11 Upper Lake Road Nuwara eliya, 22200 Nuwara Eliya, Sri Lanka
#15 of 104 hotels in Nuwara Eliya
Guests' ChoiceBased on 108 hotel reviews
8.9Cleanliness
9.5
Comfort
9.4
Location
8.7
Facilities
9.0
Staff
9.5
Value for money
8.7
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 30, 2024
Carl
GermanyLovely hotel with a wonderful restaurant. Very friendly staff. Just a charming place. I’ll be back.
Stayed in May 2024
Reviewed: May 30, 2024
David
GermanyThe rooms were spacious and well-cleaned. The staff were attentive and went out of their way to ensure that we were comfortable.
Stayed in May 2024
Reviewed: May 29, 2024
Sarah
AustraliaThe stay was lovely great Hotel and we enjoyed our stay
Stayed in May 2024
Reviewed: May 29, 2024
Gayani
Sri LankaI had a very pleasant stay. The staff was really helpful and courteous. The location of the hotel is great and close to everything. Regards
Stayed in May 2024
Reviewed: May 29, 2024
Dilshan
Sri LankaThe staff was great. The room was clean and bright, and the room service was always on time. Will be coming back! Thank you so much.
Stayed in May 2024
Reviewed: May 25, 2024
Jayasinghe
Sri LankaVery clean and comfortable . Friendly staff.
Stayed in May 2024
Reviewed: May 7, 2024
Marjolein
NetherlandsThe town is not much to do or see and the hotel also is quite practical. No pool, but we understand normally also no pool weather....(we had it warm...)
Spacious rooms, excellent breakfast. Staff is helpfull and location is in walking distance of NE town and the lake Gregory. There is a very nice little cafe, Themparadu, just around the corner for dinner and drinks.
Stayed in May 2024
Reviewed: April 23, 2024
Nerida
New ZealandIt is a bit out of the town (not a problem for us as we had a driver). Not many channels on the television. No aircon or fan. It did get a little hot at night and a fan would have been sufficient to cool.
Beautiful modern property. The beds and pillows were very comfortable. The shower was amazing. The breakfast was good. The staff were incredibly friendly and helpful.
Stayed in April 2024
Reviewed: April 15, 2024
Marjorie
FranceThe room was not very well insulated, which was ok as people were going to sleep quite early. We also preferred to arrange transportation on our own as the prices proposed by the hotel were a bit high compared to what you can get
The hotel is well located, close to the main attractions of the city (walking distance) without being in busy streets. The staff was very fiendly. The room was very big and clean. The food for breakfast and dinner was tasty (breakfast was included and you can order in advance for dinner).
Stayed in April 2024
Reviewed: April 13, 2024
Kristina
IsraelThe mattresses and pillows were uncomfortable, leading to discomfort and back pain throughout the night.
- A very elegant and stylish room with enough space for our family with 2 kids. - Immaculately clean rooms. - A big bathroom with hot water. - A tasty breakfast. - Very friendly staff. - Great location very close to a few restaurants by foot.
Stayed in April 2024
Reviewed: April 13, 2024
Sonali
CanadaThe hotel offers a stunning view and exceptional service. The staff were incredibly friendly and provided us with delicious Sri Lankan breakfast. Highly recommend!
Stayed in April 2024
Reviewed: April 3, 2024
Andrea
SingaporeUnfortunately, the packed lunch was the only food that wasn't very good, but otherwise a very nice stay!
The staff here are extremely friendly and attentive; I felt very comfortable and almost like I was the only guest there (to be honest, I don't think there were many of us). I had a full board package - I had dinner sent up to my room the first night after a long day sight seeing. You have to arrange the times of your meals and select your dinner choices (main and dessert) in advance. I thought the food was excellent and breakfast was quite the show. It is table service, but no menu - they bring you a ton of food! I felt a bit wasteful, but all was delicious. Because I was leaving before lunch to head to my next city, they provided me a packed lunch which was convenient. The room was large with beautiful windows, very comfortable. I had some trouble with the wifi working and a staff member brought me my own router to resolve the issue.
