Avenida 11 Oriente 205, Puebla Centro, 72000 Puebla, Mexico
#12 of 154 hotels in Puebla
Guests' ChoiceBased on 102 hotel reviews
9.3Cleanliness
9.5
Comfort
9.5
Location
9.3
Facilities
9.3
Staff
9.6
Value for money
9.0
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Sue
United States of AmericaThis hotel is beautiful. The roof top, exquisite. Loved everything about it.
Stayed in April 2024
Reviewed: April 29, 2024
Setareh
United States of AmericaBeautiful spot and hotel
Stayed in April 2024
Reviewed: April 13, 2024
Jennifer
United States of AmericaA nicely restored building with excellent staff, great location and lovely rooftop terrace for breakfast.
Stayed in April 2024
Reviewed: April 1, 2024
Fernando
United KingdomThe breakfast.
The room was amazing. Very clean, comfortable beds and excellent decor.
Stayed in March 2024
Reviewed: March 8, 2024
Gregory
United States of AmericaAbsolutely beautiful
Stayed in March 2024
Reviewed: February 16, 2024
Evelien
NetherlandsJust something to be mindful of (it’s not a real issue, but good to be aware): it takes a minute or two for hot water to come on in the shower. Also, while the toilet is situated behind a partition, a gap at the ceiling allows light and sounds to flow into the room which could wake the other person up at night (and depending on how close you are with the person you are traveling with, could get a little awkward).
Beautifully renovated and HUGE room with one of the most amazing beds I’ve ever slept in. Our stay here was so comfortable. The inner courtyard is also very pretty. Shower was also enormous and I appreciated having two sinks in the bathroom. It all felt very luxurious. The location is good, at the edge of Puebla’s historic center and maybe a 10 minute pleasant walk to the Zócalo. Friendly staff who speak a little English which was helpful for us. I would wholeheartedly recommend to stay here.
Stayed in February 2024
Reviewed: January 26, 2024
Angel
United States of AmericaN/A
Great location, friendly staff love the fusion of an old building with a modern touch.
Stayed in December 2023
Reviewed: January 17, 2024
Daya
United States of AmericaIt was beautiful - From the room to the the lobby and roof deck it was very well appointed. I also have to note that the beds were extremely comfortable! I highly recommend you stay here in your next trip to Puebla!
Stayed in January 2024
Reviewed: January 16, 2024
Sarah
United KingdomThe staff were very friendly and attentive.
Stayed in January 2024
Reviewed: January 7, 2024
Carolina
MexicoWas perfect
Location, staff service and the rooms are super cute and cozy
Stayed in December 2023
Reviewed: January 4, 2024
Michael
United States of AmericaI liked everything
This property was incredible. The beds were extremely comfortable and the rooms were clean and had a 5 star feel. Staff were incredibly friendly and helpful. The charm of the place is unmatched.
Stayed in December 2023
Reviewed: December 23, 2023
Anna
United Kingdombreakfast was included which was a shame as she rooftop area would’ve been ideal.
Fabulous boutique hotel a 5 min walk to the main square. Amazing beds, roof top bar & great staff.
Stayed in December 2023
Reviewed: December 18, 2023
Sharry
United States of AmericaThe staff are so friendly and accommodating. The room (presidential suite) was lovely, spacious and clean. An excellent restaurant is just around the corner. There is plenty of shopping and experiences in the area that are walkable.
Stayed in November 2023
Reviewed: November 25, 2023
Laura
United States of AmericaDecor and location
Stayed in November 2023
Reviewed: November 15, 2023
Paul
United KingdomNothing.
Amazing property and staff were exceptionally welcoming and helpful. The views from the roof terrace are outstanding. Very well located for all the sights and good restaurants. The only disappointment is we only stayed for one night.
Stayed in November 2023
Reviewed: November 14, 2023
Gwynedd
United States of AmericaOnly minor dislike is floors were dusty from doors being left open while cleaning - led to dirty feet!
Beautiful hotel, very spacious room. We stayed in one of the suites and it was very comfortable & useful for our family of 4. Bathroom was spacious and well laid out. Staff was friendly and helpful. Good location, walking distance from everything in the center of town. Parking came with a small extra cost but was easy to manage.
Stayed in November 2023
Reviewed: November 12, 2023
Chor
Hong KongTo claim as 5-star, would expect housekeeping keeps a consistent standard of supplies but sometimes they skip replenishment of all supplies.
Spacious room, convenient location, supplies in the room including facial tissues and slippers which may not be available in many other hotels we stayed in Mexico. But best is their staff, Eric is extremely helpful and professional.
Stayed in November 2023
Reviewed: November 11, 2023
Karla
United States of AmericaThe room, the clean facilities, and the decor.
Our room was spacious and beautiful. The staff was friendly and helpful.
Stayed in November 2023
Reviewed: November 6, 2023
Joem
United States of AmericaGreat location, just blocks from the Zócalo, and close to restaurants. One block from the excellent Amparo Museum. And the staff was very helpful.
Stayed in November 2023
Reviewed: October 26, 2023
Mindee
NetherlandsGood location not too far from the zocalo and nice restaurants. Bed was super comfy. Loved the truffels they left everyday.
Stayed in October 2023
Reviewed: October 4, 2023
Alfonso
United States of AmericaAlthough you don't have parking. We did not worry at all as your employees were able to keep an eye of our car and pay parking when they saw payment was needed. They went beyond my expectations! Thank you! We had a great stay!!
We did not have breakfast there. We loved the facility and all employees do an exceptional job!! Super friendly and super helpful. They really care of the people that stay in the hotel. I was so impressed with the service that at some point I thought one of the ladies was one of the owners. She later explained that she was an employee. Good job to the owners, you guys got the best people working for you. Reward them for such a great job and they will be loyal to you always :)
Stayed in September 2023
Reviewed: September 28, 2023
Bruno
MexicoNA
Everything
Stayed in September 2023
Reviewed: September 24, 2023
Josephine
CanadaShower temperature was a bit iffy the first night but it all worked out.
Great location. Beautifully retrofitted hotel in a historical building. Staff were amazing and helpful. Enjoyed breakfast and sunset on the rooftop patio.
Stayed in September 2023
Reviewed: September 23, 2023
Lupita
United States of AmericaNo issues.
The location is perfect. Located a couple of blocks away from the main plaza. It is a small but beautiful and tranquil hotel. I would definitely stay here again.
Stayed in September 2023
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