Everything

The place is beautiful in a very nice spot of Zipolite

Stayed in May 2024

Nothing the property could do ! But it’s quite frustrating you can’t swim in the ocean - my entire 8 days , it was unsafe to swim beyond knee height in the water .

Perfect holiday location and hotel I loved my holiday and the amazing staff and many wonderful friends I met at the hotel . A true beach holiday !

Stayed in May 2024

Everything was perfect. We've got an update and loved every minute there. Food is delicious, the personal super friendly and mindful. You can start your day with yoga and chill at the beach. Really great stay!

Stayed in April 2024

Noisy and smelly by the pool. They don’t serve coconut water or kombucha.

Great location Creative design

Stayed in May 2024

Prices for food in a very mediocre restaurant were too high. Juice is good in the morning, but everything here is pretty much double or triple what you pay anywhere else.

Private Beach is great, view excellent and fantastic service. Nice folk at front desk and housekeeping does a good job. Cant beat the location right in the sand. Comfy beds!

Stayed in May 2024

Nothing

Everything!

Stayed in May 2024

Very clean, everyone was very friendly. Very relaxing place

Stayed in May 2024

The staff was incredibly accommodating and we loved being back (this is our 3rd visit in the last 5 years). They maintain the cabañas really well and they are comfortable despite being rustic.

Stayed in March 2024

Sometimes the restaurant waitlist is a bit crowded, maybe there should be some kind of preference for guests.

We loved everything about it! Excellent service and location, very clean, staff super polite and helpful.

Stayed in March 2024

amazing place feel like paradise it a secret jewel

Stayed in March 2024

Nothing

Location spectacular and right on the beach. Wonderful ambience - lush gardens and vegetation- loved the pool

Stayed in February 2024

Nothing!

Everything was great! The location was beautiful and peaceful. The room was clean and well-appointed with a nice, private outdoor space attached. The morning yoga classes were so lovely and supportive, as were the couple's massages we got in the spa. The ambiance in the restaurant was impeccable, perfect place to relax and take in the ocean breeze!

Stayed in February 2024

That they don’t either just include breakfast for the higher rate you are paying or include yoga vs having to pay for everything separately. But besides that is it fantastic. Would come back anytime

Beautiful boho vibe hotel on the beach with beautiful quiet, private location excellent restaurant, facilities attention to detail and yoga studio. So relaxing. The staff were great also. Little bit strange that breakfast is not included but

Stayed in February 2024

Wish there'd been a small grid in my room.

My room was great -- very comfortable bed, nice balcony, great water pressure in the shower. Would've appreciated a small chest-of-drawers/dresser for clothes, and a small refrigerator. Meals at the restaurant were delicious and the service was fantastic.

Stayed in January 2024

The internet / wifi was awful and I would have liked a tv in the room.

Brilliant location on the beach. Really friendly staff helped me arrange a cab to and from the airport via whatsapp. The restaurant was really good.

Stayed in January 2024

Everything was incredible

The best hotel in zipolite. Right in the water.. perfect combo of comfort and chill on the beach Great restaurant. Superb service.

Stayed in February 2024

Location,restaurant

Stayed in February 2024

Sewer gas was coming from the overfilled septic system and into our cabana. Workers were constantly uncovering the tanks and pumping, adding to the foul smells. The room was rustic and charming; however, given the climate (hot and humid), better or additional fans should be provided to help guests rest better at night. Also, additional lighting would be a big plus — it was nearly impossible to see yourself shaving in the bathroom mirror. :+)

Beautiful setting, well-run property, excellent housekeeping and fantastic restaurant.

Stayed in January 2024

Help and directions to get there.

General ambience and high standards

Stayed in January 2024

There was really nothing at all I did not like about El Alquimista. I felt completely taken care of, the staff was informative, kind, helpful, and non-intrusive. In some ways, it was like staying with family. I made many friends both at the property and from Zipolite and in the nearby towns. I love this part of Mexico for a getaway. If you're looking for a rowdy, loud, "party" atmosphere, book one of the other properties close by. If you are like me, and prefer a calm, quiet, zen-like experience, El Alquimista is where you should stay. You can always take a short walk over to one of the other properties to join the revelry and party atmosphere. For me, it was perfect. I always knew when I was done with that kind of experience, I could return to El Alquimista and decompress from it all.

The management and staff are amazing, and the property is beautiful and peaceful. This was my third stay in Zipolite, and I always return to El Alquimista. I have a very demanding, stressful life, so this trip was for my birthday. There are many reasons I returned. First off, when I booked, I called to request the same room I was in during my first visit, and the staff accommodated me without any problems, concerns, and issues - It's stunning. Secondly, I ran into some problems with my bank, so I was not able to pay in full at check-in. The staff understood, invited me to relax, and told me we would resolve it. I was able to pay in full using an alternative processor three days in. Never was I questioned, hounded for payment, or bothered about settling my balance during my stay. On the contrary, I was always greeted with a smile, immense courtesy, and an attitude of "you are here to relax and enjoy yourself - all will be well." And it was. I even wrote a letter to the manager to let the entire staff know that I appreciated each and every one of them--they put my value as a person and my need to relax above the business matter. I doubt I would have received that kind of care and support at most hotel properties. They are amazing, and it's a wonderful place to get away. I couldn't give a higher recommendation. If you're looking for peace and quiet, outstanding service and care, beautiful surroundings, and amazing food - look no further. Book today!

Stayed in October 2023

They don’t have enough sun beds for each hotel guest

Clean large and beautifully decorated rooms, great beach bar and beautiful sunset spot.

Stayed in January 2024

Beautiful location, lovely rooms and views, impeccably designed

Stayed in January 2024

Nothing - it was the ideal propertyl

The property is the best in Zipolite. Quiet at night, great restaurant, helpful and friendly staff, and gorgeous beach that's the perfect place for swimming. We also enjoyed the yoga classes every morning.

Stayed in December 2023

High prices

Beautiful spaces. Safe in the bedroom, great amenities and shower rain experience outdoors surrounded by nature. Quick access to the beachfront. Privacy. Candlelit stone at the beachfront the evenings. The staff is super kind

Stayed in November 2023