Nil

The ocean view from our room, the restaurants and spa facilities are fabulous. Staff are very friendly. Excellent service standard.

Stayed in May 2024

Amazing staff, fantastic room - we particularly enjoyed the ocean view and pool. It felt secluded and private but the friendly staff were always available. From sunset yoga to the fabulous spa to the delicious breakfast, we had an amazing weekend and can’t wait to go back

Stayed in April 2024

Privacy

Stayed in March 2024

There is no fitness center in the resort itself, but it is connected to its sister hotel, the Angsana, and the hotel buggy can take you there.

The beauty of the resort, the friendliness of the staff, the ocean view from the villa, the spa treatments, the breakfast (beautiful view and good food), the restaurants (tried them all and the food is great), the pools (one small for adults only, and another bigger one next to the beach), the beach (nice walk along it), the BBQ organized in our own villa. We and our friends (4 of us) had a great time!

Stayed in March 2024

We only had 2 nights!!!!

The whole experience, including in villa dining experience which was brilliant.

Stayed in March 2024

The 3 venues - particularly Cove could do with a better choice of music and not the recirculating 2 minute piece of music

Resort was excellent Staff were super friendly particularly a young member of staff called Kasir! Food was very good

Stayed in March 2024

When its busy hours it may take a while for the buggy to pick u up and you have to wait.

The villa’s with private pool were great as we were travelling with e group of friends it gave us a nice private space for gathering. The view from the infinity pool over the sea was terrific. The location is nice upon a hill and from the swimming pool u can walk easily up to the beach. Coz its going up and downhill u can walk tot hebrestaurants or swimming pool if ur up for it, but because of the heat it was easily to go by a buggy. Roomservice and ordering a buggy is really with whatsapp you can contact the reception, they answer imediatly. they have 3 restaurants and the indonesian and thai cuisine was good and easy so u dunt have to leave the resort. We were there during the week so not to crowded and felt like we had the pool for just ourselves but when we were leaving on friday it started to get crowded.

Stayed in March 2024

A traditional style and very well maintained hotel - actually a number of individual villas. Staff (all we met) was very friendly and helpful. 3 restaurants on site are great but quite pricy - however one travelling to this hotel via Singapore would not be shocked.

Stayed in March 2024

Restaurants are a little bit overpriced

Everything! The villas, the resort, the sweetest of the staff, the view, breakfast, buggy service, WhatsApp communication, their ability to satisfy really fast any requests and solve any problems. We had a lovely stay, thanks to everyone

Stayed in February 2024

I think the restaurants are a big letdown of this paradise. They just don`t match the 5-star ambiance. they are very modestly arranged, 1 of them doesn`t have a terrace and has dirty windows, stinks like fish from the entry, not nice at all. The problem is that you can`t avoid eating in those restaurants, as there is nothing else close by, and you need a taxi to get anywhere. so you are stuck with what there is. The restaurants definitely spoil the whole spirit of this resort. Oh and if you enjoy a glass of wine on your holiday, here you will pay for HALF a glass of wine, more than you will pay for your main course. Forget drinking alcohol in this resort. Secret TIP: Xana beach club happy hour from 4 - 5.30 pm. Also the Villas need a bit of maintenance, as they look dated from outside and inside.! oh and there is NO GYM

Imagine you are staying in the Jungle, in a bungalow, and all around you there is just nature, monkeys, big lizards, otters, birds and bats! Imagine at the same time you get 5-star service! it was a really relaxing place, not only the nature and views and beach, but the people working there are so nice. sending my regards to Omas and Kasir. They are beautiful souls the beach is a stunner!

Stayed in February 2024

Nothing

We liked everything about our stay.

Stayed in February 2024

Outdated room.low water pressure in the shower. Expensive restautants and spa.

Kind staffs(buggy man.house keepers).amazing view from room.good breakfast.

Stayed in February 2024

Nothing

Everything is perfect. All of the staff are kind. My son likes the waiter’s perfume I even don’t know his name.I was a little regretful about didn’t take photo with him. Hope to see you soon.who can tell me his name? Thanks

Stayed in January 2024

Nothing major comes to mind. If we had gone with kids, they might have been bored as it is not the most kid-friendly resort. But for couple or adults seeking a calming getaway, this is an excellent option.

Fantastic panoramic sea view from our villa. Spacious and well appointed villa. Service is very courteous, prompt and competent. Food is generally good - the European restaurant The Cove was above expectations. Excellent spa, too!

Stayed in January 2024

The resort is very outdated, does not have too much facilities. And the sea water was dirty with many tar balls in it, so basically the beach was closed.

The location, the nature is amazing.

Stayed in January 2024

That we had to check-out..:-)

The exceptional cordiality and professionalism of the entire staff

Stayed in December 2023

It’s far from accessible and affordable f&b. It would have been nice to have a Mart or convenience store inside. Otherwise, you’re left with only the luxury dining options for all 3 meals of your stay which can get expensive. Although the food is fantastic! The villas are probably quite old and refurbished from time to time. I just found everything quite low-lying. The sink, toilet, room phone and kettle placements.

The peace and quiet. Staff are fantastic.

Stayed in December 2023

The location is stunning A well balanced mix of sea and tropical rainforest

Stayed in November 2023

The doors to the toilet were too hard to open need a lot of strength to slide it open and lots of ants at the hot kettle area.

Very nice ambience, beautiful view, great resort, food is great. The thai food was awesome, Galuh, a trainee who served us was excellent and very good in explaining.

Stayed in November 2023

No issues

Everything! What an amazing experience! The hospitality is outstanding! Highly recommend!!!

Stayed in November 2023

Abit pricy but nonetheless we had our best time!

Service was awesome. Frenly and welcoming staff!!

Stayed in November 2023

Nothing !

Banyan Tree really exceeded all our expectations. The room and view were stunning. The staff were all exceptional. All hotel facilities were fabulous. Pool was stunning, restaurants great, spa also fabulous.

Stayed in October 2023

The internet was weak & surprisingly some staff didn’t speak English!

Excellent property & service !! We enjoyed our selves

Stayed in October 2023

Nothing

Everything are good and perfect

Stayed in October 2023