542-0071 Osaka Prefecture, Osaka, Chuo-ku Doutonbori 2-5-4, Japan
#2 of 689 hotels in Osaka
Guests' ChoiceBased on 406 hotel reviews
9.4Cleanliness
9.7
Comfort
9.7
Location
9.6
Facilities
9.5
Staff
9.8
Value for money
9.3
Free Wifi
9.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 3, 2024
Nick
Hong KongIt is fairly basic but very clean and a great location for exploring Osaka, close to Namba station so easy to get to by train from the airport.
Staff were incredibly helpful and polite, rooms were big for Japan, and when we checked out they offered us a complementary taxi to the station.
Stayed in June 2024
Reviewed: May 30, 2024
Marouane
United States of AmericaAbsolutely nothing, we love everything about this hotel.
Literally everything was amazing at his hotel and we would definitely staying here again. The staff were incredibly friendly and helpful, they even insisted that we take their free shuttle to Namba station when we checked out and even wheeled our large suitcases to the train gates. The room was nice and spacious, beds were super comfy and you can't ask for a better location. It's conveniently located in the center of the action of Namba, Dotonbori, Shinsaibashi, Midosuji and den den town on a quiet street without hearing the hustle and bustle.
Stayed in May 2024
Reviewed: May 28, 2024
Sasu
FinlandThe friendly staff made us feel very welcome. Great location. Rooms were clean & the beds comfy.
Stayed in May 2024
Reviewed: May 27, 2024
Debra
United KingdomBrilliant location, very close to the city centre but not noisy at all. There is a 7/11 a minute walk down the street and lots of places to eat nearby
Stayed in May 2024
Reviewed: May 27, 2024
Joan
PhilippinesVery clean, near dotonbori and shinsaibashi suji shopping area
Stayed in May 2024
Reviewed: May 26, 2024
Anna
PhilippinesLove the staff, the amenities, free refreshment, personal massage chair in the room and close to train station and convenience store
Stayed in May 2024
Reviewed: May 25, 2024
Toan
United States of AmericaGreat location. Super closed to stations, good restaurants, shopping streets, Don Quijote and Dotonbori. Nice and fun decorations. Very friendly and helpful staff who would carry all your luggage up to the room when you check-in and help you all the way down to lobby the day you check out. They offer free ride (at certain time, so you may want to register at the reception in advance) to OCAT bus terminal if you’d like to take bus to Kansai airport.
Stayed in May 2024
Reviewed: May 25, 2024
Joshua
United States of AmericaNothing. Everything was great.
Good location, close to Dotonburi area. The amenities is fantastic. A dining area where you can eat your own food in peace, with free drinks. The staff is super friendly…and the hotel is just very clean and safe.
Stayed in May 2024
Reviewed: May 21, 2024
Jackson
AustraliaToilet was a bit small but all japanese toilets are. Loved the hotel sad I had to leave
Loved the room was a great size. The staff was super friendly and went out of their way to be helpful. Amenities for free drinks was super helpful during the down periods during the day.
Stayed in May 2024
Reviewed: May 20, 2024
Annalisa
ItalyLocation very convenient to metro and station, very close to DOtonbori. Staff very friendly and helpful Check-in is supported by a video that is shown to each guest in their preferred language, which makes it super easy. Possibility to buy food outside and enjoy breakfast in the cafè, which is open to guests only with free hot and cold drinks. Dyson super accessorized hair dryer: never found one before or after this hotel, even at 5star rated ones! true luxyury!
Stayed in April 2024
Reviewed: May 18, 2024
Felice
NetherlandsThe matresses were a little too hard for our taste.
Very clean and spacious. Free drinks in the lobby and friendly staff. We had no noise from the street (3F) or other rooms. Close to Namba station, Namba walk and Dotonbori.
Stayed in May 2024
Reviewed: May 17, 2024
Kyira
CanadaNothing. Our stay was absolutely excellent.
Excellent location, great and friendly staff!
Stayed in May 2024
Reviewed: May 17, 2024
Perry
United KingdomNo negatives!
Excellent hotel location and staff! The staff were extremely helpful and accommodating. They walked us to the nearest station entrance which had a lift as we were travelling with children and many luggages. Dotonbori under 10mins walk. The hotel itself was extremely clean with a laundry room which was an added bonus. No negatives at all
Stayed in May 2024
Reviewed: May 16, 2024
Witid
ThailandThe walk with suitcases from train station
Services
Stayed in May 2024
Reviewed: May 15, 2024
Wojciech
PolandNothing to complain about.
Great staff, excellent location and just fantastic facilities of this hotel. Big room with everything one needs.
Stayed in May 2024
Reviewed: May 13, 2024
Kizzborj
PhilippinesNone
Room was very very spacious compared to what you typically get in Dotonbori. Free drinks til 12midnight!! We loved it Massage chairs 24/7 helps when youve been walking all day. Upon checkout, they offered shuttle service to Nankai train station, so less waling for us
Stayed in May 2024
Reviewed: May 13, 2024
Valika
ThailandCheck out time should be at 12.00 pm
service is good, very clean ^_^
Stayed in April 2024
Reviewed: May 12, 2024
Boyobun
Thailand-
Nice staff, fully support guest
Stayed in May 2024
Reviewed: May 8, 2024
Bernice
PhilippinesHomey feel, unlimited drinks at the lobby, good location
Stayed in April 2024
Reviewed: May 7, 2024
Evaristo
MexicoThere is nothing not to like, everything was excellent.
The hotel staff had exceptional client service; they went above and beyond to make us even more comfortable. Hotel is modern, clean, with spacious rooms and in an excellent location. It has free coffee, tea, soda service for most of the day.
Stayed in May 2024
Reviewed: May 1, 2024
Kelvin
CanadaMissing fitness center
Great location, people, services, drink in lobby
Stayed in May 2024
Reviewed: April 29, 2024
Jared
United States of AmericaEverything was exceptional. There’s nothing not to like.
It was absolutely perfectly clean well attended to and the customer care was that of a five star hotel couldn’t have asked for anything better.
Stayed in March 2024
Reviewed: April 26, 2024
Christopher
United States of AmericaOne may not take coffee cups from the breakfast area to one’s room, but to me that wasn’t really a big deal.
Everyone was quick to help and friendly. The drink machine were very helpful. When one companion lost their credit card they drove her to the police and translated for her statement. The water pressure is excellent. The beds were very comfortable, and the sheets were clean and soft. Our room had a massage chair, which could be considered an obsession to some, and there were three more near the check in counter.
Stayed in April 2024
Reviewed: April 25, 2024
Li
SingaporeLocation is not the nearest to the dontobori area. The bedsheet not well clean.
Very friendly and helpful staff. Free drinks in lobby. Big rooms very comfortable.
Stayed in April 2024
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