Food was amazing!! Stay was comfortable and staff were nice.

Stayed in May 2024

None

Dinner was superb

Stayed in May 2024

The staffs could have cleaned the room more prior to arrival. Found dead insects around dusty corners of the room.

The location of the hotel is convenient with lots of stores and cafes nearby and also within a stone's throw of Cenang Beach. The staffs were helpful and polite. The size of the room is adequate for a family of 4 comprising of kids. The complimentary drinks in the fridge is a plus too as most hotels nowadays do not provide that anymore. The breakfast spread was awesome! Also the most fascinating thing about the room was the water pressure from the shower! It makes showering a delight after a sweaty day outdoors.

Stayed in May 2024

Great amenities, friendly staff, comfortable stay

Stayed in May 2024

Unable to control or manually operate the Air conditioning in room - and required staff intervention twice to reset the system.

Newness of the hotel, staff very helpful.

Stayed in May 2024

Pool bar shut early and the main bar wasn’t very busy

Nice pool and a short walk from the beach

Stayed in May 2024

A little far from the shops and restaurants in Pentai Chenang.

A great hotel with modern facilities. Good breakfast.

Stayed in May 2024

Stay was perfect staff was friendly .all facilities are provided and i like the breakfast.

Stayed in May 2024

Nothing

Friendly staff, excellent sevice, spacious rooms and perfect pool

Stayed in May 2024

Everything was outstanding, the service, the food, great location, beautiful hotel.

Stayed in May 2024

Located a bit out of the way (20 minute walk from Pantai Chennai). Hotel in need of updating, room overlooked a roof covered in artificial grass that is a bit of an eyesore and in need of repair/replacing. Room (505) was large but walls were heavily marked and stained which is not the standard I expect from a Marriott hotel. Furniture around the pool also looked quite tired/worn and part of the pool was taped off due to missing tiles. Quite noisy during the day due to maintenance work being carried out in the room next to us, which the hotel only told us about after we had queried with reception. Lack of English speaking TV channels, would expect Netflix to be availability in a hotel of this standard. Issues experienced on check in when we were asked to pay for our booking even though payment had been made to Booking.com at time of booking (3 months prior to staying). The issue was resolved after the hotel took a photo of my payment confirmations on the booking.com app and proof of payment on my banking app,which was not a great start to our stay.

The staff were very friendly and helpful. Breakfast provided a wide variety of choice and was all of a high quality/standard. Very comfortable bed. The rooms are a good size and we liked having sun loungers on our balcony. The bathrooms are lovely and a very good size with lots of built in storage and quality toiletries provided. Nice beach 5 minutes walk away. Hotel car service was very good and reasonably priced. We used this service to go back to the airport and our driver Azam was very friendly and professional.

Stayed in April 2024

NA

Location / view / clean / friendly staff

Stayed in May 2024

The availability of the meal in breakfast can be improved, it was not comfortable waiting for 10-15 minutes while the fruits, vegetables and some other is brought.

Good location, close to the beach and to necessary facilities. Modern rooms, good swimming pool. Very friendly and helpful staff.

Stayed in April 2024

Nil

Location

Stayed in April 2024

Good ! Comfort and Clean

Stayed in April 2024

None

I booked seaview rooms and the view was fascinating. The color harmony between green islands and blue ocean creates beautiful contrasts and consonances. Staff were very helpful, smiling all the time. Thanks to Sarah and all resturant staff who found my lost sunglasses. The breakfast was great with several varieties. I’ll definitely rate the hotel as “fabulous”.

Stayed in April 2024

air-cond was not function well

breakfast was great with many choice

Stayed in April 2024

There’s nothing to say to he honest..just not very near to beach

View for room was good..clean and big room.. new hotel..breakfast was very good

Stayed in April 2024

Large hotel with approximately 200 rooms . No outside space other than a swimming pool in the 3rd floor with very few subbed. Beach a 5-10 min walk away

Extremely comfortable beds in lovely a spacious room. Breakfast was excellent with large selection of all types of food and served by friendly staff

Stayed in March 2024

Wished that there were a shower cady in the bathroom to place some of our personal containers of shampoo, face wash etc. Some of the sheltered parking was reserved with cones without anyone parking in sight would have appreciated that they indicated the purpose of reserved or release especially on crowded nights.

All the staff were really friendly and ready to assist when we need it. We were upgraded by surprise as we hope to stay near our family friends and also we were on a babymoon. They took effort to decorate the room even with simple balloons and folded towels in 2 different animals. Also we greatly appreciated the self help minibar with the cold drinks during the heatwave stay we had. Choice of breakfast was also a great spread and love that they indicate high traffic or low traffic on the breakfast timings.

Stayed in March 2024

Lack of Indian food, hardly anything for vegetarians to eat at buffet breakfast/on order

Stayed in March 2024

You can hear noise from the alley when people talk too loud, but that's not really a deal breaker.

Amazing view of sunset every evening. Really good breakfast.

Stayed in April 2024

Not by the beach although buggy access was given to Pantai Tengah (not as good as Chenang); wish the game room opens later than 6pm. Also, they should have like a clubhouse level accessible to people who stay at suites

Room was fantastic, breakfast was good, pool was great;

Stayed in March 2024

Need more sun loungers, and breakfast was ok.

Excellent hotel, super staff.

Stayed in March 2024