Bed was advertised on booking as larger than 2 meters long and as extra large bed. That is important to me, and a reason to choose a property or not. But in actuality the bed was very short. I’m 1.93m and my feet were dangling fully outside of the bed. I had to sleep in a fetal position for five nights. The bed is the most important thing in a hotel. And I feel like this is false advertising, since they explicitly advertise the room with an extra long bed. My complaint about this wasn’t addressed at all during five nights. All communication stopped at that point. There were so many closets, but so little closet space. They were very shallow, so we couldn’t store our bags in them and therefore our room was filled with our bags. Form over function. Breakfast had to be ordered downstairs every day. There’s a phone in the room, but not a menu. This means you have to get up, shower, dress, go down and order. Then they’ll bring the breakfast up after 30 mins. It would be much more relaxing if you could order on a form the night before. On Saturday there was a lot of loud noise from a party nearby. Other nights not. Room was fairly small for the (steep) price. Nowhere near the advertised 51m2. The terrace was large though. Because there is no bar, I was happy there is a stocked minibar. But at this room price they could have included that like many Mexican hotels do. The place has a kitchen and about five people just being there 24 hours a day doing nothing else but opening the door for you and serving breakfast. Why not let them bring drinks and snacks? It must be very boring for them as well to just hang around all day with no other purpose than to open the door when you ring the bell. (You can’t enter on your own). There are just four rooms with five staff members. This feels kind of awkward.

The house is beautiful. It’s amazing. It looks like museum. Very architectural and with art. The room, bathroom and terrace were beautiful. Very tranquil and secluded. Very clean. Turndown service. Delicious breakfast. The location is perfect. I thought it would be a walk to the center, but in actuality it’s in the center, but also close to other cool neighborhoods east and north. Couldn’t be better. Some reviews mention street noise, but this didn’t bother us at all. Yes you can hear some cars driving on the road, but it’s not honking horns or like a highway. The outdoor terrace with the beautiful cactus was a very nice place to relax.

Stayed in May 2024

10/10 all the way. Great neighborhood/location, perfect personnel, incredible room, delicious breakfast, amazing style, super cozy (only 4 rooms). Book it.

Stayed in May 2024

You heard lots of street noise, including music from a wedding until 2am

Very beautifully decorated and nice fresh breakfast. Great central location and the rooms were a good size

Stayed in April 2024

I would have liked not to have to pay for an extra drink at breakfast.

Decor and styling was beautiful - great location although a little noisy.

Stayed in March 2024

The wifi was spotty and my husband had to work during our stay. This made it very difficult for him.

The room was amazingly comfortable. The water pressure in the shower was great. The service was amazing.

Stayed in February 2024

Beautiful design and attention to detail, excellent location, lovely helpful staff. We were given excellent recommendations for dining. Lovely breakfasts delivered to our courtyard each morning

Stayed in March 2024

Patio had a little traffic noise.

Excellent location and the staff were very accommodating.

Stayed in March 2024

Our room was on Reforma avenue so a bit noisy. A second dish at breakfast was rather pricey .

Fabulous design

Stayed in February 2024

Room

Beautiful, unique place, but no common areas

Stayed in January 2024

A little bit noisy!

Great facilities, location and customer service!!

Stayed in January 2024

Small common area

Silence and cosy

Stayed in November 2023

Everything was great. Wifi could have been a bit better but we weren’t working from there so it wasn’t an issue.

The location, design, comfort, staff, cleanliness, and breakfast! 10/10

Stayed in October 2023

Everything was amazing! The decor, the staff, the location were all fantastic.

Breakfast was delicious. Could use spicer salsa.

Stayed in October 2023

The air-conditioning position causes the air to blow on your face. This made us feel a little sick. We opened the door but that allowed mosquitos into the room. These are personal preferences but are things we did not like.

Beautiful boutique bed and breakfast. The staff are so kind and welcoming. Special thanks to merium. The rooms are spacious with an outdoor extension. The entire hotel and rooms have amazing art and is picturesque. The little touches made all the difference. The hotel team organised our trip from the airport. And the hotel was helpful with organising tours and telling about things to do in town. We highly recommend Casa Carmen if you are staying in Oaxaca City.

Stayed in September 2023

Only problem was a mildewy smell coming from the AC unit. The system needs to be cleaned.

Staff is super friendly, attentive, and helpful. Room was totally beautiful.

Stayed in July 2023

Nothing

I loved everything about this beautiful hotel. With only 4 rooms It’s set up to feel more like a home you have been welcomed into. The entire staff was exceptional and went out of their way to attend any need. I loved my room, the huge patio and floor to ceiling windows which bathed the room in natural light. It was such a wonderful place to relax after a day exploring the city. I stayed at a few other boutique hotels while I was in Oaxaca and this was by far my favorite. I will definitely be back.

Stayed in July 2023

Area might be a bit noisy and in our room we could hear a lot of what was happening in the hallway which was directly opposite to the reception.

Nice rooms, great staff. They were always looking after us.

Stayed in July 2023

We definitely heard some traffic at night and music on the weekend, however, it didn't bother us. If we shut the bathroom door, it helped to mute the sounds. We've stayed at other hotels in Oaxaca, both large and small, and some noise is part of life in an environment such as this.

Casa Carmen is a beautiful place to stay: we stayed an entire week and loved this oasis. The staff is extremely pleasant, warm, professional, and willing to help out in all kinds of ways!!! Our room (on the ground level) was immaculately clean and we loved having the privacy of the patio. The upstairs rooms and patios are larger (but not available for our trip). The artwork is sublime; we felt like we were sleeping in a gallery. Breakfast is made to order from a creative menu featuring Mexican dishes as well as oatmeal, avocado toast, and yogurt.

Stayed in May 2023

There is a party house besides Casa Carmen and whenever they are celebrating something you can’t sleep until it finishes (around 1 am local time).

Beautiful house and very well decorated.

Stayed in May 2023

nothing

Every attention to detail was well thought out. Bathroom fixtures were rock solid and well designed and extravagant. the linens, bath towels, bath product were all high-end and go with the general theme. The location is fab too, and room flowers, flowers for the terrace, all amazing details

Stayed in May 2023

you have to ring the doorbell to access the hotel each time you return. they have someone who always opens the door. so it’s a matter of preference

The location is wonderful. It is close to the busy center (about 5 blocks) which is great because it’s not as noisy and you don’t get a lot of foot traffic outside of the hotel. very comfy bed and loved the outdoor tub and hammock!

Stayed in April 2023

Friendly staff, great room, excellent breakfast, good location, … even good value!

Stayed in March 2023

Nothing ! A gem of a place. Wish we had stayed longer.

Wow! beautiful property, made us feel like it was our home. The genuine reason was the staff, especially Miriam. They went out of their way to make us feel so special. Breakfast was amazing! we were treated to a whole range of Oaxacan specialities, and amazing home made salsas. Best Hot Chocolate we had. The rooms were beautiful, very comfortable beds and lots of outdoor space to relax in. Fantastic location, close walk to some great restaurants and bars. We were able to find parking quite easily on the street. Absolutely loved it, and wish we had stayed a little longer. A true gem of a find.

Stayed in March 2023

Well located hotel with amazing staff and beautiful rooms with private patios. We ate delicious breakfast on our patio every mor morning and overall had a wonderful stay. Would recommend this hotel.

Stayed in February 2023