No. 101/17, Alles Garden Road, Uppuveli, 31000 Trincomalee, Sri Lanka
#15 of 61 hotels in Trincomalee
Guests' ChoiceBased on 126 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
8.7
Facilities
8.8
Staff
9.3
Value for money
8.2
Free Wifi
10.0
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End of dialog contentReviewed: June 3, 2024
Philip
AustraliaPool needs a bit of loving care. Water was way too warm but not sure what can be done about that.
Reception staff were outstanding, very helpful.
Stayed in May 2024
Reviewed: May 23, 2024
Siobhan
United KingdomThe standard rooms are in need of a freshen up. Decor is a little faded and the bathroom is very basic. Can only use the shower if hand held. Complete contrast to the rest of the hotel.
The public areas - reception, dining, bar and pool were lovely. Staff were very friendly and helpful. We really enjoyed our stay.
Stayed in May 2024
Reviewed: May 7, 2024
Zac
SpainElectricity kept cutting in and out due to power cuts and generator kicking in. Restaurant was nothing special.
Rooms were clean and spacious with private jacuzzi. Nice pool and friendly staff.
Stayed in May 2024
Reviewed: April 22, 2024
Saqr
QatarNothing
Perfect place , peaceful , clean , great staff that would make ur stay comfortable
Stayed in April 2024
Reviewed: April 13, 2024
Dorothy
United KingdomWe went in February when the resort and the area generally had hardly any tourists - some nights we were the only people dining in the hotel
Beautiful resort - best bit was its location. It was next to a lagoon and in the evening oxen wandered down to the water to cross to a nearby island. Lots of very interesting wildlife to see as you sat for an evening drink. A short walk away there was a great beach, which had a couple of beach bars but was relatively deserted
Stayed in February 2024
Reviewed: March 16, 2024
Paula
United KingdomThat we couldn't stay longer!
This is a lovely hotel with a homely feel. Our room was huge with a great view over the lagoon. There's a nice pool but the hotel is a few minutes walk from the beach. All the food is delicious and the chef even gave us the recipe for a dish we particularly liked.The boat ride on the lagoon to watch the sunset was really memorable.
Stayed in March 2024
Reviewed: March 15, 2024
Esmee
NetherlandsNothing
The service is really good, staff is super friendly. Location is good, walking distance from the restaurants. Room is super comfortable and spacious. View over the lake is breathtaking, especially the sunset.
Stayed in March 2024
Reviewed: March 4, 2024
Pavel
United States of AmericaThe hotel is very good. Room is clean and spacious. The view on the bay is gorgeous. It’s relatively close to the beach and the ocean in this area is very clean and warm. We spent here 4 nights with our 3 years old son and we all had a wonderful time. The staff is very attentive. I especially want to highlight the man at the pool area and the guys from the restaurant, especially Kirujan , who was very helpful with all our needs. The food was delicious and varied. Definitely recommend this hotel. From what we’ve seen that’s probably the best resort in the area.
Stayed in February 2024
Reviewed: February 23, 2024
Timo
FinlandInternet wasn't very good, but then we got extra router, so the problem was solved - great action ! Pool water could be clearer.
Staff is very friendly and helpful
Stayed in February 2024
Reviewed: January 30, 2024
Ravin
United KingdomNothing to say
All good and food was excellent!
Stayed in January 2024
Reviewed: January 30, 2024
Otto
SwitzerlandNo beach chairs available
Exceptional spacious, clean room. Friendly staff all over the place. Small, but beautiful swimming pool on the riverside. Uppuveli beach is within walking distance. Can highly recommend this relaxing place.
Stayed in January 2024
Reviewed: January 26, 2024
Donna
United KingdomWhat an incredible stay at this remarkable hotel, which is a destination in itself. Stayed at executive suite. A beautifully appointed spacious room, spectacular views and facilities and excellent food. Besides that the hotel facilities were outstanding, every single staff member was extremely friendly and accommodating. This place made us feel home away from home. I cannot wait to return.
