Ramón Corona y Libramiento Zacatlán Morelos, 73310 Zacatlán, Mexico
#51 of 51 hotels in Zacatlán
Guests' ChoiceBased on 27 hotel reviews
9.3Cleanliness
9.5
Comfort
9.5
Location
9.0
Facilities
9.2
Staff
9.5
Value for money
9.0
Free Wifi
7.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: April 3, 2024
Michelle
MexicoPersonal attention
Breakfast and view
Stayed in April 2024
Reviewed: July 5, 2023
Samuel
United States of AmericaEverything
Stayed in July 2023
Reviewed: June 27, 2023
Miguel
MexicoNADA
LA VISTA
Stayed in June 2023
Reviewed: March 28, 2023
Rob
United States of AmericaPrice
The view
Stayed in March 2023
Reviewed: November 24, 2022
Juan
Costa RicaNA
Great view, and extremely clean. The breakfast included in PPP was really good local food.
Stayed in November 2022
Reviewed: October 18, 2022
Sigrid
Guatemalathe restaurant is not on the hotel grounds
the room and the view
Stayed in October 2022
Reviewed: September 18, 2022
Joselyne
United States of AmericaVery comfortable beds and amazing view!
Stayed in September 2022
Reviewed: June 3, 2022
La
AustraliaThe walk into town takes serious commitment.
Exceptionally helpful staff and views from the room that would be hard to beat. The breakfast at their restaurant across the road was also fantastic.
Stayed in May 2022
Reviewed: March 24, 2022
Richard
United States of AmericaBreakfast is arranged at a nice restaurant across the street. They give you a breakfast credit.
Stayed in February 2022
Reviewed: January 27, 2022
Morgane
FranceNothing. Everything was perfect!
Everything was perfect ! The room, the view, the service of Daniel ! We had an amazing stay in Hotel Altavista and Daniel was ready to help at anytime and made us discover some food wonders of the streets of Zacatlán ! :) 100% recommended !
Stayed in January 2022
Reviewed: July 21, 2021
M
MexicoThe view
Stayed in June 2021
Reviewed: March 1, 2024
Gayle
CanadaWe did not expect it to be so cool and the rooms have no heat. They did provide an extra blanket though.
Fantastic view high above the town. Lovely restaurant associated with the hotel. Limited menu but excellent service and food. Breakfast was included. Receptionist spoke perfect English and was super helpful with ideas and tour booking.
Stayed in February 2024
Reviewed: January 15, 2024
Maria
MexicoThere are no comments available for this review
Stayed in January 2024
Reviewed: December 14, 2023
Morris
CanadaThere are no comments available for this review
Stayed in December 2023
Reviewed: November 20, 2023
Azu
MexicoThere are no comments available for this review
Stayed in November 2023
Reviewed: September 21, 2023
Ernesto
United States of AmericaThere are no comments available for this review
Stayed in September 2023
Reviewed: March 4, 2023
Diego
United States of AmericaThere are no comments available for this review
Stayed in February 2023
Reviewed: February 7, 2023
Fernanda
MexicoThere are no comments available for this review
Stayed in January 2023
Reviewed: February 1, 2023
Eva
United States of AmericaThere are no comments available for this review
Stayed in January 2023
Reviewed: January 10, 2023
Dávila
MexicoThere are no comments available for this review
Stayed in January 2023
Reviewed: December 24, 2022
Samuel
United States of AmericaThere are no comments available for this review
Stayed in November 2022
Reviewed: August 29, 2022
Johana
MexicoThere are no comments available for this review
Stayed in August 2022
Reviewed: October 25, 2021
Jorge
MexicoThere are no comments available for this review
Stayed in October 2021
Reviewed: October 18, 2021
Nikolay
MexicoThere are no comments available for this review
Stayed in October 2021
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content