Awesome location and a super comfortable stay. Rooms were very spacious and restaurant food was great. Views from room were magnificent .

Stayed in May 2024

Nothing

Loved the place every bit

Stayed in May 2024

We had to wait 45 min for our breakfast. People that came after us received their breakfast before us.

Very nice room in a castle with a comfortable bed and an amazing view. Breakfast was really tasty.

Stayed in April 2024

Beautiful view. Very friendly service. Great terrace. Good food. Great breakfast. Thank you for the beautiful experience!

Stayed in March 2024

Very average wifi in the rooms. No bar, or selling of beer. Seems like the only hotel in the area who doesn't We paid extra for breakfast, but there was no table set for us, so had to wait. We arrived well after checkin but had to wait nearly an hour for our room to be finished! The staff were not friendly. Didn't see a smile the whole time! We were on the top floor for customers and it was very noisy. The staff were living above us and started talking and walking around at about 05:30. we could hear everything and really disrupted our stay

Superb location up on the hill above the town with amazing views. The rooms are ridiculously big, again with a brilliant view. Beds were comfy and nice tea/coffee making. Very clean! Breakfast was great (paid extra for it)! Nice selection and some lovely Dahl! Filtered water available so we didn't have to use plastic water bottle.

Stayed in March 2024

Shower area was not comfortable

Location, staff, view and food

Stayed in April 2024

Food was excellent both breakfast and dinner. See pictures for decor and presentation of facilities.

Stayed in March 2024

It was an amazing place to stay with loads of character. The staff were always helpful with anything we needed and the room was made up each day, they even folded our clothes and went over and above with room cleanliness. It’s a little out of town but we wanted that for something a bit quieter. It cost around 600 rupees in a tuk tuk to town. I highly recommend staying here.

Stayed in March 2024

The staff were so friendly and accommodating. We arrived in the afternoon and got a room last minute; it wasn’t available for 2 nights and the staff had no problem getting another room ready for us the next morning right at check out, so we just moved our bags there. The tuk tuks they ordered were punctual and all gave us better prices than those from town (about 10 min ride). String hoppers & curry for breakfast was super tasty and great portions. We simply told them what time we would like it and it was on time. Service here was fantastic, thanks guys! The room was also quite luxurious; very comfortable bed, thick curtains to block sun, and piping hot showers. Really enjoyed our stay :)

Stayed in February 2024

Strongly recommend to stay in this castle, very clean, well decorated, and very nice stuff and low peice. I left my trone after checking out, the manager called immediately when they found out and sent someone over down the hill to give the drone back to me while we were on the way to the train station, very grateful. Strongly recommended to stay.

Stayed in February 2024

The cooking staff were really slow. It would take at least 35 mins for the food to arrive after placing the order.

The location was perfect for a beautiful stay in the lap of nature.

Stayed in January 2024

Heater

We were happy and relaxed in this location. Staff was nice and welcoming.

Stayed in January 2024

nothing

We stayed for two nights in the second week of December. The staff were so friendly and professional. The room was clean and comfortable. The food was delicious and the environment beautiful. We also had heaters. Note: The food will not be delayed. If you call the reception to order and let them know the time, they will be punctual. We asked them to bring breakfast to our room at 9 AM, and they arrived on time. This was the same for both dinner and lunch. We did not experience any delays

Stayed in December 2023

My partner did not like the smell they used for the rooms. I think they were mothballs? I didn't mind though, I kind of liked the smell. Also, if you park at the hotel, there is a steep way to the parking spot. So if your breaks don't work, you will fall off the mountain, as there is no gate to protect you...

This is the best hotel we stayed at in Sri Lanka. I won't go back to Sri Lanka, but I can at least advice other people to come back here for me. The room was beautiful, spacious and tidy. The beds were comfortable. The Wi-Fi was the best we ever had. The bathroom was clean. The view was pretty. The building looked magnificent. I loved the long narrow balcony that continued to the other side of the room. The garden looked classic and luxurious. Also, it wasn't very damp, which I did expect in the mountains. Our parking spot for our tuktuk was next to our hotel and beside the garden, which was perfect. We had our vegan dinner from room service and the taste was very good.

Stayed in November 2023

We booked this on a whim to break up our road trip journey from Kandy to Ella and we are so happy we did. Great views of course - like a post card. Misty a lot but that made it even more fairytale. The village spread out below us on the hillside made us feel like we were in a remake of the Sound of Music but it was also the hotel itself - We had the spacious family room with red carpet like royals lol. Mirror over our bed was something our friends joked about. Bathroom also lovely and meals delicious in the hall outside our room as well as a generous breakfast the next day - plenty of choice m. Also excellent wifi

Stayed in September 2023

There was no dinner in the hotel because they said the cook was on holiday

Clean and large room. Breakfast was great.

Stayed in September 2023

close the door when cooking otherwise all the reception premise smells with garlic and other staff

A great place to stay with amazing view and breakfast. Big rooms, a lot of place around

Stayed in August 2023

Long waiting time for food, some of the employees seemed to be a bit grumpy

Clean property, comfortable bed, daily supply of water and good contact with hotel manager

Stayed in August 2023

The hotel view was magnificent and the room was spacious and clean. It was very cold so they provided heater with no additional cost. Bathroom was clean spacious and had hot water. The view from the balcony oversaw the hills and it was so peaceful and beautiful.

Stayed in July 2023

We hoped dinner had more Sri Lankan options. We were craving some Sri Lankan specific food such as egg roti, which is hard to find where we live. The chef did cook us rice and curry which was a lunch only option.

Perfect weather, The boutique style wibes, The room is just amazing, the staff is so kind and helpful, The food was excellent and cooked to order, The hotel location is easy to reach with good amount of parking, scenic views of lush green mountains

Stayed in July 2023

Everything was good , though Indian food was limited

The location is super amazing ...i just loved it and facilities were also good , staff was helpful

Stayed in June 2023

We stayed at the Wind Castle for two nights in Summit room. The room was clean, very comfortable, and the staffs were amazing. They went over and beyond to help make our stay enjoyable. Gorgeous building, and it only gets more breathtaking when you walk in. The food also very delicious. I have stayed at dozen of hotels earlier. This was on the top of the list of best stays ever. I highly recommend this hotel for anyone visiting Nuwareliya.

Stayed in May 2023

Overall, it's a bid of an odd building - a remake of an old castle. Furniture is overused and should be replaced. Or prices should be lowered.

Very nice views and very friendly staff with great service. Beds were very good.

Stayed in April 2023

Less staff, delay in room service

Location and view is amazing Staff was very friendly and humble

Stayed in April 2023