A few supermarkets are within a 2 min walk from the hotel.
Stayed in August 2023
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Reviewed: July 23, 2023
Francesca
United Kingdom6 Reviews8.0“Nice new rooms, very good value for money.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
It was a short one night stay so cannot really comment.
Nice staff. Very clean room. Nice new decor. Great shower! Comfy! Good AC. Breakfast. Great value for money.
Stayed in June 2023
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Reviewed: July 22, 2023
Mariko
Australia16 Reviews8.0“Pleasantly surprised!”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
It was very noisy as the hotel is on the main street. The shower was luke warm to the say the least but it was okay because the weather’s very hot there.
We were pleasantly surprised with this hotel! It was much cleaner than we expected and more modern! The bathroom was the cleanest out of all the places we stayed in South America!! The staff was friendly and very helpful. Good and safe location close to the shops. AC worked great, so we didn’t have to sleep in the heat which was amazing :)
Stayed in July 2023
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Reviewed: July 8, 2023
Danny
Peru1 review10“Great place to stay”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Perhaps more options for breakfast!
Since our arrival time, everything was already well organized and ready to do our check-in
Stayed in June 2023
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Reviewed: July 2, 2023
Andrada
Romania10 Reviews3 helpful votes10Exceptional- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
- The water was not hot
- good location - nice stuff - clean room, with AC and fan - I could borrow a hair dryer from the reception - very good breakfast
Stayed in June 2023
