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  5. Reviews of Hotel Fitzroy curated by Fable

Reviews of Hotel Fitzroy curated by Fable This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

43 Richmond Road Ponsonby Area, 1021 Auckland, New Zealand

#2 of 184 hotels in Auckland

Guests' Choice

Review Score

Based on 251 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.6

  • Location

    9.6

  • Facilities

    9.3

  • Staff

    9.7

  • Value for money

    8.6

  • Free Wifi

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 2, 2024

    10
    Worth the price!
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was incredible! Free snacks and drinks both in the room and the library area were an amazing extra

    Stayed in May 2024

  • Reviewed: May 29, 2024

    9.0
    Loved it would return for sure.
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 1 night

    Breakfast wasnt very good. A bit tasteless. Was a bit dissapointed.

    lots of little features that add to the experience.

    Stayed in May 2024

  • Reviewed: May 26, 2024

    10
    Fantastic location a short walk from the action on Ponsonby rd.
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Two very comfortable nights here with everything we needed. The library is adorable and we enjoyed the canapés and complimentary drinks. Excellent breakfast too. Special thanks to Cesar , who was absolutely lovely.

    Stayed in May 2024

  • Reviewed: May 23, 2024

    10
    Highly recommended
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Server is great , location is perfect.

    Stayed in May 2024

  • Reviewed: May 12, 2024

    10
    Beautiful boutique hotel in a trendy suburban area
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    It was all good

    Beautiful boutique hotel. Close to shops and restaurants. Easy walk to the CBD. Very generous open library bar policy with quality alcohol.

    Stayed in April 2024

  • Reviewed: May 2, 2024

    10
    Very comfortable and luxurious
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in May 2024

  • Reviewed: April 21, 2024

    9.0
    Fabulous choice in Auckland CBD
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Room was a little small, shower curtain did not go all the way around accessible shower

    Great location, amazing staff, nice amenities (wine, beer, canapés, items in mini bar) included at no additional charge, large and delicious breakfast brought to your room

    Stayed in April 2024

  • Reviewed: April 18, 2024

    8.0
    Very relaxing
    • Leisure trip
    • Family with young children
    • Luxury Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Front room was a bit noisy with the traffic

    Room styling and breakfast in the room

    Stayed in April 2024

  • Reviewed: April 17, 2024

    10
    Best stay in Auckland!
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    We loved everything.

    The breakfast was amazing. Super close to amazing resturaunts and shopping. Loved the nibbles and drinks in the library. Loved meeting people from around the world. Highly recommend and will return!

    Stayed in April 2024

  • Reviewed: April 13, 2024

    10
    Comfy
    • Solo traveler
    • Superior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Steps, and needs some more wall hooks somewhat small if two people stayed in the room, and would be a problem for a wheelchair.

    Beautifully furnished, staff excellent , been itching to stay there, and met my expectations

    Stayed in April 2024

  • Reviewed: April 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 1 night

    Great place to stay! Amazing breakfast, walking distance to bars and resturants. You also dont have to pay for parking. Staff are always a pleasure and nothing is to much trouble.

    Stayed in April 2024

  • Reviewed: March 29, 2024

    10
    Fabulous
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Service and quality excellent

    Stayed in March 2024

  • Reviewed: March 28, 2024

    10
    Would definitely recommend this property and would choose to stay there again if we return to Auckland
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    We appreciated the wine and afternoon snacks. Loved the breakfast on the porch. Great food and ambiance!

    Stayed in March 2024

  • Reviewed: March 24, 2024

    9.0
    We’d stay there again.
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    All good

    Great staff and great breakfast.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Small room and bathroom, dark, no hole on door to see who is on other side and opened directly to outside.

    Friendly staff and library open bar in PM and complementary drinks and snacks, able to meet other guests. Stylish decor. Walking distance to Ponsonby and not a far drive from downtown.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The room was smaller than I expected. I felt cramped in with all the furniture.

    The staff was informative and helpful. Very friendly and business-like.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    10
    stayed for our wedding and the staff and hotel itself were exceptional
    • Leisure trip
    • Couple
    • Luxury Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    nothing

    amazing staff, beautiful hotel. can’t fault

    Stayed in March 2024

  • Reviewed: March 14, 2024

    8.0
    A nice escape from the world for a night
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The room was much smaller than I expected as they look much bigger in the photos it hard to get air in with small window openings. The fridge is so small we couldn’t fit the wine bottle in. There was an iPad to use for service but it was not charged and didn’t seem to stay charged we were not given instructions on its use or how to use the heating so we couldn’t adjust the temperature. There is very limited light in the bathroom to do make up so that was difficult as we were going to an event. We weren’t told how to access our room at night and hoped when we got home could get around the side of the house, luckily we could . It would have been nice to get some more instructions.

    The room was nicely appointed having lots of nice details added in and had what we needed, the bed was amazingly comfy we loved it. The breakfast was incredible we felt very spoilt having this in bed. Our room was street level so no view but a quiet side street so it was fine and only for 1 night. The water and soft drinks in the minibar were great and just what we needed when we were there.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    9.0
    A lovely boutique hotel in a great location
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast quality was a bit inconsistent (better the second day), the room was small

    The staff were really friendly and helpful, the hotel acknowledged our special occasion, the evening wine and canapés

    Stayed in February 2024

  • Reviewed: March 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom tiles could use some non-slip bands. And an explanation of the floor and towel heaters wouldn't hurt. Wouldn't hurt to store the hair dryer in the bathroom either.

    Great location, fantastic food, wonderful staff! The comments below are minor nit picks, this is a wonderful stay.

    Stayed in March 2024

  • Reviewed: March 7, 2024

    10
    Loved this hotel and we will stay here on future visits to Auckland!
    • Leisure trip
    • Couple
    • Luxury Suite
    • Stayed 1 night

    No complaints! Just wish we could have stayed longer than one night!

    This hotel is a gem! Beautifully appointed, thoughtfully designed, it is super comfortable and welcoming. The staff really make an effort to provide everything. They are helpful, friendly, and efficient. In addition, the breakfast was lovely on the porch. Finally, the neighborhood is great for walking to restaurants, shops, etc in the Ponsonby area.

    Stayed in March 2024

  • Reviewed: February 28, 2024

    9.0
    Friendly staff and excellent location
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 2 nights

    Rooms are a bit small and more shelf space in the bathroom would have been nice.

    The breakfast and location were superb. The staff were very friendly and efficient.

    Stayed in February 2024

  • Reviewed: February 24, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Luxury Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing! We enjoyed our stay completely.

    Hotel Fitzroy is in a beautiful, historical-looking building in the lovely neighborhood of Ponsonby, Auckland. The room and adjoining bathroom were beautifully decorated and spotless. We appreciated the small touches that Hotel Fitzroy thought of including a small bottle of champagne in our fridge, free snacks, and a delicious, included breakfast. The breakfast! This was such a luxury and delicious - we chose to have ours out on the balcony in the morning and it started our day on the perfect foot. The A/C worked well to keep the room cool even on a very hot summer day. The staff was also very kind and accommodating. Location was 10/10, would definitely hope to return one day!

    Stayed in February 2024

  • Reviewed: February 13, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything is good.

    Food

    Stayed in February 2024

Showing 1 - 25

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