all was good

Great location; cleanliness, friendly staff, very well organized room with pleasant interior; new modern trendy; small room as mostly in Japan but ver functional; super comfy beds and pillows, indeed 2 pillows per person; Quiet. There is a breakfast we could not try as only one (last of the trip) night stay and had an early train to catch to airport.

Stayed in May 2024

Nothing

Room size, clean, friendly staff

Stayed in May 2024

No washing machine, but its not a big deal.

What a great surprise this hotel was ! The location is perfect, its near everything you will want to do in sapporo, also very near Public transportations. The best part was the bed, Japan tends to have hard beds but this hotel had smooth and confortable mattress, i had very good nights sleeps. The cleaning was great and fast, you get fresh towels everyday.

Stayed in May 2024

Everything was awesome!

Excellent staff. Comfortable, large room. Lovely breakfast. Great location!

Stayed in May 2024

The staff were super friendly and can speak good English. This place is awesome.

Stayed in May 2024

No smart TV

Good location Spacious Breakfast is delicious Near airport shuttle

Stayed in May 2024

Unsure whether their other hotel closer to the jr station would have been better/more convenient.

Located close to Odari Park and the Tanukikoji Shopping Street. Was very easy to go for walks, 10 mins walk to the main shopping mall strip. Staff were very lovely and courteous. Room was fairly roomy and very clean. Hotel seems pretty new. Breakfast was good too, part Western, mostly Japanese.

Stayed in April 2024

Nothing

Price with breakfast was awesome. Near Odori Park, lots of shops and places to eat. Airport bus pick-up a block away.

Stayed in April 2024

Breakfast was meh

Was greay

Stayed in April 2024

Very clear and shower/bath is very good

Stayed in April 2024

Beautiful hotel .Hv a good stay in the clean room. Enjoy the coffee n green tea provided in the room on a cosy sofa. Love the breakfast selection n varieties. Definitely worth the money. Location to good n easy access to shopping streets n parks too.

Stayed in April 2024

Nothing

Very roomy, clean hotel. Good value for money. Loved the in-room nespresso machine. Location is not right at a station, but close enough. Friendly, helpful staff.

Stayed in April 2024

I found the pillows a bit hard but that’s generally the case in Japan.

Smart, clan fantastic central location, superb Japanese breakfasts, very helpful friendly staff. We had a lovely big room- better than the 4* hotels we moved onto!

Stayed in April 2024

Nothing

They stored our luggage when we went out of town for a day, and then delivered it to our room when we returned. I lost some things in the Osaka airport and they even called for me to check to see if it was in lost and found.

Stayed in April 2024

A little far from the Odori station (appx. 10 mins).

The breakfast was great. The Japanese style room is spacious and comfortable! The water in the bathroom is drinkable.

Stayed in March 2024

no

EXCELLENT

Stayed in February 2024

Nespresso machine in my room, the comfort of the room

Stayed in March 2024

Lovely clean and quiet hotel. Really comfortable beds and super friendly helpful staff. The staff member on reception of the night of the 12th March was so helpful at ordering a taxi to an after hours clinic. Would definitely recommend.

Stayed in March 2024

Breakfast was heavily Asian with only toast, eggs and sausages. I was early and croissants had been overcooked or heated in too hot oven. But I had had a big meal of Goyza and Ramen washed down by Sapporo Black at Mandyu nearby the night before so a light breakfast was OK. Arigato Sapporo! Vene Vide Sapporo Vicit!!

Arrived at TMark Susukino but TMark Odori booked by mistake. Staff able to fix the problem with internal TMark transfer! Booked here as I needed a Soaplands bath across the road! Hotel baths in Japan are far too small for my 195cm frame Double room had good bed but small room. Good layout allowed me to store two big duffle bags and access very good shower. Coffee was good after I fixed the jammed grinder with a long wooden stirrer!! The maid was very happy!! Do I tashi mashite

Stayed in February 2024

Lovely window bench seat Window could be opened slightly for fresh air Accommodating and pleasant staff Great location Nice coffee in the room

Stayed in February 2024

Nope

Close with everything, odori park and in the heart of sapporo city.. stay here 6 days make us feel like home ;)

Stayed in February 2024

Nothing.

Only stayed on night. Found accommodation to be clean and comfortable. Close to Odori park which was good for the snow festival.

Stayed in February 2024

everything is great

Stayed in February 2024

Unluckily placed right in front of the elevators so hearing loud tourists were a common occurrence late at night. Did not get a city view as stated in the listing/booking, instead a view of a chapel outside the window. Lacking in amenities such as moisturiser and you can only get the basic amenities (toothbrush, toothpaste, hair comb) replaced after cleaning service instead of being able to select what you need

Excellent location during Sapporo Snow Festival as you're 2 small blocks away from Odori park. A bit far from the main stations during winter but I wouldn't see an issue in any other season. Excellent temperature control inside the room even though it was snowing quite a lot during the stay.

Stayed in February 2024