Av. Playa Gaviotas 214, 82110 Mazatlán, Mexico
#4 of 89 hotels in Mazatlán
Guests' ChoiceBased on 80 hotel reviews
9.1Cleanliness
9.3
Comfort
9.2
Location
9.4
Facilities
9.0
Staff
9.2
Value for money
8.6
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 4, 2024
Xochitl
MexicoBreakfast
Ubication
Stayed in April 2024
Reviewed: April 25, 2024
Ernesto
MexicoRestaurant
Location
Stayed in April 2024
Reviewed: April 23, 2024
Linda
MexicoNo está tan accesible para ir ala playa
La vista
Stayed in April 2024
Reviewed: April 6, 2024
Pacheco
United States of AmericaOverall everything good
Good
Stayed in April 2024
Reviewed: March 17, 2024
Hakala
United States of AmericaNothing, but with world wide water shortages, wonder why the water pressure and flow is so high. Does not set a good ECO example.
Location, extremely friendly, helpful staff everwhere.
Stayed in March 2024
Reviewed: February 14, 2024
Ana
United States of AmericaYou did not book my stay! I had issues with your confirmation provided therefore I had to pay much more than what I had confirmed through your website. “Booking.com”
I loved the view and the cleanliness over all the property!
Stayed in February 2024
Reviewed: February 6, 2024
Mary
United States of AmericaThe water in shower and sink took a long time to get hot. We wasted too much water that way. We never figured out how to keep a secure WiFi. Once we left the building and turned off WiFi we got an unsecured network when we returned to the hotel. We got help twice but gave up after that.
The pool was superb; I’m a lap swimmer and liked the white markers that formed a lane! We used and appreciated the daily bottled water for both of us. The staff was responsive and helpful whenever we asked.
Stayed in February 2024
Reviewed: January 18, 2024
Julio
United States of AmericaLong wait at the elevator, seemed like only one elevator was working at the time of my stay
Stayed in January 2024
Reviewed: January 2, 2024
Karl
United States of Americathe reserved room was not available, HVAC issues, it's December, no need for AC and After 30 plus years, one doesn't find heat offered in resorts.
Typical Mexican resort buffet food, only fresh cooked offerings were eggs/ omelets.
Stayed in January 2024
Reviewed: November 11, 2023
Jose
United States of AmericaClean,view service with the personal.
Everything was excellent
Stayed in October 2023
Reviewed: October 21, 2023
Medina
MexicoVery clean
Stayed in September 2023
Reviewed: October 7, 2023
Marco
Mexicoone elevator wasn't working, and the other two was very slow.
Hotel is beautiful, all looks new, staff is friendly. Pool temperature is perfect. Service and drinks at the wet pool are excellent!
Stayed in October 2023
Reviewed: September 25, 2023
Cecilia
United States of AmericaPeaceful, close to everything, breakfast was great, rooms were very clean.
Stayed in July 2023
Reviewed: September 5, 2023
Arnulfo
United States of AmericaYoust that they don’t lend you chairs for you to stay at beach or tables you have rent then
Good valet housekeeping it’s great
Stayed in September 2023
Reviewed: August 16, 2023
Burgos
United States of AmericaIf you open the balcony door the mirrors fog up and the floor feel wet
Everything was clean all the employees are nice
Stayed in July 2023
Reviewed: June 29, 2023
Tatiana
United States of AmericaDidnt like that the pool closes at 8 pm specially with the heat there was of 95°
Everything was clean n everybody was super friendly
Stayed in June 2023
Reviewed: June 26, 2023
George
United States of AmericaMinor problems with the door locks
Location
Stayed in June 2023
Reviewed: June 23, 2023
Pena
United States of AmericaNo coolers allowed in poll area.
Very clean and hospitable.
Stayed in June 2023
Reviewed: May 10, 2023
Russell
United States of AmericaService
Stayed in April 2023
Reviewed: May 7, 2023
Mike
United States of Americait is located right in the middle of everything you could walk to the beach and the clubs . friendly staff
Stayed in May 2023
Reviewed: April 23, 2023
Theojary
MexicoThe internet is very unstable in my room. I was on 4th floor and no 4G signal also
Breakfast is good but is not worth for the price. Pool is great and warm!!
Stayed in April 2023
Reviewed: April 7, 2023
Grecia
United States of AmericaRestaurant food
Stayed in April 2023
Reviewed: March 24, 2023
Jesus
United States of AmericaThere was a leak by hallway on 5th floor which was on the way to our room
It was real good and excellent service
Stayed in March 2023
Reviewed: March 23, 2023
Steve
United States of Americathat they close the pool at 8pm. and also the outside.
clean and everyone very nice
Stayed in March 2023
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