Stayed in January 2024
Reviewed: January 20, 2024
Abdul
United KingdomPrice was high
Staff were very good especially Khriss at reception
Stayed in January 2024
Reviewed: January 13, 2024
Awatif
NetherlandsEverything! The resort, the kindness of everyone working in the resort, and the amazing restaurant and swimming pool.
Stayed in January 2024
Reviewed: January 12, 2024
Sid
IndiaNo access to the beach. Have to go out of the hotel to find the beach.
Spacious poolside room with built-in jacuzzi. Visited in the off-season so had the whole place to ourselves. The restaurant served excellent meals even though there were only a few guests.
Stayed in January 2024
Reviewed: December 22, 2023
Karla
MexicoGreat view to the lake and walking distance to the beach. Tasty food at the restaurant and great service from all the staff, mainly from the Front office staff: Priwin, Mayuran, Roshan, Abinaya, Sanujan & Krishiha. The hotel arranged a sunset canopy trip for us around the lake that was just lovely.
Stayed in December 2023
Reviewed: October 31, 2023
Athirai
United KingdomThe location was far from main road and the back of the hotel I think is swamp land - so has a weird smell. For the price I would have expected more.
Staff were amazing and accomodating. Food was great! Room was clean and hot tub was an added bonus Restaurants down the road were amazing as well.
Stayed in August 2023
Reviewed: October 14, 2023
Dana
Israelthe hotel stuff was so nice and helpful with everything we needed. The room was clean and the breakfast had a variety of choices. The hotel manager and the other stuff were extremely sensitive to our situation in Israel and tried to do anything in their power to make us feel better and protected. We are highly recommending this hotel and surly be back when we’ll be in Sri Lanka.
Stayed in October 2023
Reviewed: October 14, 2023
Manuel
SpainGreat place, great staff and all facilities are very clean
Stayed in October 2023
Reviewed: September 30, 2023
Jonathan
United KingdomNothing, it was all great.
It's a beautiful resort and we had a huge room with a jacuzzi. It felt really luxurious for the price and the pool was really lovely. Also, the night security were really lovely and showed us some of the local wildlife.
Stayed in September 2023
Reviewed: September 28, 2023
Pratheep
United KingdomGreat location, very clean, incredibly helpful staff
Stayed in September 2023
Reviewed: September 26, 2023
Mingxuan
Chinathe soundproof is not good, we can hear clearly the upstairs people walking. And we ask 2 more bottles of water, the normal water, it will take charge.
Everything goes well. The staff is very nice. Help us do a free upgrade, super nice view, I would recommend my friends come.
Stayed in September 2023
Reviewed: September 24, 2023
Danny
NetherlandsNothing, everything was great!
AMAZING! We had the most amazing stay here. We were celebrating our anniversary and my boyfriends birthday here. They suprised us with balloons and a birthday cake in the room, the next day with another ‘anniversary’ balloon and a fruit platter. The service was so good and the swimming pool was amazing. The people at the reception and breakfast were so kind!! We booked the junior suite room with a jacuzzi with the most beautiful view we had ever seen. We would reccomend this to everybody.
Stayed in September 2023
Reviewed: September 19, 2023
Basmah
United KingdomNothing at all, it was the perfect stay!
We booked this resort to celebrate a birthday and anniversary and were lucky enough to be upgraded to the suite m, which has a jacuzzi. The room was spacious, well air conditioned, has a ceiling fan and a balcony. We were provided with gowns and lovely toiletries. The spacious bathroom was luxurious and the jacuzzi was a delightful addition to the comforts of the room. All staff at this hotel are very kind and welcoming, Priwin (the front desk manager) in particular very kindly gave us a room upgrade which improved the celebrations. Breakfast was included in the room rate, the Sri Lankan breakfast in particular was very traditional and delicious. The hotel is a short, 300m walk from a pristine beach (Uppuveli) which wasn’t crowded at all. The hotel offers free bicycles if you’d prefer a quick ride to the beach.
Stayed in September 2023
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