Stayed in April 2024
Reviewed: April 2, 2024
Hannah
United KingdomWi-Fi didn’t reach the room however the staff provided an extra router to fix the problem.
Very nice property and very helpful staff. Location a bit further away from the centre.
Stayed in April 2024
Reviewed: March 16, 2024
Angelika
AustriaThe location is a bit outside in a residential area - market, etc. is about 20min walk. The atmosphere is a bit distanced if you want to find something :-)
The room was absolutely stunning and I think the best I had during my travel in Sri Lanka. Spotless clean, huge, modern bath with high standard. I only stayed one night after climbing Adams Peak and could not have asked for more to relax and unwind. The small boutique hotel resembles a villa. Breakfast was good and served to the table (English and Sri Lankan). There are also tables outside which must be nice to sit unfortunately it rained when I was day and it was really too cold to enjoy. Staff was friendly and organised my transfer from Adams Peak to their premises without a problem. Also organised TukTuk transfer to tea factory. As my train was leaving late I could use the room a bit longer and rest on one of the lounge sofas until my pick-up. A very nice and boho style cafe/restaurant is only 1min on foot - really recommend this one!
Stayed in February 2024
Reviewed: February 15, 2024
Julia
SwitzerlandRoom was spacious, but right above the garage, the floor was very cold. However, the provide an electric heater in the room. The location is good and there is a cute cafe/restaurant/bar around the corner.
Stayed in February 2024
Reviewed: February 13, 2024
Brooklynn♡
MaltaNothing
Very quiet and close to centre. Very helpful staff. Very large room with good facilities at a very good price.
Stayed in February 2024
Reviewed: January 28, 2024
Michael
AustraliaGreat location on hill above town. 10-15 minutes walk into centre or 3 minutes by tuk tuk. Staff were all friendly and helpful, especially the manager who gave great advice on local walks and where to eat and drink. Only 2 minutes walk from the hotel to the fabulous Themparadu restaurant. Seasons Villa and Themparadu both highly recommended.
Stayed in January 2024
Reviewed: January 22, 2024
Lena
AustriaVery friendly staff, helped with organizing trips
Stayed in January 2024
Reviewed: January 15, 2024
Julie
DenmarkThey don’t have laundry service, which we could have used. Nothing else really.
The location is great in a quiet area but also in walking distance to the city. The staff were really helpful and kind, accommodated all our requests and also gave tips on where to go waterfall-trekking. A really nice and clean room with balcony. Plenty of hot water in the shower.
Stayed in January 2024
Reviewed: January 13, 2024
Loganarthan
South AfricaNone no complaints
Very clean, comfortable, Enjoyable breakfast & dinner Great service from everyone
Stayed in January 2024
Reviewed: January 6, 2024
Elena
RussiaNothing to complain.
This hotel is a really good option to stay during your travel through the country. Nuwara Eliya is the place which deserves attention and we were lucky to choose this hotel, so we could get the best possible impression from the city and surroundings. Specious room with good beds (and very quiet in our case). Caring staff. Good food.
Stayed in December 2023
Reviewed: January 3, 2024
Ahmetuglu
United KingdomVery nice, clean, and new, spacious rooms. The views are beautiful. The staff is nice and kind. It is hard to get hot water in the country but this place has it consistently. Very good breakfast as well.
Stayed in December 2023
Reviewed: December 29, 2023
Alexandra
United Arab EmiratesThey can do better with the restaurant service. But the food was good and the staff service was very kind.
Very nice, spacious and clean rooms with hot water. Beds are very comfortable. The staff is very friendly. Credit card payment is accepted.
Stayed in December 2023
Reviewed: December 22, 2023
Carlotta
ItalyWalls are not super soundproof and if you have loud neighbours like we did you can hear next door.
Very nice staff. Big Room. Good food.
Stayed in December 2023
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