The noise from the ajoining room both nights was a problem.

The staff was very helpful. The food and drinks in the restaurant was excellent.

Stayed in April 2024

The food was just so so. Nothing special. The cheeseburger was a frozen patty that was lack luster! The margarita and Paloma were made with Fresca! Not what we were expecting!

The resort is beautiful with a nice pool away from city and crowds of the Golden Zone of Mazatlan. This does make it more isolated for activities though...depends on what you are looking for.

Stayed in April 2024

The location is pretty isolated from any town or other restaraunts, shops, etc..

We were ready for a comfortable and quite resort experience after coming from a busy urban area in Puerto Vallarta. The food was good. Staff was very friendly.

Stayed in March 2024

Not booking a longer stay, had no clue I would fall in love with the Resort, staff and beach!

I was impressed on the beauty, cleaningness, staff attention and hospitality. everyone so efficient and kind.

Stayed in March 2024

It was right on the beach , everyone was so kind, Very beautiful place.

Stayed in February 2024

No coffee maker in the room 🙁 No tienen cafetera en el cuarto para tomar tu cafecito en la mañas

The ocean view, Room very clean and the very friendly staff. La vista, el cuarto muy limpio y quienes te atienden todos muy amables y atentos.

Stayed in December 2023

In the room was thing that doesn’t work properly ir broken and no fridge.

Very quiet , far from the city , small place , etc

Stayed in October 2023

The hotel didn't offer ice, but the room was equipped with a mini refrigerator. There area has a lot of bugs and I was bitten a lot. Bug spray would have helped if I remembered to bring some lol

The room was nice and comfortable with a great view. It was equipped with everything that you need to have a nice and comfortable stay. The staff was very nice and helpful with everything. The restaurant in the hotel is nice and serves a variety of different cuisines depending on the day. The first day they were serving Asian and the second day they were serving Italian. The food and drinks were excellent. Also, there is a nice restaurant at the Golf Course Club House with great food as well ( Restaurant La Paloma). The area was nice and quiet away for the upbeat area of Mazatlán, but there is a small market on the premises to take care of your basic needs. The location is roughly 40 minutes from the Malecon by car, but if you wish to take a river taxi and uber you can get there in about 20 minutes. The area has a lot of bugs so pack bug spray.

Stayed in October 2023

Sin comentario

La Playa

Stayed in July 2023

Ants on the room

Location

Stayed in August 2023

the gorgeous pool and the food! presentation was excellent and it tasted as good as it looked.

Stayed in May 2023

it was beautiful! the hotel was very nice and quiet!

Stayed in March 2023

some of the stuff didn’t help with some request

beautiful and clean really relaxing

Stayed in March 2023

Better signage to get to the hotel perhaps lighted for finding the hotel at night

Everything

Stayed in February 2023

Not good customer service

location and infrastructure

Stayed in January 2023

Most of the photos you show on your site are of Estrella del Mar, not of Las Villas, which is where I was staying. That disappointed me.

The staff was wonderful. I learned everyone's name and they knew mine. Every day someonevwould greet me with my Spanish nickname, Evita.

Stayed in September 2022

beautiful property and amazing view. we love that it was beachfront

Stayed in March 2022

Buffet only in main hotel no room service No beach amenities wetsuit boogie boards fins

Staff was exceptional Not crowded great beachfront location

Stayed in April 2022

Toilet was not working properly. Check in/check out a little slow.

Right on the beach, several restaurants to choose from, quite and relaxing.

Stayed in April 2022

all good, just received a cold breakfast at la Paloma, we didn’t send the plate back because we were starving but cold eggs and cold waffles are not great

very quiet and relaxing, staff was super polite.

Stayed in April 2022

hard to find

very clean and comfortable

Stayed in April 2022

Not having a souvenir store with some kids stuff. Other than that (and quite honestly it wasn't that important) everything was fantastic

It's was a while since I found a place with so high level of cuisine, customer satisfaction, facilities, service oriented and relaxing all in one place. The staff is phenomenal in all ways and the facilites are a mix or cozy and luxury at the same time. From the person that receives you in the front gate to everyone in the hotel is just exactly what you need if you're looking for relax time and family time.

Stayed in March 2022

When I booked my room, breakfast was included but, they denied it I was told is not included 😌

Everything looks great, only problem they didn’t honor my free breakfast

Stayed in March 2022

The hotel is a bit far from the city center of Mazatlan.

All the staff were friendly and kind.

Stayed in January 2022