Av. del Palmar esquina con Blvd Marina Mazatlan 2224, 82103 Mazatlán, Mexico
#14 of 89 hotels in Mazatlán
Guests' ChoiceBased on 22 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
8.3
Facilities
8.9
Staff
8.9
Value for money
8.6
Free Wifi
7.7
Real Bookers. Real stays. Real opinions.
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Showing 1 - 22
Reviewed: April 11, 2024
Steve
United States of AmericaThe breakfast started to look grazed over about 2 hours after the start. Some staff did not look happy, but the ones that counted looked happy and were very helpful.
The place very clean and fairly new. They also had a late check-out time which was good for us on this trip. I didn't use any of the amenities except for Wifi, and breakfast.
Stayed in April 2024
Reviewed: November 23, 2023
Luz
Mexicothe food
Stayed in November 2023
Reviewed: July 17, 2023
Garcia
United States of AmericaI didn't like that that bathroom didn't have a door. There was no privacy
I liked how clean it was. The staff was attentive.
Stayed in July 2023
Reviewed: July 10, 2023
Jorge
MexicoBreakfast could ve better
Comodidad en la habitación
Stayed in July 2023
Reviewed: July 10, 2023
Gutierrez
MexicoI didn't like the fact that the bathroom and shower weren't private. They need to be separated with a solid, non see-through door.
Very organized and clean rooms, as well as the facilities. Good location and good reception.
Stayed in July 2023
Reviewed: May 29, 2023
Jose
United States of Americayes
Stayed in May 2023
Reviewed: March 22, 2023
Lisa
MexicoThe breakfast space was very disorganized, there was no food, and all the tables were dirty and not attended to for over 30 min.
The room was very clean and the bed was comfy.
Stayed in March 2023
Reviewed: July 29, 2023
Graciano
United States of AmericaLies about the bed we were told we would have 3 bed but didn’t have that only 2
Clean and food
Stayed in July 2023
Reviewed: July 18, 2023
Brandon
United States of AmericaPool is a mess. Extremely old. And heated?!?! It’s 104 degrees outside and the pool is heated. Come on. And it is less than 4 feet deep and concrete along edge is broken, tiles inside pool are green from never being scrubbed/brushes.
Rooms are fine. Pretty clean.
Stayed in July 2023
Reviewed: May 26, 2023
Alan
United States of AmericaI visited this property the day before booking to ensure they had an onsite restaurant with room service and was assured all ok.. after booking online and arriving was told the night cook did not show up for work and no food would be available. Four star hotel??? Super disappointing. A search of the area on foot provided sushi or bar food. I did not eat that evening. Following morning was excited to eat the breakfast buffet and get some egg protein -Quoted from the Hotel webpage "There is no better way than to start your day with a delicious and fresh breakfast, that’s why we offer our complimentary American Breakfast, that includes selection of fruits, pastries, bread and its add-ons, cereal, yoghurt, assortment of cold cuts, cheese, vegetables, tortilla chips, eggs at different preparations, refried beans, garnish, salsas, juice, milk, coffee and tea. Everything is prepared at the moment with the best quality and products. Enjoy this complimentary breakfast from Monday to Friday from 06:00 to 10:30 hrs. and on weekends and holidays from 07:00 to 11:00 hrs. We are committed to giving you a great start to your day!" Eggs and refried beans are available for purchase only, no tortuilla chips ever..Four star advertising with two star results. Spoke with the manager and he said the webpage does not say free eggs...complimentary is free!! He comped that for me. Very nice. After finishing the meal proceeded to the pool to relax for a bit before starting travel to USA..was there about ten minutes when construction began..hammers and chisels..gave up went to the room and packed. Then trying to get Uber was hard..four drivers cancelled. fifth finally arrived. It took 35 minutes from initial contact with Uber until a ride actually arrived. All drivers cited the distance from city center and traffic as reason for cancelling. Have a car if you plan to stay here! The Hotel is still under construction and the hallways outside the elevators were very dirty.
New modern facility with comfortable rooms. The waitress in the restaurant was exceptional!
Stayed in May 2023
Reviewed: May 8, 2023
Thomas
United States of Americait was new
Stayed in May 2023
Reviewed: December 2, 2023
Jesus
United States of AmericaThere are no comments available for this review
Stayed in December 2023
Reviewed: November 23, 2023
Fernando
MexicoThere are no comments available for this review
Stayed in October 2023
Reviewed: August 20, 2023
Ariel
MexicoThere are no comments available for this review
Stayed in July 2023
Reviewed: August 15, 2023
Karla
United States of AmericaThere are no comments available for this review
Stayed in August 2023
Reviewed: July 4, 2023
Roxanna
United States of AmericaThere are no comments available for this review
Stayed in July 2023
Reviewed: June 24, 2023
Sara
MexicoThere are no comments available for this review
Stayed in May 2023
Reviewed: May 28, 2023
Mark
United States of AmericaThere are no comments available for this review
Stayed in May 2023
Reviewed: May 13, 2023
Garry
United States of AmericaThere are no comments available for this review
Stayed in May 2023
Reviewed: March 30, 2024
Daril
United States of AmericaThere are no comments available for this review
Stayed in March 2024
Reviewed: April 3, 2023
Jeanne
CanadaThere are no comments available for this review
Stayed in March 2023
Showing 1 - 22
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