Carretera Los Saucos Valle De Bravo KM 3.5, 51200 Valle de Bravo, Mexico
#8 of 48 hotels in Valle de Bravo
Guests' ChoiceBased on 49 hotel reviews
9.0Cleanliness
9.3
Comfort
9.5
Location
9.3
Facilities
9.3
Staff
9.1
Value for money
8.2
Free Wifi
7.6
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: May 15, 2024
Gianina
United KingdomThe bath water wasn't hot. Booked the room for the bath. Disappointed.
Everything good except the bath water temperature
Stayed in April 2024
Reviewed: May 7, 2024
Sabine
NetherlandsIt's a spa hotel and they play in the restaurant from 8am in the morning very hard dark techno music which made us very anxious. NOT relaxing at all. They seem to do it every day. TERRIBLE! We booked at 2 arrow and Bow and the staff arrived 2.25, almost half an hour late. Also, we asked for a mattress on our bed at the pool, and we had to wait 45 minutes for them...
They are very eco, don't use single use plastic. A lot of their food is farm to table, and the room is incredible. Very peaceful and many things to do, best hotel in the neigbourhood for sure
Stayed in May 2024
Reviewed: November 28, 2023
Cecilia
MexicoBeauty, Nature, landscape
Stayed in November 2023
Reviewed: June 18, 2023
Cecilia
Mexicoi love this place, its beautiful, relaxing, surounded by nature, good food and very good service
Stayed in May 2023
Reviewed: March 28, 2023
Cecilia
Mexicothe forest and restaurant
Stayed in March 2023
Reviewed: March 27, 2023
Irma
Mexicoall about the property was good
because all is wonderful
Stayed in March 2023
Reviewed: March 24, 2023
Gabriela
MexicoThe spa is spectacular! Love it. The whole experience was great!
Stayed in February 2023
Reviewed: January 3, 2023
Martinez
MexicoActivities were not included
Very cosy place and really good to have relax and fun
Stayed in January 2023
Reviewed: July 2, 2022
John
United States of AmericaThe Casa Rodavento was great , we moved from the hotel with the spa out of the town center and moved to the town hotel and loved it
Stayed in July 2022
Reviewed: February 10, 2022
Mark-edward
United States of AmericaMy reservation change fee was costly.
The serene forest feel of the property was sublime.
Stayed in February 2022
Reviewed: February 8, 2022
Renaud83
MexicoOne receptionist was rude and not servicial at all. The lake is a little bit dirty. Food could be better
Beautiful place in the middle of nature. Rooms are nice and cozy with a chimney.
Stayed in December 2021
Reviewed: January 18, 2022
Jarin
United States of AmericaNothing.
Superb facilities. Excellent food. Great service. Well organized activities. A true family experience. Felt like going to camp—in the best possible sense.
Stayed in December 2021
Reviewed: October 25, 2021
Cynthia
MexicoGiven the prices, I think service could improve at reception, helping with luggage at the parking, etc.
amazing place, great energy.
Stayed in October 2021
Reviewed: August 14, 2021
Said
MexicoThis is one of the best places to be in Valle de Bravo. The room was amazing, facilities were beautiful and the service during the entire weekend was perfect. On Sundays, lots of people that are not staying in the hotel goes to spend the day. So I recommend you to take breakfast really early or to go outside and have breakfast elsewhere.
Stayed in July 2021
Reviewed: August 3, 2021
Tomas
MexicoPrice
Everything, facilities, spa, services, food, room,.
Stayed in June 2021
Reviewed: September 7, 2023
Rodrigo
Mexicono hot water in room
increíble and great kids club. princing could be better for guest staying in hotel
Stayed in September 2023
Reviewed: January 23, 2023
Karina
MexicoI was surprised to find such problems in this level of the hotel: no one speaks English. And also difficulties with paying with a foreign card. The Spa is very cold to enjoy it. Masseur with cold hands in jacket and boots when you are naked on the massage table 🤷🏼♀️
Stayed in January 2023
Reviewed: December 24, 2021
Georgina
United States of AmericaOnce you go down to lobby area and restaurants music is loud and not appropriate to the environment
Nice natural environment Cosy cabanas Clean
Stayed in December 2021
Reviewed: July 11, 2021
Alexander
MexicoNo privacy our room's terrace was the view of another’s room and had one of the forest paths next to us so it wasn’t private at all. A lot of kids screaming. Slow service. Even at the spa you hear kids screaming.
It has the most beautiful spa.
Stayed in July 2021
Reviewed: June 8, 2021
Anonymous
MexicoStaff overall is rude. Had one od the worst welcomes. Overall bad service.
Location is beautiful and facilities too.
Stayed in June 2021
Reviewed: March 24, 2024
Fabio
MexicoThere are no comments available for this review
Stayed in March 2024
Reviewed: February 11, 2024
Roberto
MexicoThere are no comments available for this review
Stayed in February 2024
Reviewed: October 8, 2023
Gora
MexicoThere are no comments available for this review
Stayed in September 2023
Reviewed: September 25, 2023
Tatiana
MexicoThere are no comments available for this review
Stayed in September 2023
Showing 1 - 25
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