1475 Pale San Vitores Road, 96913 Tumon, Guam
#8 of 20 hotels in Tumon
Guests' ChoiceBased on 168 hotel reviews
8.0Cleanliness
8.3
Comfort
8.3
Location
8.6
Facilities
8.1
Staff
8.6
Value for money
8.3
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 27, 2024
Janos
United States of AmericaI'm super glad that there is a gym, and it is a clean one (with a water fountain in it!). If possible, could you please add a couple of yoga mats, so one can stretch / do ground based exercises?
Location, good parking, decent view, helpful staff.
Stayed in May 2024
Reviewed: May 11, 2024
Jasmine
GuamThe glass wall separating the bathroom was terrible. Even with a shade, when bathroom lights are on you could still see in. There was also a crack in the bathroom ceiling. Unless you were in the bed that the a/c was blowing directly at, you were fine; if not, you’re sweating under the sheets during sleep. There was half of what should be a security latch on the main door. The most disturbing thing of all was the sound pollution, day and night, from traffic—loud revving of cars all thru the night. Needing a card to power the room meant it was warm while out and about; on a hot day, it takes time for the room to cool.
The availability of 3 full size beds in one bedroom was great. Optional parking garage to shield from falling rocks. Censored parking stalls and display of availability. General overall cleanliness was good.
Stayed in May 2024
Reviewed: April 29, 2024
Bob
United States of AmericaThe shower area needs a curtain or door added as the water gets all over the bathroom floor. Positive is the water pressure was awesome and you could use the overhead or hand held shower head. This hotel as most in Guam charge extra for the breakfast buffet ($22 per person) which I feel should be included for free, but it’s the norm for Guam. The reason for a 9 instead of a 10 were due to mini frig did not work at all, same for the dehumidifier. The positive was maintenance brought a frig that worked and a dehumidifier that actually took the water out of the air. I’m not sure to put blame on the hotel for ignoring these to issues or prior guests for not reporting. Maintenance quickly took care of these two issues for us so kiddos to maintenance!!
All the staff were exceptional !! We had a hotel room with 2 queen comfortable beds, tv, coffee pot, and hot water maker, mini refrigerator, and dehumidifier. The room was spacious and bathroom with separate tub and shower. The outdoor patio bar area and infinity pool were very nice and had a great view of the ocean. Plenty of onsite free parking too!
Stayed in April 2024
Reviewed: April 20, 2024
John
United States of AmericaNothing
Nice update to the rooms
Stayed in April 2024
Reviewed: April 15, 2024
Marivic
United States of AmericaMy adjoining room was very disruptive. I was a solo, female travelers and I was put in a room with a shared door (locked of course) but all night I could hear children and adults coming in and and out until 3am. All the knocks and party on the balcony was within earshot.
Convenient location
Stayed in April 2024
Reviewed: March 3, 2024
Bob
United States of AmericaOnly instant coffee
Stayed in March 2024
Reviewed: February 4, 2024
A
GuamNot much provided
Beautiful view
Stayed in February 2024
Reviewed: February 3, 2024
Roquel
GuamEverything was good
Spacious
Stayed in January 2024
Reviewed: December 7, 2023
Eric
United States of AmericaShowers were built for short people. Iam 6’4” and the rainforest type shower head was at my shoulder level. Shower is ideal for someone around 5’0”- 5’6”
Great location.
Stayed in December 2023
Reviewed: September 2, 2023
Pangelinan
MicronesiaFloor was wet due to condensation . Could cause accidents.
Staff was very courteous and helpful. Service was great. Laundry service very convenient.
Stayed in September 2023
Reviewed: September 1, 2023
Ana
GuamParking Garage
Stayed in September 2023
Reviewed: August 21, 2023
Stan
GuamLocation/View
Relaxing
Stayed in August 2023
Reviewed: August 20, 2023
Emmanuel
GuamThe aircon wasn’t as cold, and the floors were dirty
The location
Stayed in July 2023
Reviewed: August 18, 2023
Cepeda
GuamRoom it was to small
Bar and pool
Stayed in August 2023
Reviewed: August 17, 2023
Robert
GuamThe door was difficult to open/close.
Quiet and relaxing.
Stayed in August 2023
Reviewed: August 9, 2023
Noreen
GuamNo view
New renovation
Stayed in July 2023
Reviewed: August 6, 2023
Maria
PhilippinesPool was closed (looked dirty anyway)
Location was strategic.... near the beach & shops. View at roofdeck was wonderful....
Stayed in August 2023
Reviewed: August 3, 2023
Mejia
United States of AmericaParking lot
Room
Stayed in July 2023
Reviewed: August 3, 2023
Matthea
Northern Mariana IslandsNo laundry and dryer machines available during my stay :(
Loved the views, convenience, and facility over all!
Stayed in July 2023
Reviewed: August 3, 2023
Rossana
Guamlocation, cleanliness and hospitality
Stayed in July 2023
Reviewed: August 1, 2023
Taitano
GuamWas told No pancakes for breakfast. Not dinner options in-house Could use a bit more dusting in the elevators the build up was obvious.
Room and surrounding areas were decorated nicely and were comfortable.
Stayed in July 2023
Reviewed: July 19, 2023
Josie
New Zealandwifi spotty from my room…
Stayed in July 2023
Reviewed: July 17, 2023
Robby
GuamFloors weren’t clean upon entering the room but other than that everything was great
Stayed in July 2023
Reviewed: July 6, 2023
Liliana
United States of AmericaWifi was not very good in my room
In Tumon area - near restaurants and shops. Comfortable room, helpful staff
Stayed in July 2023
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