Jalan Mewah Ria 2, Bukit Mewah, 81200 Johor Bahru, Malaysia
#18 of 168 hotels in Johor Bahru
Guests' ChoiceBased on 311 hotel reviews
8.2Cleanliness
8.9
Comfort
8.9
Location
8.9
Facilities
8.4
Staff
8.9
Value for money
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 27, 2024
Shi
SingaporeThe bathroom drains very slow and cause water accumulate.
The hotel in paradigm mall is big and good for shopping.
Stayed in May 2024
Reviewed: May 25, 2024
Sze
United States of AmericaNothing
Clean, nice size room, good breakfast
Stayed in May 2024
Reviewed: May 24, 2024
Rusyaidi
Singapore.
Staff was all friendly and helpful
Stayed in May 2024
Reviewed: May 22, 2024
艾格
SingaporeThe shower water is slow and temperature can switch to very hot and very cold. Need to improve on it.
Comfortable and spacious room. Very convenient. Shopping mall just at the hotel.
Stayed in May 2024
Reviewed: May 19, 2024
Nur
SingaporeNot much variety for breakfast. But the complimentary for kids make up for it ◡̈
Very convenient to access the mall. Staff are friendly
Stayed in May 2024
Reviewed: May 16, 2024
Asmahwaty
Singaporeself service hotel; there is no room service. you have to get your own food at the lobby .
clean.
Stayed in March 2024
Reviewed: May 16, 2024
Zuridah
SingaporeCould have done better especially if already know that your guest stays are meant to be 3 adults so every items in the room should hve 3 sets instead need to request from recep. Pillows/ slides/ dental kit/ extra comforter in white(as the blanket given (brown)are sort of not comfortable as it was rough
Overall the place , room are clean. Quiet and easy to wonder abt at the mall
Stayed in May 2024
Reviewed: May 12, 2024
Mohd
SingaporeMore fruit serve
Nice food n lot of table
Stayed in May 2024
Reviewed: May 12, 2024
Kee
MalaysiaLimited breakfast spread
Interior deco
Stayed in May 2024
Reviewed: May 6, 2024
Siti
SingaporeThe rooms were still not ready even we reached around 5pm+ in the evening. It was only ready like about 7pm. Housekeeping was very slow in service.
We were placed at the highest floor facing the pool & city view which we were happy with it!
Stayed in May 2024
Reviewed: May 5, 2024
Eric
SingaporeThere was no signage within the mall for ppl to find where the hotel is, you have to either take a lift to level 6 and walk inside the CARPARK to find the hotel entrance, or, exit the mall from Uniqlo side, walk abit to the hotel entrance. There is supposed to be a passageway within the mall that links to the hotel but its currently under renovation, which was also not communicated to the hotel guests before check in.
Technically beside the mall. Pool and gym are well maintained.
Stayed in May 2024
Reviewed: May 5, 2024
Jane
SingaporeTraffic outside seems to be heavy all the time.
Location was good as it is connected to Paradigm mall.
Stayed in May 2024
Reviewed: May 3, 2024
Ewan
MalaysiaThe lights switches
Location, b’fast buffet , friendly staff, the bed, the pool, the toilet, and the deco!
Stayed in May 2024
Reviewed: May 2, 2024
Ivan
SingaporeThe sound proofing can be improved
Location and cleanliness
Stayed in May 2024
Reviewed: April 27, 2024
Celine
Singapore- No housekeeping service (via phone calls) to request for additional room necessities/items. - Limited breakfast options.
Convenient and connected to the shopping mall.
Stayed in February 2024
Reviewed: April 27, 2024
Chin
MalaysiaNoise could be heard from other room
Clean and good location
Stayed in April 2024
Reviewed: April 15, 2024
Lenny
SingaporeNothing
New and modern
Stayed in April 2024
Reviewed: April 14, 2024
Sharmizan
SingaporeCleanliness of room could be better, felt room wasn't properly vacuum with some visible trapped dirt in carpet and some parts of room. Pillow had some obvious smell of being previously used. Was the pillowcase changed?
Big spacious room. Fast & efficient service to check in and check out,
Stayed in March 2024
Reviewed: April 13, 2024
Khun
Brunei*The sahur menu need to be improved. *It would be better if the hotel provide a porter service to carry luggage and bags to the rooms and vice versa.
*The hotel itself linked to the Paradigm Mall below it. Very convenient to get basic stuffs and food. *The reception staff are all friendly and very accommodating. *In my room the television was not working properly and I did call the operator to send someone to fix it. The maintenance staff were quick to respond and manage to rectify the issue. *Gym open 24 hours and manage to use the facility during my stay. The view of the swimming pool is nice and relaxing. *The breakfast buffet has a quite of selection foods and all the staffs are very polite, helpful and professional. *The room is cleaned daily.
Stayed in April 2024
Reviewed: April 5, 2024
Norlela
SingaporeThe entrance to the lobby at 1st floor is quite confusing.Nevertheless the friendly guards show me the way.
Breakfast spread is nice though can add- on a little more variations. The bed is comfortable & does not cause me backache when i wake up from sleep.
Stayed in March 2024
Reviewed: April 2, 2024
Vanessa
SingaporeNothing
Location! Amazing, being attached to the Paradigm mall. Fantastic mall which has everything. Staff- friendly and professional. Room- clean and good space. Got everything you would expect from a Hyatt Pool is great too!
Stayed in April 2024
Reviewed: April 1, 2024
Simah
SingaporeThere wasnt a single trash bag in the room and no inroom dining menu available
That it is convenient and clean. The deskfronting personnels are courteous but Ms Ila,standout as she was friendly and forwa
Stayed in March 2024
Reviewed: April 1, 2024
Nurashikin
SingaporeBreakfast buffet spread could be better. Quite pricey for hotel without in-room service.
Location was good. Hotel and facilities were clean and well-maintained. Staff were nice.
Stayed in March 2024
Reviewed: March 30, 2024
Nurul
SingaporeNice place n food👍
Stayed in March 2024
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