Strada Nazionale Gran San Bernardo 3, 11014 Etroubles, Italy
#5 of 6 hotels in Etroubles
Guests' ChoiceBased on 109 hotel reviews
8.0Cleanliness
8.6
Comfort
8.5
Location
8.7
Facilities
8.1
Staff
8.6
Value for money
8.2
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 2, 2024
Peter_italia2022
South AfricaPerfect location for the Via Francigena
Stayed in June 2024
Reviewed: May 16, 2024
Annick
CanadaThe bed matress wasn’t very comfortable.
Excellent location, had a really good meal at the restaurant and the breakfast was perfect.
Stayed in May 2024
Reviewed: May 13, 2024
Berith
NetherlandsThe ground floor communal area/restaurant could be 'fresher' without the fake flowers.
Rooms and bathrooms are fresh, new, and comfortable.
Stayed in April 2024
Reviewed: April 3, 2024
Andre
United States of AmericaMaybe a bottle of water on the room
Friendly priced
Stayed in April 2024
Reviewed: September 25, 2023
Stijn
BelgiumFanatic owner was a cold rainy day when I left on a bicycle, and he offered me a ride to my next destination. I refused, but the gesture was great. Thumbs up
Stayed in September 2023
Reviewed: September 25, 2023
Tbsds
BelgiumOur room was on upper level, in the roof : Restaurant ventilator made noise, view on coming, not so nice
Good breakfast, nicely decorated
Stayed in July 2023
Reviewed: September 14, 2023
Mark
United KingdomCant think of anything that could be better
Excellent evening meal. Very spacious rooms free from mosquitoes! Excellent access for suitcase from car to room. Good walks from hotel.
Stayed in September 2023
Reviewed: September 6, 2023
Stephanie
United KingdomWonderful location and excellent staff!
Stayed in September 2023
Reviewed: September 5, 2023
Eduard
United KingdomSlightly chaotic.
Excellent hotel, restaurant, staff.
Stayed in September 2023
Reviewed: August 29, 2023
Kennard
United States of AmericaUpon arrival, a manager was yelling about for all to hear & see. I considered that attitude unprofessional. Such behavior belongs behind doors.
Good locations for Via Francigena walker. Room small with balcony. Very good morning breakfast.
Stayed in August 2023
Reviewed: August 24, 2023
Peter
Germanyno hot water in the morning for shower/bath
food
Stayed in August 2023
Reviewed: August 12, 2023
Jacek
SwitzerlandThe “mountain-view” was available through the small window at 2,00 meters. (A window handle at 2,10 m). Bicycles can be kept outside of the hotel or for 5 EUR in a garage.
Good location with a very good breakfast!
Stayed in August 2023
Reviewed: August 2, 2023
Morgan
United KingdomLovely apartment and lovely location
Stayed in August 2023
Reviewed: July 8, 2023
Marieke
Netherlands-
Very nice people Location and view from the room Terrace Nice shower
Stayed in July 2023
Reviewed: June 23, 2023
Thedevonian
United KingdomVery easy to find. Allgood
Stayed in June 2023
Reviewed: June 16, 2023
Teresa
United States of AmericaNothing to see or do within the city.
Great view. Dinner was amazing for a small hotel.
Stayed in June 2023
Reviewed: June 9, 2023
Paolo
ItalyGluten-free bread of good quality instead of sweet biscuits. Some eggs would have helped a lot.
The lokation was a little overwhelming with a crowd of decorating items, but of course it's a matter of taste. If you are vegetarian on a diet without milk products and gluten then the breakfast was poor. It definitely could improve!!
Stayed in June 2023
Reviewed: May 31, 2023
Jke
AustraliaNothing
The restaurant was excellent the rooms were very clean and well presented the staff are fantastic very professional
Stayed in May 2023
Reviewed: May 27, 2023
Patricia
FranceOverall everything was good. The heating is on a timer and we found the room a little cold on arrival. However we asked the manager about this and he said he would turn it up. The room heating was then very comfortable.
Good stopover location en route to Switzerland, located in the village just below the Italian entrance to the Grand Saint Bernard tunnel. Comfortable rooms with traditional decor, good value for money and a nice in house restaurant. Staff very helpful and hospitable.
Stayed in April 2023
Reviewed: May 27, 2023
Lars
DenmarkFood in the restaurant was expensive - that 1/2 liter of "homemade sparkling water" should cost €3.5 is unreasonable. Have just paid €2 for 3/4 liter at another higher standard restaurant/hotel in Italy near Bergamo.
Nice room with nice view - sensible ratio between price and value.
Stayed in May 2023
Reviewed: May 19, 2023
Alison
United KingdomAlthough they welcome dogs you can't sit in the breakfast room with them. Fortunately the weather was OK for us to sit outside and take our breakfast there together.
Lovely location, friendly staff, nice room. Good parking. Good evening meal options. Good value for money.
Stayed in May 2023
Reviewed: April 24, 2023
Berith
Netherlandsthe view from the quadruple room overlooking some sort of permanent campsite directly in front of the windows with old caravans with built-on porches and roofs. No vegetarian option for main course on the menu. A simple pasta tartufo would solve this problem ;-)
Cosy and comfortable, nice quadruple room witj wooden finishings and new bathroom. Very friendly staff
Stayed in April 2023
Reviewed: April 5, 2023
Eric
Francevery good breakfast all very friendly and everything clean
Stayed in April 2023
Reviewed: October 13, 2022
Marie
AustraliaGreat breakfast included, and an onsite restaurant with excellent dinner food choices. Friendly and helpful staff who allowed us to put our washed walking gear on the outside clothes line so that they could definitely dry. Situated right on the Vie Francigena trail.
Stayed in September 2022
Granada, Spain
Vico del Gargano, Italy
Moissac, France
Bucharest, Romania
Concón, Chile
Woodbridge, USA
Healesville, Australia
Lima, Peru
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content