Everything was great

Location was amazing, close to the jungle and river. Great service. People are very helpful, flexible and friendly. We enjoyed 2 days tracking in the jungle with our guides Joni and Erwin and saw a couple of orangutans. We even witnessed how mother breastfeeding her baby. We highly recommend this place.

Stayed in May 2024

Amazing place. Close to restaurants. They also have their own restaurant also. Our room had a great river view, and we were visited by macaque monkeys. They organised our 3 day trek. It was amazing, and our guides were brilliant Joni and Mawan. The owner organised our transport from Medan. The staff were very friendly. Highly recommend this place.

Stayed in May 2024

No AC in the room!

Absolutely loved my stay here, I highly recommend it! The room was cozy, spacious, and had a great view over the river. I even saw an orangutan and a few monkeys from my room. The staff was incredibly friendly. The atmosphere was really chill, with some staff members even playing guitar during the day. The food was tasty and reasonnably priced. Excellent customer services!

Stayed in April 2024

Nothing

Garden Inn is well located, clean and with all the necessary services. The staff is extremely helpful. The treek with Jonny, Mawan, Rahim was excellent, they are are incredible. We really recommend asking for them when going there. They are knowledgeable, with good humour, and have provided us with an incredible experience in the jungle.

Stayed in May 2024

Good located, friendly staff. Perfect place to relax after jungle trekking.

Stayed in May 2024

Everything was perfect! The room was ideal with a lovely balcony, the location in the jungle with a river view was fantastic! The food we had was really nice with good options! And a nice hammock to relax on the balcony!

Stayed in April 2024

Found no plugs in my room, but I charged my phone at the restaurant area with no issue.

Very big room, with balcony looking at the forest, comfy chairs and hammock. Toilet also good size although with no ventilation. Mosquito net on bed. Great customer service, both virtual and on site. Booked my 2 day trek with them and everything was perfect. Basic breakfast including fruit and toast / pancake. Good restaurant, everything I tried was delicious. The common area by the river is a place you wouldn't leave!

Stayed in May 2024

There was no hot water in my room nor was there a fan. It got very hot. The breakfast was just one egg and two prices of bread.

Clean. Very pretty. Right by the river.

Stayed in May 2024

Fantastic place with really nice staff and cozy rooms. You will share the room with geckos, and the view from the balcony into the jungle is fantastic. Monkeys will come by, so watch your bananas! We can absolutely recommend the 2 day 1 night jungle trek, our guides Iman and Jerry did everything to leave us with unforgettable impressions. If possible, the hotel will postpone your booked night in the hotel for when you come back from the night in the jungle. Very convenient!

Stayed in April 2024

Breakfast was small and a bit disappointing. It's a shame they charge for water refill where in most places we've stayed it's free. Shower had no pressure at all was just a cold dribble, no soap etc.

Nice aesthetic, in a good location. Really helpful staff eg giving me a lift into town to the pharmacy. They found us a fan for the room when we asked for one. Overall fine just felt like a budget accommodation.

Stayed in April 2024

Nothing

Great location really helpful staff good communication and arranged taxis for us Did their jungle trek and village trip their guide Adi he was brilliant and very knowledgeable can't recommend enough 😀

Stayed in April 2024

Lovely guesthouse, breakfast included and nice staff!

Stayed in April 2024

Nothing :-)

Lovely to have a hot shower after the jungle trek. Big, comfortable bed. Balcony with beautiful view.

Stayed in April 2024

There was nothing wrong about Garden Inn. We loved everything. If you are thinking about going to Tangkahan; we would not recommend it. The people there need more education about dealing with elephants.

This place has been beyond expectations! It was amazing! We saw 8 (!!) orang oetangs on a day trekking. Also one across the river from Garden inn. The people from Garden Inn are a 11/10. They are very friendly and helpfull. The room was even better than expected: clean, nice balcony, good bed. The food at the restaurant was also very delicious! If we had to do it all again, we would definitly choose Garden Inn again. THANK YOU!

Stayed in April 2024

If there is no wind, it is sometimes humid and hot. Don't let monkeys enter the room.

It was convenient to be picked up by bike from the parking lot. The hotel is right next to the valley, so you can hear the sound of the water loudly. I only booked a hotel, but it was nice that they also included jungle trekking. Also, guide Marwan prepared delicious nasi goreng and we really enjoyed it. Be careful of your tailbone when tube rafting.

Stayed in March 2024

We had to wake up the staff to serve us early breakfast!

The views were wonderful as was the balcony hammock and four poster bed.

Stayed in February 2024

The location by the river was amazing, immersed in the jungle. The room was very stylish too.

Stayed in March 2024

Menu could perhaps be a little more adventurous .

Without a doubt this is the best venue to stay in Bukit Lawang. There is great pride taken in their magnificent garden and the rooms are like being in the jungle itself. The staff are incredibly polite and accommodating and the location is in the quieter end of town which is nice. From the beautiful balcony of our room we managed to see orangutans on two days and hornbills on another which was very special. We love the place and definitely want to stay again!

Stayed in March 2024

The rustic style of the rooms is nicer on photos than in real. Not too much light inside the room

Located in a good and quiet area near the river. Nice garden

Stayed in February 2024

Very friendly and attentive hosts and staff.

Stayed in March 2024

Loud noise one morning - music playing at 6.30am. Although it was not the hotels fault, and they were very apologetic.

Organised our excellent hike and taxi back to airport Gorgeous sound of the river as we slept You could see monkeys outside our room Beautiful view

Stayed in March 2024

cold water in the shower, even though I got used to it.;-)

The Hotel and the personal is great. I booked a 2 day jungle trek und it was just amazing. The guides Iman, Mawuan and Marwan are just amazing. The place and the nature unique.

Stayed in February 2024

The only downside (though it's not the Garden Inn's fault) was there was sometimes loud live music from one of the neighbouring restaurants, when I'm sure most guests just want to enjoy the natural sounds of the river and the jungle. I think the loud music is something that needs to be addressed in Bukit Lawang generally (maybe just accoustic guitars instead of amps and microphones?)

+ Really friendly and helpful staff. + Beautiful view of the jungle and river from the balcony. At one point I saw orangutans while lying in my hammock! + Lovely area with lots of small restaurants nearby but still feeling like you're right in the jungle. Just an idyllic spot. .+ Very close to a good spot for taking a dip in the river. + Beautiful gardens with lots of flowers, birds and butterflies. + Jungle trek was amazing. I did the one-day trek and we saw lots of wildlife, including 4 orangutans. Our guide Ahmad and his assistant Jerry were brilliant.

Stayed in February 2024

Mosquito net had some holes in it. Pesky buggers got in and got my son good.

Beautiful location. Orang-utans viewed across the river from the accommodation. Literally, sitting on the balcony and watching them in the trees. Staff were great. Very helpful and easy going. Arranged jungle trek through Garden Inn. Thanks Penn. BIG special thanks to Juri, Rudi and Maui. These absolute legends took us on our jungle trek and really went above and beyond. My mum (mid 60s) and my kids (15 and 11) were incredibly well looked after. Mum even got a leg massage before bed! We found lots of different wild life and really couldn't have asked for more. Good blokes. Thanks boys.

Stayed in February 2024