Lovely and helpful staff and a great, comfortable stay!

Stayed in May 2024

Amazing to be able to stay in an original cave! Beautifully and sympathetically modernised.

Stayed in May 2024

Nothing

Interesting rooms in a fascinating town. Loved the quirkiness of the cave-like nature of the place.

Stayed in April 2024

I was hoping that once I got to the room there would be no steps but there were also steps into our room. Rooms had a glass bathroom that even when ‘mirrored’ you could still see into. Rooms are all different so I’m sure you could request what you would prefer when booking if you know (we were an older group travelling with our mum and our booking was last minute).

I think a renovated cave stay is an amazing opportunity that should be done if visiting Matera and was a good location. We did appreciate getting help with our bags to the taxi on check out. We had previously walked with them from the car park which was difficult so I would definitely recommend this option.

Stayed in May 2024

Breakfast supplied was average but still good

Location , helpful staff , accomodation was excellent

Stayed in May 2024

all excellent

very friendly staff and extemely clean room. great location and great recommendations for places to eat

Stayed in May 2024

I booked the room for 3, but should be good for 2 only. The balcony was very small

The breakfast is ok, the dining area is very nice

Stayed in May 2024

Only small thing was bed was a bit hard & could have used another pillow. In fairness, if I asked I’m sure they would have provided!!

Fantastic location, great rooms, friendly and helpful staff! Also loved the breakfast!!

Stayed in May 2024

Nothing

Fantastic location, lovely staff. The room was a cave room and it was exceptional. Can't wait to come again

Stayed in May 2024

Our ONLY complaint was the slippery access walkway to the property. Everything else was.WONDERFUL!

The host was excellent. The facilities were nice, and we found it interesting and educational to stay in a sassi. Matera was our favorite village in Basilicata. The breakfast was very nice. I would recommend that she wear shoes that grip well, as a walk up Street entrance to the property offices rather slippery, with shiny foot polished stones. The host was responsive to my expressed concerns, after my wife slipped and fell, trying to negotiate the steps. He said the city was unresponsive to his having repeatedly expressed, concerns about this problem. That being said, he was an EXCELLENT host.

Stayed in May 2024

Nothing of note

Great location wonderful host

Stayed in May 2024

That I HAD to LEAVE!

Location was unique and breathtaking!!! Hotel staff was extremely kind and very helpful! Reception and breakfast/ dining area - a stone mason's adventure playground!!! A structure of rare beauty. Breakfast was Scrumptious, a variety of Apulian delectables!!! Suite was very clean and comfortable with a refreshing view from the terrace. I highly recommend this "Cave Retreat" for anyone who appreciates rare gems...as this is one of them!!!

Stayed in April 2024

Too short

Well maintained with a gracious owner and staff.

Stayed in April 2024

Very clean and modern property! Valentina- the lady in the reception was very friendly and helpful! Highly recommended!

Stayed in April 2024

Great location, super clean and well appointed room, spacious and unique as well. Location was wonderful, close to everything.

Stayed in March 2024

From the moment we arrived to the hotel, the host welcomed us with such warmth and attentiveness, making us feel right at home. His was always eager to accommodate our needs and share local tips. The breakfast was delicious, with a wide variety of options to suit all tastes. It was the perfect start to our day, filled with fresh and high-quality ingredients. Location-wise, the hotel is nestled in a serene area (in the heart of Sasso Caveoso), offering the tranquility we desired after a day of exploring. Yet, it's conveniently close to local attractions, making our explorations of the area hassle-free and enjoyable. Overall, our stay was delightful, thanks to the wonderful host, great breakfast, and ideal location. We highly recommend this hotel to anyone looking for a peaceful retreat near the heart of the action.

Stayed in March 2024

Being in the heart of the action did mean there was some outside noise.

Perfect location and very unique style. The room was very comfortable.

Stayed in March 2024

The attention to detail to integrate the integrity of the caves with the modern amenities was the highlight of the property. Service was exceptional and the staff was very flexible.

Stayed in March 2024

The hotel is in a great location near restaurants in the old sassi, it’s so incredibly beautiful. The staff were so welcoming and friendly, nothing was too much for them. We asked to move rooms and paid to upgrade which was so worth it as the new room was so beautiful and spacious. Well worth booking above the lead in room if you can. Breakfast was tasty and good range. We loved our stay.

Stayed in February 2024

Unique and comfortable

Stayed in February 2024

The only thing I’d add is a hook by the shower for towels.

Everything was fabulous. Great staff, beds, temperature and humidity control. Great stay

Stayed in January 2024

We like everything about the property, the perfect location in the center of old city of Matera. We had the chance to have a room upgrade and we really liked the room. The staff was excellent and we didn't have anything to complain about.

Stayed in January 2024

cave room does not have a view

Staff was helpful in providing information, directions and advice

Stayed in December 2023

Absolutely no shield or curtain whatsoever between the bathroom and the bed/main room. Why not?

Luxury hotel room in the middle of Matera. Great room and breakfast.

Stayed in December 2023