Skip to main content
  1. Hotel reviews homepage
  2. Mexico hotel reviews
  3. State of Puebla hotel reviews
  4. Puebla hotel reviews
  5. Reviews of Milo Collection Hotel

Reviews of Milo Collection Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Avenida 11 Oriente 205, Puebla Centro, 72000 Puebla, Mexico

#12 of 154 hotels in Puebla

Guests' Choice

Review Score

Based on 102 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.3

  • Facilities

    9.3

  • Staff

    9.6

  • Value for money

    9.0

  • Free Wifi

    8.2

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: May 6, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 2 nights

    This hotel is beautiful. The roof top, exquisite. Loved everything about it.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    10
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Beautiful spot and hotel

    Stayed in April 2024

  • Reviewed: April 13, 2024

    10
    Lovely and comfortable hotel in the heart of Puebla with attentive staff. I’m so glad we ventured out of Mexico City to
    • Leisure trip
    • Group
    • Presidential Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    A nicely restored building with excellent staff, great location and lovely rooftop terrace for breakfast.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast.

    The room was amazing. Very clean, comfortable beds and excellent decor.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    10
    Such an amazing property and staff!
    • Leisure trip
    • Family with young children
    • Presidential Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Absolutely beautiful

    Stayed in March 2024

  • Reviewed: February 16, 2024

    9.0
    Luxurious sensation!
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Just something to be mindful of (it’s not a real issue, but good to be aware): it takes a minute or two for hot water to come on in the shower. Also, while the toilet is situated behind a partition, a gap at the ceiling allows light and sounds to flow into the room which could wake the other person up at night (and depending on how close you are with the person you are traveling with, could get a little awkward).

    Beautifully renovated and HUGE room with one of the most amazing beds I’ve ever slept in. Our stay here was so comfortable. The inner courtyard is also very pretty. Shower was also enormous and I appreciated having two sinks in the bathroom. It all felt very luxurious. The location is good, at the edge of Puebla’s historic center and maybe a 10 minute pleasant walk to the Zócalo. Friendly staff who speak a little English which was helpful for us. I would wholeheartedly recommend to stay here.

    Stayed in February 2024

  • Reviewed: January 26, 2024

    10
    Excellent all around
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    Great location, friendly staff love the fusion of an old building with a modern touch.

    Stayed in December 2023

  • Reviewed: January 17, 2024

    10
    It was short but sweet. Everyone was incredibly friendly, helpful and extremely informative. We had the pleasure to lear
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    It was beautiful - From the room to the the lobby and roof deck it was very well appointed. I also have to note that the beds were extremely comfortable! I highly recommend you stay here in your next trip to Puebla!

    Stayed in January 2024

  • Reviewed: January 16, 2024

    10
    Excellent stay, staff so friendly and helpful!
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The staff were very friendly and attentive.

    Stayed in January 2024

  • Reviewed: January 7, 2024

    10
    We requested a late check-out and they charged us 300 pesos for one hour, it was a bit expensive.
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Was perfect

    Location, staff service and the rooms are super cute and cozy

    Stayed in December 2023

  • Reviewed: January 4, 2024

    10
    Beautiful property with old world charm
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    I liked everything

    This property was incredible. The beds were extremely comfortable and the rooms were clean and had a 5 star feel. Staff were incredibly friendly and helpful. The charm of the place is unmatched.

    Stayed in December 2023

  • Reviewed: December 23, 2023

    10
    Super stylish hotel, ideal for a couple of nights in the wonderful Puebla. would highly recommend staying here.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    breakfast was included which was a shame as she rooftop area would’ve been ideal.

    Fabulous boutique hotel a 5 min walk to the main square. Amazing beds, roof top bar & great staff.

    Stayed in December 2023

  • Reviewed: December 18, 2023

    10
    This must be the best accommodation in Puebla!
    • Leisure trip
    • Group
    • Presidential Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff are so friendly and accommodating. The room (presidential suite) was lovely, spacious and clean. An excellent restaurant is just around the corner. There is plenty of shopping and experiences in the area that are walkable.

    Stayed in November 2023

  • Reviewed: November 25, 2023

    10
    Beautiful boutique hotel with excellent service
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Decor and location

    Stayed in November 2023

  • Reviewed: November 15, 2023

    10
    Beautiful, sympathetically renovated property
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    Amazing property and staff were exceptionally welcoming and helpful. The views from the roof terrace are outstanding. Very well located for all the sights and good restaurants. The only disappointment is we only stayed for one night.

    Stayed in November 2023

  • Reviewed: November 14, 2023

    10
    Comfortable stay in beautiful space
    • Leisure trip
    • Family with young children
    • Presidential Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Only minor dislike is floors were dusty from doors being left open while cleaning - led to dirty feet!

    Beautiful hotel, very spacious room. We stayed in one of the suites and it was very comfortable & useful for our family of 4. Bathroom was spacious and well laid out. Staff was friendly and helpful. Good location, walking distance from everything in the center of town. Parking came with a small extra cost but was easy to manage.

    Stayed in November 2023

  • Reviewed: November 12, 2023

    8.0
    Comfortable stay in a stylish property
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    To claim as 5-star, would expect housekeeping keeps a consistent standard of supplies but sometimes they skip replenishment of all supplies.

    Spacious room, convenient location, supplies in the room including facial tissues and slippers which may not be available in many other hotels we stayed in Mexico. But best is their staff, Eric is extremely helpful and professional.

    Stayed in November 2023

  • Reviewed: November 11, 2023

    10
    Our stay at Milo was memorial!
    • Leisure trip
    • Couple
    • Presidential Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    The room, the clean facilities, and the decor.

    Our room was spacious and beautiful. The staff was friendly and helpful.

    Stayed in November 2023

  • Reviewed: November 6, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Superior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location, just blocks from the Zócalo, and close to restaurants. One block from the excellent Amparo Museum. And the staff was very helpful.

    Stayed in November 2023

  • Reviewed: October 26, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Good location not too far from the zocalo and nice restaurants. Bed was super comfy. Loved the truffels they left everyday.

    Stayed in October 2023

  • Reviewed: October 4, 2023

    10
    Loved it!!
    • Leisure trip
    • Couple
    • Presidential Suite
    • Stayed 2 nights

    Although you don't have parking. We did not worry at all as your employees were able to keep an eye of our car and pay parking when they saw payment was needed. They went beyond my expectations! Thank you! We had a great stay!!

    We did not have breakfast there. We loved the facility and all employees do an exceptional job!! Super friendly and super helpful. They really care of the people that stay in the hotel. I was so impressed with the service that at some point I thought one of the ladies was one of the owners. She later explained that she was an employee. Good job to the owners, you guys got the best people working for you. Reward them for such a great job and they will be loyal to you always :)

    Stayed in September 2023

  • Reviewed: September 28, 2023

    10
    Magnificent
    • Leisure trip
    • Family with young children
    • Presidential Suite
    • Stayed 1 night
    • Submitted from a mobile device

    NA

    Everything

    Stayed in September 2023

  • Reviewed: September 24, 2023

    10
    Beautiful boutique hotel with excellent service
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Shower temperature was a bit iffy the first night but it all worked out.

    Great location. Beautifully retrofitted hotel in a historical building. Staff were amazing and helpful. Enjoyed breakfast and sunset on the rooftop patio.

    Stayed in September 2023

  • Reviewed: September 23, 2023

    10
    Peaceful & perfect location
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    No issues.

    The location is perfect. Located a couple of blocks away from the main plaza. It is a small but beautiful and tranquil hotel. I would definitely stay here again.

    Stayed in September 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!