The surroundings are pretty ugly (but offer some good food options!)

Very recently renovated, everything seems new. Great breakfast, large & beautiful public bath. Great value.

Stayed in June 2024

Great location, friendly staff, the rooms were new and onsen well maintained.

Stayed in May 2024

room was small

Enjoyed the onsen next door. Did not have the breakfast. Rooms are a bit small but for one night, it was fine. Very nice staff. Stored our luggage for the day while we went touring.

Stayed in April 2024

The room is exceptionally spacious and impeccably clean. The staff were friendly and polite. There is a private bath available for reservation at an additional fee, which added a delightful touch to our stay. Overall, the experience was thoroughly enjoyable and worth every penny. We will definitely return if the opportunity arises!

Stayed in May 2024

It is a bit far from the nearest train station, Yuda Onsen. Around 10-15 minutes walk, however it is closer to the main shopping street.

Room is clean and new, with private bath and a public bath in a other building. Staff is really nice and provides a lot of assistance even though she is not fluent in English.

Stayed in April 2024

The rooms were very comfy and the twin was spacious enough, but the double would have been tight with two big suitcases to open up!

We loved the comfortable futon style beds, the friendly staff and the private onsen you could hire, one for a single person and one for a couple.

Stayed in April 2024

Nothing.

Lovely onsen, quiet surroundings, convenient and affordable parking, friendly and helpful staff, delicious breakfast! Noa-san in particular helped us a lot and made it a memorable stay.

Stayed in April 2024

Non-english speaking staff: They made it clear in the hotel page, so it wasn't a surprise. Fortunately, I went with a friend who spoke Japanese and we somehow managed, it would have been really difficult otherwise since the staff has the tendency to ignore you if you don't speak Japanese. Bed: The pillow was too hard and uncomfortable. I stayed 2 nights and had an unrestful sleep for both.

Location: There are plenty of restaurants and convenient stores around. A bus stop to Rurikoji temple and other attractions nearby. Onsen: Really nice. My skin felt smooth and shiny after the bath.

Stayed in April 2024

Nothing

Had such an amazing stay here, the onsen is beautiful

Stayed in February 2024

Onsen was on a separate building, was slightly cold during my stay and unable to wear just yukata over.

New hotel. Everything was clean and in mint condition. Onsen was clean with outdoor bath. There's sufficient food options nearby

Stayed in March 2024

The hotel was a short walk from Yuda Onsen Station. Check in was a breeze (the staff were patient with my lack of Japanese and communicated capably in English) and the room was modern and spotlessly clean. My partner and I enjoyed the private onsen room (¥3500/hr in Mar 2024). Breakfast in the hotel’s adjoining restaurant was delicious with a generous and varied buffet spread.

Stayed in March 2024

Nothing. It was a wonderful stay.

New building. Beautiful building design and room. Onsen was very clean and spacious. Easy access to public transportation. Touchless elevator access.

Stayed in March 2024

The rooms are clean and spacious. Staff are very friend and nearby many restaurants. Breakfast spread is good. Facilities for Onsen is spacious and nice.

Stayed in February 2024

Very nice onsen, good Lunch and breakfast, staff was very Kind and helpful

Stayed in January 2024

Nothing, actually.

The location was excellent. It was very near many food outlets and convenience stores. We had children travelling with us so the parks nearby were great for children to run around. And we had snow during the 3-day stay at Yamaguchi.

Stayed in January 2024

Communal bath in the adjacent building, have to walk through exterior corridor, a bit cold in winter

Big communal bath

Stayed in December 2023

It is quite a new hotel. Although the hotel is considered as quite a decent size for a Japan hotel. Breakfast spread is good and facilities are well maintained. As there were many guests in the hotel, the onsen is quite crowded.

Stayed in December 2023

Small room, parking a little hard to find.

Great interior, very clean. Professional staff.

Stayed in December 2023

The property is centrally located in town and has a lot of food, stores and other activities nearby. The train station is only a 10 minute walk and is easy to find.

Stayed in December 2023

Some rooms are truly tiny

The double room with bath is amazing, spacious, new and beautiful. The twin room is truly small, but if you like hot springs, it's worth the money.

Stayed in December 2023

The room is tiny and other than that we are fine with our choice.

Although the hot spring and meals are both offered by the hotel next door and the car park is a public one in the next building, it does not cause much trouble to us. The room is tiny but is clean and functional for a couple that stay just one night. The breakfast is good and in general value for money.

Stayed in October 2023

Bathhouse was in another building, and lobby was quite small.

Wonderful facility! Modern and clean.

Stayed in October 2023

The curtains were not blockout and I had light streaming into my face.

Clean, modern and access to next door Onsen. Beds were comfortable. And convenient location to shops and restaurants. Parking easy to access.

Stayed in October 2023

Kazoku onsen was on the expensive side (3,500Y per visit) and only four slots for each of the two baths each day. Not a wide range of western options at the breakfast buffet. Whilst it's not too far from the station (~650m) the roads are a little rough to drag luggage over. On-site laundry facilities (paid or not) would be a welcome addition (there is a coin laundry about 500m from the hotel).

Good size room with a good size bathroom. Comfortable with on-site kazoku onsen. Many nearby dining options. Nice view from the room windows. Staff were friendly and attentive. Many Japanese breakfast options for the breakfast buffet.

Stayed in February 2024