The house is exceptional and offers a unique experience, and so is the service and the staff. Would definitely come back ♥️

Stayed in June 2024

I liked everything

Very traditional

Stayed in June 2024

Amazing stay to relax and enjoy the calm vibe if this place. Beautiful details everywhere including the onsen and the best breakfast we had in a while. Staff super helpful and kind. Thanks Beat

Stayed in June 2024

It is difficult, if not impossible, to pick a reasonable thing that I don't like about Yamada Bessou.

I was essentially living in a piece of history. It is tranquil, rustic, and comfortable. The in-house hotspring was amazing after a long day of travelling. But the real gem are the staff, they were incredibly nice and helpful. Special shout out to Kenji for helping me find an item I left behind and safekeeping it till I return. I had a really good sleep there.

Stayed in May 2024

Historical Japanese house. Well preserved rustic architecture. Great breakfast. Staff were super competent and available to help.

Stayed in May 2024

The street address is quite including the house., It is even a house rule, because of the construction of the ryokan. You can very easy to hear your snoring neighbour.

The staff is incredibly nice and friendly. Our butler learned some basic phrases in Slovak to be more kind. The ryokan is elegant, cozy, very aesteticaly decorated, with private outside onsen and shared onsen in the bathroom. Such an experience!!

Stayed in May 2024

The closest toilet to my room did not have hand soap, but there was soap and a sink in my room, so not a big issue.

Incredible hospitality, beautiful old house, and an open air private onsen to enjoy. They even asked about my diet and had a vegan meal as an option. Really good traditional Japanese inn experience in an ideal part of the city. It's less than a 10 minute walk from the ocean, shopping streets, and Beppu station which is also where the buses to the "hells" hot springs and ropeway can be taken.

Stayed in May 2024

Everything was taken care of...

We were warmly welcomed and we'll looked after throughout. The hotel radiated old fashioned charm and hospitality. The breakfast was delicious and the surroundings took us to another time. A very pleasant haven.

Stayed in May 2024

The property was beautiful, very loved and cared for by the owners and staff. The staff went over and beyond at all times and were incredibly generous and helpful. The breakfast was a highlight as was the room and the view from my room. Overall an incredible experience in warm and generous hospitality. I would highly recommend staying here.

Stayed in May 2024

The staff were really friendly and accommodating! The breakfast was also really good. The facility itself was very homely. The private open-air onsen was relaxing. I think 30-minute increments is just about the right amount of time to enjoy the private open-air onsen, at least for me as a solo traveler.

Stayed in April 2024

NOTHING - Private Enson Towels could be replenisged - Very minor - great traditional Ryokan enjoyed even having to share bathroom facilities.

Friendly staff, good Ryokan experience, close to restaurants, bars, shopping, transport - everything within a few blocks. Information Centre at Beppu station excellent and helpful for getting to attractions. Two days enough but could do more. Loved the experience and private Enson at Yanada Bessou.

Stayed in April 2024

It’s a unique experience, but keep in mind that the traditional lifestyle is not convenient. The bathroom and toilet is shared, which may not be suitable for someone cares privacy.

It’s a great way to experience traditional Japanese life. The building itself is charming and antique, and the staff is friendly and helpful. The service is very detail oriented.

Stayed in April 2024

Bathroom too 'old fashioned'

Verry friendly owner and team.

Stayed in March 2024

-

The place and the kindness of the staff

Stayed in April 2024

Very helpful, attentive and english speaking staff. The house and its facilities are beautiful and very authentic. A lot of restaurants within walking distance. We enjoyed our stay a lot.

Stayed in March 2024

There was some odor in the bath room and can’t be removed.

- Very friendly staff, we were offered umbrellas when we left as it was raining heavily. - The private open space hot spring bath is very nice

Stayed in March 2024

NA

Yamada Bessou is a traditional Japanese house which eludes serenity and grace. The rooms were well equipped and was very clean. The onsen facilities were exceptional and excellent. The hotel manager was very friendly and helpful and it made me feel like home. I will come back again.

Stayed in January 2024

The host was friendly and helpful in suggesting attractions and restaurants to eat. Yamada Bessou felt very welcoming after a long day sightseeing. The soak in the private outdoor bath was definitely something to look forward to at the end of the day. Well-located so that it is easy to move around town.

Stayed in December 2023

It would be nice to add a place to shower in the same space as the outside private bath to encourage people to wash before getting in the "pool".

Unexpected! Excellent service and orientation. A traditional Japanese oasis in the middle of a bustling city with ample parking. A private bath. A great public bath for women. Yukatas and complimentary cute socks. Very nice breakfast. Easy to find.

Stayed in December 2023

The hotel is a bit hard to find if you are driving at night. Thank goodness that a staff waited by the visible place and helped to guide us to the hotel.

Breakfast nice and the location is somewhat close to beppu tower and there are some shopping mall, restaurants and train station around within walking distance. Hot spring or public baths are good. The room is big for two persons to move around.

Stayed in October 2023

The indoor onsen is a little old, but it is well maintained and clean but we found water a tad too hot that night, but it was just nice when i tried it again in the morning. *Note - This is not a negative comment but follow the GPS (map code) the way in is via a little lane -- it is not a mistake!

Traditional charms - we liked how a bit of the history was explained to us at our arrival and everyone we met spoke excellent English (that is good as we do not speak any Japanese). All the facilities were explained (how to book the outdoor private onsen, etc). We had fun choosing our yukatas (great fitting and beautiful colours for the ladies) and appreciated the toed-socks (free gift! and a great memento of our stay!).

Stayed in October 2023

It's simple a place to be!. Very nice breakfast, nice in and outdoor hot spring. Everything is testful with lot of details arranged Very kind staff

Stayed in October 2023

Nothing

Great ryokan experience without breaking the bank. Definitely use the private onsen and add the breakfast as well, all were great.

Stayed in October 2023

it was so nice nostalgic building. and onsen too. staff members are all helpfully.

Stayed in September 2023