Via Dei Banchi 1, Tornabuoni, 50123 Florence, Italy
#378 of 378 hotels in Florence
Guests' ChoiceBased on 300 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
9.8
Facilities
8.4
Staff
9.2
Value for money
8.6
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 31, 2024
Nataliya
RussiaI didn’t see an elevator, and the hotel is on the 3rd floor. For me not a problem but could crucial for someone with large luggage or issues with mobility. As usually in the center of Florence there is a noise from the street.
Great location really 2 min from Duomo. Easy check in. Modern clean room, tiny but setting is very functional and comfortable. Good value for money considering the location.
Stayed in May 2024
Reviewed: May 30, 2024
Todd
CanadaWhile I had my private bathroom, it was down the hall from my room. This was not convenient.
The location could not be beat. The room was very clean and the host was very kind and accommodating.
Stayed in May 2024
Reviewed: May 22, 2024
Trevor
New ZealandShower was a bit small, but I am a tall person Third floor with big bags and no elevator
Location, very close to many sites of interest Secure Quiet
Stayed in May 2024
Reviewed: May 22, 2024
Sean
CanadaNothing
Great location just a 10 min walk from the train station. Clean, comfortable and secure. Check in was easy. We walked the city sights from here easily. Staff were very responsive, helpful and language was not an issue. If you do not like stairs then do not come to Europe. It's just how it is in buildings built 100's of years ago. Great way to burn off the wine calories!
Stayed in May 2024
Reviewed: May 21, 2024
Armishok
ArmeniaGreat hotel, great service, and location.
Stayed in May 2024
Reviewed: May 19, 2024
Bobbie
United KingdomIt was quite loud from the street, and the double bed was 2 singles pushed together so it’s was a little uncomfortable as it kept coming apart but nothing to bad!
The property was really central and in a close walk to everything, check in was simple and the woman on the desk was really lovely and helpful. It was really clean. They minded our luggage for us whilst we explored before our train, the staff were lovely!! Would recommend:)
Stayed in May 2024
Reviewed: May 18, 2024
Ru
Hong KongThe comforter was soaked with smell of cigarette even though it is a non-smoking room
Stayed in May 2024
Reviewed: May 15, 2024
Wendy
United KingdomNo lift. 75 steps to room. Very small shower
Good location. USB points next to bed Free water. Comfortable beds
Stayed in May 2024
Reviewed: May 15, 2024
Benjamin
RomaniaThe windows were not isolating at all the sounds from outside, and there was a lot of noise, even during the night. There was also a lot of noise in the hallways early in the morning caused by housekeeping. It was hard to get a good sleep.
The location is excellent and the room was modern and clean.
Stayed in May 2024
Reviewed: May 14, 2024
Soner
TurkeyThere's nothing I don't like about it.
The hotel manager was very kind and helpful. The location of the hotel is very central, right in the heart of Florence. The cleanliness was also very good. I recommend it to those who will come to Florence.
Stayed in May 2024
Reviewed: May 14, 2024
Sharyan
ArmeniaThe private toilet is out of the bedroom, which is somehow uncomfortable. Anything else was super.
The location is very good.
Stayed in May 2024
Reviewed: May 12, 2024
Kenza
FranceNothing !
Absolutely perfect. The location is super convenient to visit all the places, super comfortable bed, clean room and the staff is super sweet
Stayed in May 2024
Reviewed: May 10, 2024
June
United States of AmericaThe stairs. We knew that it did not have a lift, so I should not complain, but the stairs got a bit much at the end of a long day walking everywhere.
The room was very clean, which is always a huge plus.
Stayed in May 2024
Reviewed: May 5, 2024
Elisabeth
SwitzerlandVery small room, the stairs are very narrow and steep
Clean, good quality for the price
Stayed in April 2024
Reviewed: May 1, 2024
Zhenbang
United States of AmericaThe hotel is on the top floor of the building, and there is no elevator. We had a big suitcase, so it was difficult to carry it up and down the stairs.
The hotel's location is great - right next to Duomo and just a short walk to the central train station. The hotel was clean, quiet and spacious. Overall, I had a great stay.
Stayed in April 2024
Reviewed: April 22, 2024
Kannika
ThailandNo escalator, I need to carry my big luggage up to 3rd floor by myself 🥲
Great location and comfortable for solo traveller
Stayed in April 2024
Reviewed: April 21, 2024
Theodoridou
Greece- Big big big disadvantage is that the rooms are in the third floor of a classic building without elevator. We had to carry our luggage (23 kilos) all the stairs up to the third floor. The owner sent the chambermaid to help us but she couldn't either. - It has some noise.
- The room was really nice and clean. The bed and the pillows were absolutely perfect. - The location is the best, near the center and all shops and cafes and restaurants.
Stayed in April 2024
Reviewed: April 11, 2024
Georgina
United KingdomThe only thing is it is not very accessible if you are unable- 6+ floors of stairs, not an issue for me though.
City Centre, 5 min walk from the bridge, the station and anywhere else you need. Really comfy bed and view of street. Staff are very welcoming.
Stayed in April 2024
Reviewed: April 7, 2024
Paul
United KingdomNothing
Clean
Stayed in April 2024
Reviewed: March 27, 2024
Magdalena
Poland- Perfect location - 10 min walk to Duomo - very clean 🧼 - possibility of late check-in
Stayed in March 2024
Reviewed: March 26, 2024
Valeriia
GermanyClean, great location, cosy
Stayed in March 2024
Reviewed: March 16, 2024
Youcef
SpainThe stairs... 😂
Very pleasent stay! No issues.
Stayed in March 2024
Reviewed: March 11, 2024
Keivan
CanadaStairs are like free Gym for you.
2 min from St Maria church . Super clean.
Stayed in March 2024
Reviewed: March 11, 2024
Courrier
United States of AmericaI didn’t like how many stairs it took to reach the hotel, but know that is pretty typical in Italy.
I liked that it was clean and safe.
Stayed in March 2024
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